Full Time Customer Engineer Jobs in Delaware (NOW HIRING)

DESCRIPTION:
Duties: Execute creative software solutions, including design, development, and technical troubleshooting, to build solutions or break down complex technical problems. Develop secure, high-quality software, and review and debug code written by others to ensure best practices and code quality. Create durable, reusable technical designs that improve velocity and quality of output across teams and functions. Partner closely with product owners, clients/stakeholders, platform architects, cross-functional engineering teams, and customer success teams to deliver scalable solutions. Identify opportunities to eliminate or automate remediation of recurring issues to improve the overall operational stability of software applications and systems. Conduct evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture. Participate in communities of practice across Software Engineering to drive awareness and adoption of new and leading-edge technologies.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Any field of study plus 5 years of experience in the job offered or as Software Engineer, IT Analyst, Technical Consultant, Strategic Implementation Analyst, Associate Consultant, Graduate Engineer Trainee, or related occupation. The employer will alternatively accept a Bachelor's Degree in Any field of study plus 7 years of experience in the job offered or as Software Engineer, IT Analyst, Technical Consultant, Strategic Implementation Analyst, Associate Consultant, Graduate Engineer Trainee, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: utilizing complex client-side and server- side APIs and utilizing ServiceNow, JavaScript, HTML, CSS, Angular JS, and REST API to enable dynamic user interfaces, automate workflows, and connect ServiceNow with other systems. This position requires two (2) years of experience with the following: developing and customizing ServiceNow core engineering frameworks and modules; integrating ServiceNow with various SAP Applications using REST web Services. This position requires any amount of experience with the following: delivering system design, application development, testing, and operational stability; working with agile methodologies such as CI/CD, Application Resiliency, and Security to integrate code changes, automate testing and deployment; administering ServiceNow environment including upgrade, patches, environment cloning, debugging software problems; gathering business requirements, preparing solution design documents, technical specifications, performing migration activities and providing platform training to stakeholders; and developing custom reports, dashboards, and analytics solutions within ServiceNow, providing actionable insights to measure service performance, incident trends, and process efficiency.
Job Location: 880 Powder Mill Rd, Wilmington, DE 19803.
Full-Time.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.