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Full Time Call Center Team Leader Jobs in Decatur, GA

Reliable Heating & Air

Call Center Team Lead

Kennesaw, GA · On-site

Preferred previous experience leading, coaching or training a SALES ORIENTED customer representative team (preferably within a Call Center environment). * Previous experience coaching to develop and ...

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AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center Representative Location: Atlanta, GA AMTI is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

thryvlgbt

Call Center Manager

Atlanta, GA

The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction. Responsibilities: * Manage and lead ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Monday-Friday, 8:00 AM-5:00 PM About Us We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate ...

ASCENSUS

Call Center Representative

Atlanta, GA · Remote

$19/hr

Ascensus is the leading independent technology and service platform powering savings plans across ... a team environment. If you can see every interaction as an opportunity to achieve client ...

TeleSpecialists LLC

Call Center Agent

Atlanta, GA · On-site

$14.75 - $19.25/hr

Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a ... Leadership Training Classes * Mentorship Program * Tuition Reimbursement About the Role : The ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

... a full time position that does not require weekends or late nights • **Commute to Peachtree ... Total Rewards and Growth: • Compensation: $20-24 / hr. earned on average by team members in ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

Ongoing mentorship, development, leadership programs * And more Description The Call Center ... team members. PREFERRED QUALIFICATIONS * Experience in food service, hospitality, or healthcare ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

... or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze ... Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

... or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze ... Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ...

Eagle Resource Group

Be Seen First

Bilingual Call Center Supervisor

Atlanta, GA · On-site

$21.60/hr

The Bilingual Call Center Supervisor will lead a medium-sized team of 11-30 agents providing inbound customer service support. This role focuses on ensuring high-quality customer interactions and ...

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All JobsFull Time Call Center Team Leader JobsFull Time Call Center Team Leader Jobs in Decatur, GA

Full Time Call Center Team Leader information

See Decatur, GA salary details

$12

$22

$44

How much do full time call center team leader jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for full time call center team leader in Decatur, GA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Full Time Call Center Team Leader vs Customer Service Supervisor?

AspectFull Time Call Center Team LeaderCustomer Service Supervisor
ResponsibilitiesOversees call center operations, manages team performance, ensures quality serviceSupervises customer service staff, handles escalations, improves service processes
Required SkillsLeadership, communication, problem-solving, call center software knowledgeCustomer service skills, leadership, conflict resolution, reporting
Work EnvironmentCall center setting, fast-paced, team-orientedOffice environment, team supervision, client interaction
Common UsageIndustry-wide, call center management rolesCustomer service departments, retail, telecom sectors

Both roles involve supervising customer service teams, requiring leadership and communication skills. The Call Center Team Leader focuses specifically on call center operations and team performance, while the Customer Service Supervisor may oversee broader customer service functions across various channels. The choice depends on the specific work environment and scope of responsibilities.

What cities near Decatur, GA are hiring for Full Time Call Center Team Leader jobs? Cities near Decatur, GA with the most Full Time Call Center Team Leader job openings:
Full Time Call Center Team Leader jobs near you

Full Time Call Center Representative

Answer Message Technologies, Inc

Atlanta, GA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Full-Time Call Center Representative
Location: Atlanta, GA

AMTI is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.

Key Responsibilities:

  • Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
  • Accurately gather and relay essential information, ensuring all message details are thorough and precise.
  • Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.

Qualifications:

  • A welcoming voice and an upbeat, professional tone.
  • Strong command of the English language, including excellent spelling and grammar.
  • Proficiency in a Windows-based computer environment.
  • Ability to type 35 words per minute or more.
  • Excellent attendance record.
  • Availability to work one weekend day

No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.

Compensation and Benefits:

  • Compensation: $16/hr
  • Full-time employees are eligible for a robust benefits package including:
    • Employee Stock Ownership
    • Comprehensive Medical, Dental, and Vision Benefits
    • Paid Vacation
    • Traditional 401K with company matching
    • Free Life Insurance Policy
    • Legal Assistance

Shifts:

  • Full-Time - 40 hours per week, 10-hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)
  • Training will last approximately one week. On your second week, you will move to your new set schedule.

AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.


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