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Full Time Customer Service Phone Jobs in Iowa (NOW HIRING)

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual ...

Customer Service Rep/Teller

Burlington, IA · On-site

$15 - $19.50/hr

BANK is seeking a full-time Customer Service Representative/Teller responsible for performing a ... You'll handle in-person, phone, email, and drive-thru interactions while assisting with various ...

Role models outstanding customer service. * Creates a positive internal and external customer ... phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or ...

New

Customer Service Representative

Creston, IA · On-site

$16.50 - $22.50/hr

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Creston, IA location. Responsibilities include in person customer service, as well as answering ...

New

Customer Service Specialist

Des Moines, IA · On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... phone. * Support the set-up of new customer accounts. * Meet or exceed minimum performance ...

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Full Time Customer Service Phone information

What is the difference between Full Time Customer Service Phone vs Part Time Customer Service Phone?

AspectFull Time Customer Service PhonePart Time Customer Service Phone
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience often preferredSimilar credentials; often entry-level
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer UsageCommon in retail, telecom, and service industriesSame as full-time roles, often with flexible scheduling

Full Time Customer Service Phone roles involve standard full-week hours with similar credentials and work environments as Part Time Customer Service Phone positions. The main difference lies in hours worked and scheduling flexibility, with full-time roles offering more stability and benefits.

What cities in Iowa are hiring for Full Time Customer Service Phone jobs?

Cities in Iowa with the most Full Time Customer Service Phone job openings:

Full-Time Customer Service Rep

Farmers and Merchants Savings Bank

Lone Tree, IA

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

At Farmers & Merchants Savings Bank we pride ourselves on building strong, lasting relationships with our customers. We are looking for an energetic and reliable Customer Service Representative to join our team. This individual would work between the Nichols, Riverside and Lone Tree branch locations.

If you’ve got a passion for people and the desire to succeed, a position at F&M Bank is for you!

What We Offer:

  • Competitive pay
  • Full benefit package including medical, dental, and vision insurance options through Iowa Bankers
  • Paid time off and holidays
  • Retirement plan with company match
  • Ongoing training and opportunities for career growth

Primary Responsibilities:

  • Greet customers and provide prompt, friendly service
  • Accepts checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into system
  • Cashes checks and processes withdrawals
  • Opens new accounts, certificates of deposit, safe deposit boxes and gift cards for both consumers and businesses
  • Processes loan payments
  • Balance a cash drawer at a rate of 95% or higher
  • Maintain a high level of confidentiality and compliance with all bank policies and regulations
  • Remain educated on the complete bank line of products and services
  • Identifies fraudulent activity
  • Assists with night depository and vault duties

Requirements:

  • High School Diploma or equivalent required
  • Previous customer service, retail, or banking experience is a plus
  • Strong communication skills
  • Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Ability to work an average of 40 hours per week
  • Available to work any shifts Monday through Friday, with rotating Saturday mornings
  • Always maintain professional appearance and behavior
  • Strong customer service skills and ability to work with all types of customers
  • Must be a team player and willing to jump in to assist with any special projects, etc.

EEO Statement: Farmers & Merchants Savings Bank is an Equal Opportunity Employer