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Full Time Call Center Directv Jobs in Madison, WI

Call Center Representative

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Call Center Representative, you will be responsible for handling incoming calls, addressing ... Pay: $38500- $50450 per year Job: Full time Key Responsibilities * Respond to incoming calls and ...

Call Center - Inside Sales Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent - Inside Sales Mad City Windows & Baths, a Renuity Company * Full-Time or Part-Time * Nights & Weekends * Shift Time: 1pm-9pm Saturday & Sunday availability preferred * Pay: $16/hr ...

Call Center - Inside Sales Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent - Inside Sales Mad City Windows & Baths, a Renuity Company * Full-Time or Part-Time • Nights & Weekends • Shift Time: 1pm-9pm Saturday & Sunday availability preferred * Pay: $16 ...

Call Center - Customer Service Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent - Customer Service Mad City Windows & Baths, a Renuity Company * Full-Time or Part-Time * Nights & Weekends * Shift Time: 1pm-9pm Saturday & Sunday availability preferred * Pay: $17 ...

Call Center - Customer Service Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent - Customer Service Mad City Windows & Baths, a Renuity Company * Full-Time or Part-Time • Nights & Weekends • Shift Time: 1pm-9pm Saturday & Sunday availability preferred * Pay ...

Client Success Specialist

Madison, WI · On-site

$16.50 - $18.38/hr

Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st ... You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and ...

Director of Marketing

Madison, WI · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a full-time, on-site leadership role overseeing all marketing initiatives, including traditional marketing, face-to-face events, call center campaigns, and lead generation programs . You'll ...

Director of Marketing

Madison, WI · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a full-time, on-site leadership role overseeing all marketing initiatives, including traditional marketing, face-to-face events, call center campaigns, and lead generation programs . You'll ...

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description AUTOMOTIVE BDC REPRESENTATIVE Unlimited Earning Potential Career ... Whether you've worked in a call center, retail, customer service, or another phone-based role, we ...

Automotive BDC Representative

Madison, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description AUTOMOTIVE BDC REPRESENTATIVE Unlimited Earning Potential Career ... Whether you've worked in a call center, retail, customer service, or another phone-based role, we ...

Client Advocate

Madison, WI · On-site

$15 - $17.57/hr

Remote Employment Type: Full-Time Department: Client Services Training Start Date: September 14th ... If you're someone who is empathetic, patient, and thrives in structured call center settings, this ...

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ... call center, team leader/senior customer service rep, or related experience * Good communication ...

Collections Account Manager

Madison, WI

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ... call center, team leader/senior customer service rep, or related experience * Good communication ...

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ... call center, team leader/senior customer service rep, or related experience * Good communication ...

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Showing results 1-20

Full Time Call Center Directv information

See Madison, WI salary details

$10

$18

$27

How much do full time call center directv jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for full time call center directv in Madison, WI is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.38 per hour, depending on experience, location, and employer.

What does a full time call center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.

What are the key skills and qualifications needed to thrive as a full time call center DIRECTV employee?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by full time call center DIRECTV employees, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the most commonly searched types of Call Center Directv jobs in Madison, WI?

The most popular types of Call Center Directv jobs in Madison, WI are:

Call Center Representative

UW Credit Union

Madison, WI • Hybrid

$20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Overview

Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us.  As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls.  Our dedication to our members has earned us a reputation as a leader in the industry.  Come launch your career with a robust, supportive and community-driven organization. 

Hours: 8:00am-5:30pm Monday-Friday, with rotating Saturdays (9:00am-1:00pm).

Pay: Starting wage $20.50/hour with potential for higher base wage based on experience.

Location: Madison, WI (ability to work at home 2 days per week (& Saturdays) based on performance/role progress after training).

This training class is starting on Monday September 21, 2026

  • Classroom training onsite for the first 12 weeks of employment.
  • Continuous learning and development opportunities including, but not limited to, transparent dialogs, resources, tools, and technical learning modules.
Responsibilities

What You'll Do:

  • Respond to inbound calls from members regarding account inquiries, transactions, and general financial services.
  • Provide accurate information and resolve issues efficiently while maintaining a high level of professionalism and empathy.
  • Document member interactions and follow up on unresolved issues to ensure timely resolution.
  • Educate members on available products, services, and digital tools to enhance their banking experience.
  • Collaborate with internal teams to escalate complex issues and ensure member needs are met.
  • Meet performance metrics including call quality, response time, and member satisfaction scores.
  • Stay informed on financial regulations, product updates, and internal policies to provide compliant and consistent service.
Qualifications

These skills and experience are essential to your success:

  • 8 months to 1 year of experience in customer service, preferably in a call center environment.
  • Proficiency with Microsoft Office products.
  • Familiarity with major web browsers and operating systems.
  • Ability to learn and navigate complex systems and technologies.
Working at UW Credit Union

Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:

  • 21.5 days of annual time off (accrued per pay period)
  • 2 weeks paid caregiver leave
  • 2.5 weeks paid new child parental leave
  • 2 days paid volunteer time
  • 10 paid holidays (including your birthday!)
  • 401k company match of up to 5%, plus approximately 4% discretionary match
  • Variable bonus reward
  • Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
  • Employee Assistance Program
  • And more!

All employees must possess valid work authorization to work for UWCU on the date of hire.  UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category. 

Employment Type: FULL_TIME