ZipRecruiter

Log In

2

Full Time Customer Engineer Jobs in Delaware (NOW HIRING)

Centraprise

DevOps Engineer

Newark, DE · On-site

$51.50 - $70.75/hr

Newark, DE (ONSITE) Job Type : Full-Time Must Have Technical/Functional Skills * 10+ years of ... Coordination and communication within the team and with customers * Selecting and deploying ...

Pennoni

Graduate Geotechnical Engineer

Newark, DE

We are hiring for a Graduate Geotechnical Engineer to join our team on a full-time, direct basis at ... with external customers (clients, drilling subcontractors, etc.) to ensure effective workflow.

Pennoni

Graduate Geotechnical Engineer

Newark, DE · On-site

We are hiring for a Graduate Geotechnical Engineer to join our team on a full-time, direct basis at ... with external customers (clients, drilling subcontractors, etc.) to ensure effective workflow.

Agilent

R&D Engineer

Wilmington, DE

$116K - $182K/yr

Agilent enables customers to gain the answers and insights they seek -- so they can do what they do ... The full-time equivalent pay range for this position is $116,800.00 - $182,500.00/yr plus ...

Agilent

R&D Engineer

Wilmington, DE · On-site

$116K - $182K/yr

Agilent enables customers to gain the answers and insights they seek -- so they can do what they do ... The full-time equivalent pay range for this position is $116,800.00 - $182,500.00/yr plus ...

Alstom

Lead Design Engineer

New Castle, DE

$99K - $130K/yr

... customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to ... Could you be the full-time Lead Design Engineer in New Castle, DE we're looking for? Your future ...

Alstom

Lead Design Engineer

New Castle, DE · On-site

$99K - $130K/yr

... customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to ... Could you be the full-time Lead Design Engineer in New Castle, DE we're looking for? Your future ...

Agilent

Adobe Target Lead Engineer

Wilmington, DE · On-site +1

$116K - $182K/yr

... customer engagement and conversion. If you're passionate about crafting impactful digital ... The full-time equivalent pay range for this position is $114,240.00 - $178,500.00/yr CAD in Canada ...

Capital One

Lead Data Engineer

Wilmington, DE · On-site

$111K - $133K/yr

... real customer needs. We are seeking Data Engineers who are passionate about marrying data with ... The minimum and maximum full-time annual salaries for this role are listed below, by location.

Capital One

Lead Data Engineer

Wilmington, DE · On-site

$111K - $133K/yr

... real customer needs. We are seeking Data Engineers who are passionate about marrying data with ... The minimum and maximum full-time annual salaries for this role are listed below, by location.

next page

Showing results 1-20

All JobsCustomer Engineer JobsFull Time Customer Engineer JobsFull Time Customer Engineer Jobs in Delaware

Full Time Customer Engineer information

What are some common challenges Full Time Customer Engineers face when supporting clients, and how can they effectively address them?

Full Time Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and managing multiple client requests simultaneously. These professionals must balance strong technical expertise with clear communication to ensure clients understand solutions and feel supported. Building strong relationships with both customers and internal technical teams is essential for resolving issues efficiently. Staying up-to-date with the latest product updates and industry trends also helps Customer Engineers anticipate problems and provide proactive support.

What are the key skills and qualifications needed to thrive as a Full Time Customer Engineer, and why are they important?

To thrive as a Full Time Customer Engineer, you need a solid background in IT support, troubleshooting, and systems administration, usually backed by a relevant degree or industry certifications like CompTIA A+, Microsoft, or Cisco credentials. Familiarity with diagnostic tools, enterprise software platforms, and ticketing systems such as ServiceNow or Jira is commonly required. Strong communication, problem-solving abilities, and customer service orientation are vital soft skills for success in this role. These skills ensure efficient issue resolution, high customer satisfaction, and seamless collaboration with technical and non-technical stakeholders.

What are Full Time Customer Engineers?

Full Time Customer Engineers are professionals who provide technical support, installation, maintenance, and troubleshooting services for a company's products or systems, typically working directly with customers. They act as the primary point of contact for resolving technical issues, ensuring customer satisfaction, and often providing training or product demonstrations. Customer Engineers may work in industries such as IT, electronics, or manufacturing, and their role often requires a mix of technical expertise and strong communication skills.

What is the difference between Full Time Customer Engineer vs Customer Support Specialist?

AspectFull Time Customer EngineerCustomer Support Specialist
CredentialsTechnical certifications, relevant degreesBasic technical knowledge, customer service training
Work EnvironmentOn-site or field-based, technical troubleshootingCall centers, online support, remote assistance
Employer & IndustryTech companies, hardware/software providersIT service providers, tech companies
Search & Comparison IntentTechnical skills, field roles, certificationsCustomer service, support roles, troubleshooting

Full Time Customer Engineers focus on technical troubleshooting, on-site support, and implementing solutions, often requiring technical certifications. Customer Support Specialists primarily handle remote customer inquiries, providing troubleshooting and assistance via phone or chat. While both roles support customers, the Customer Engineer role is more technical and field-oriented, whereas the Support Specialist role emphasizes remote customer interaction and problem resolution.

Full Time Customer Engineer jobs near you
DevOps Engineer

DevOps Engineer

Centraprise

Newark, DE • On-site

$51.50 - $70.75/hr

Full-time

Re-posted 21 days ago

Job description

Job Title : DevOps Engineer
Job Location : Newark, DE (ONSITE)
Job Type : Full-Time
Job Description:
Must Have Technical/Functional Skills
  • 10+ years of experience in Understanding customer requirements and project KPIs
  • Implementing various developments, testing, automation tools, and IT infrastructure
  • Planning the team structure, activities, and involvement in project management activities.
  • Managing stakeholders and external interfaces
  • Setting up tools and required infrastructure
  • Defining and setting development, test, release, update, and support processes for DevOps operation
  • Have the technical skill to review, verify, and validate the software code developed in the project.
  • Troubleshooting techniques and fixing the code bugs
  • Monitoring the processes during the entire life cycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Encouraging and building automated processes wherever possible
  • Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
  • Incidence management and root cause analysis
  • Coordination and communication within the team and with customers
  • Selecting and deploying appropriate CI/CD tools
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • Mentoring and guiding the team members
  • Monitoring and measuring customer experience and KPIs
  • Managing periodic reporting on the progress to the management and the customer

Roles & Responsibilities
  • Proactive and result-oriented leader, adept in mentoring and motivating the dynamic team to exemplary performance.
  • Strong communication, collaboration, and team building skills with proficiency in grasping new technical concepts quickly.

Apply