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Full Time Call Center Consulting Jobs in Texas (NOW HIRING)

Ruby Receptionists

Call Center Agent

Edinburg, TX · On-site

$19 - $21/hr

Full-Time Call Center AgentAt Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful ...

AnswerOne

Call Center Representative

Edinburg, TX · On-site

$16 - $18.50/hr

Full-Time Call Center RepresentativeLocation: Edinburg, TX (In-Office) l Pay: $16-$18.50Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Map ...

AnswerOne

Call Center Representative

Mcallen, TX · On-site

$16 - $18.50/hr

Full-Time Call Center RepresentativeLocation: McAllen, TX (In-Office) l Pay: $16-$18.50Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt AnswerOne, we ...

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Full Time Call Center Consulting information

What is the difference between Full Time Call Center Consulting vs Customer Service Representative?

AspectFull Time Call Center ConsultingCustomer Service Representative
CredentialsTypically requires experience in call center operations, consulting skills, and industry knowledgeUsually requires high school diploma or equivalent; some roles prefer customer service training
Work EnvironmentOffice or remote consulting setting, often project-basedCall centers, retail locations, or remote customer support
Employer & Industry UsageConsulting firms, large corporations, call center service providersRetail, telecom, banking, and other customer-facing industries

Full Time Call Center Consulting involves advising organizations on call center operations, requiring industry experience and consulting skills. Customer Service Representatives handle direct customer interactions, focusing on resolving inquiries and issues. While both roles involve call center environments, consulting is more strategic and advisory, whereas customer service is operational and support-focused.

What are the most commonly searched types of Call Center Consulting jobs in Texas?

The most popular types of Call Center Consulting jobs in Texas are:

What are popular job titles related to Full Time Call Center Consulting jobs in Texas?

For Full Time Call Center Consulting jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center Consulting jobs in Texas look for?

The top searched job categories for Full Time Call Center Consulting jobs in Texas are:

Full Time Call Center Consulting jobs near you
Infographic showing various Full Time Call Center Consulting job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Full-Time Call Center Agent - Edinburg

Ruby Receptionists

Edinburg, TX • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Full-Time Call Center Agent
At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more. We are seeking empathetic, customer-focused professionals to join our team in-office at our Edinburg location. Because Ruby operates 24/7, 365 days a year, this position requires the ability to work a weekend day and holidays.
What You'll Do
  • Skillfully handle incoming calls and web chats, serving as a helpful and warm extension of our customers' business.
  • Ensure accuracy and a high attention to detail in all written communications.
  • Efficiently multitask in a fast-paced environment across two monitors.
  • Adhere to service quality standards, performance expectations, and maintain consistent schedule adherence to support your team and our callers.

Your Qualifications and Skills
  • A minimum typing speed of 40 WPM and comfort navigating multiple software platforms simultaneously.
  • A warm, professional demeanor with the ability to remain composed and empathetic, even during challenging interactions.
  • A proven track record of self-motivation and reliable attendance.

Preferred, but not required:
  • Experience in a high-volume call center, customer service, or administrative role.
  • Proficiency in Office 365.
  • Bilingual (Spanish/English) is a plus!

Compensation and Benefits
  • Competitive Pay: $21/hour with our Perfect Attendance Bonus. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour.
  • Extensive Benefits:
  • Employee Stock Ownership Plan
  • 401k with Matching Contributions
  • Full Medical, Dental, and Vision Insurance
    • 2 Weeks Paid Vacation in Year 1
    • Life Insurance Policy
    • Legal Assistance

Schedule/Hours:
  • Multiple shift schedules are available, including Monday-Friday options and schedules that include one weekend day.

Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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