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Full Time Customer Service Manager Jobs in Rochester, NY

Byrne Dairy and Deli

Food Service Manager

Walworth, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Byrne Dairy and Deli

Food Service Manager

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Byrne Dairy and Deli

Food Service Manager

Canandaigua, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Byrne Dairy and Deli

Food Service Manager

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Byrne Dairy and Deli

Food Service Manager

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Byrne Dairy and Deli

Food Service Manager

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Byrne Dairy and Deli

Food Service Manager

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up ... Ensures that the food offered to customers is of superior quality. Maintains excellent ...

Generac Power Systems, Inc.

Service Manager

Rush, NY · On-site

$22 - $28/hr

  • Medical

  • Retirement

Coordinate and oversee field service activities including installs, service calls and customer concerns in a timely manner. * Manage projects along with field technician team ensuring seamless ...

Generac Dealer Talent Network

Service Manager

Rush, NY

  • Medical

  • Retirement

Coordinate and oversee field service activities including installs, service calls and customer concerns in a timely manner * Manage projects along with field technician team ensuring seamless ...

Bass Pro Shops

Customer Service Team Lead - Full Time

Victor, NY · On-site

$20 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily ... Maintains a high level of personal Customer Service; achieves better than Company average customer ...

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Showing results 41-60

All JobsCustomer Service JobsFull Time Customer Service Manager JobsFull Time Customer Service Manager Jobs in Rochester, NY

Full Time Customer Service Manager information

See Rochester, NY salary details

$24.2K

$57.2K

$99.7K

How much do full time customer service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for full time customer service manager in Rochester, NY is $57,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?

AspectFull Time Customer Service ManagerCustomer Support Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree preferredHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, managing customer service teams, overseeing policiesCall centers or support departments, supervising support staff
Employer & Industry UsageRetail, telecom, finance, and service industriesCustomer support centers across various industries
Common Search & ComparisonOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.

How much does a full time customer service manager get?

A full-time customer service manager typically earns between $45,000 and $70,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and additional benefits such as bonuses or health insurance.

Is being a full time customer service manager hard?

Being a full-time customer service manager can be challenging as it requires strong communication, problem-solving skills, and the ability to handle difficult situations. The role often involves managing a team, meeting performance targets, and working in a fast-paced environment, which can be demanding but also rewarding for those with relevant skills. Success in this position depends on experience, training, and the ability to adapt to customer needs and company policies.

What other jobs can a full time customer service manager do?

A full-time customer service manager can transition into roles such as operations manager, client relations manager, or sales manager, leveraging skills in communication, problem-solving, and team leadership. They may also pursue positions in training, quality assurance, or customer experience management, often requiring familiarity with CRM software and leadership certifications.
Full Time Customer Service Manager jobs near you

Food Service Manager

Byrne Dairy and Deli

Walworth, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description:
Byrne Dairy & Deli - Food Service Manager - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking a Food Service Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire foodservice program in a single Byrne Dairy and Deli store according to company policies, procedures, and federal/state requirements. Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. Ensures that the food offered to customers is of superior quality. Maintains excellent relationships with all employees. Promotes professional growth and development of the entire team. In addition, the foodservice manager will foster strong inter-departmental relations and integrate the foodservice department with the store.
Job Responsibilities
As a Food Service Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing food service department and employee development to ensuring that the food service department is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of the food service department.
The list below contains tasks that are typically associated with the job. It is not all-inclusive and may vary.
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions, and resolving their problems and needs in a friendly, accurate and timely manner.
  • Ensures that all federal, state and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met.
  • Ensures that food items are stored in a safe and hazard free environment.
  • Ensure that all food items are prepared and served according to recipe cards.
  • Always provides excellent customer service.
  • Properly place product orders for foodservice department
  • Accurately complete weekly and end of month foodservice inventory
  • Train, motivate and develop foodservice employees.
  • Upkeep of all foodservice equipment including cleaning of ice cream machines.
  • Perform other functions that may be assigned by Store Manager or District Manager

Job Requirements
As a Food Service Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Food Service Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Minimum 1 year food service management experience
  • Minimum 2 years' experience working in food service industry.
  • Enter, transcribe, record, store or maintain information in either written or electronic form.
  • Able to handle responsibility for ensuring proper presentation, portion control and maintenance of proper serving temperatures.
  • Required to perform duties inside cooler and freezer.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As a Food Service Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $46,000-52,000 annually
Employers Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

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