We are looking for a highly organized and detail-oriented Data Entry & Service Coordinatorย to join our team. This role is central to our daily operations, ensuring that our work order management system is accurate, up-to-date, and aligned with our clients' expectations. You will be responsible for the full lifecycle of a work orderโfrom initial data entry and monthly scheduling to supporting our accounting and sales departments.
The ideal candidate thrives in a fast-paced environment, possesses excellent technical skills, and understands the importance of precision in service delivery and billing.
Key Responsibilities
- Work Order Management:ย Efficiently enter and manage data within our work order system, including client information, labor hours, and job costs.
- Scheduling & Tracking:ย Maintain and monitor service frequencies and responsibilities to ensure all client obligations are met on time.
- Monthly Operations:ย Generate and print comprehensive work order batches at the start of each month to guide the service teamโs schedule.
- Cross-Departmental Support:ย * Work closely with the Sales Teamย to ensure new work orders accurately reflect client contracts and expectations.
- Support the Accounting Departmentย by providing detailed reports on labor hours and billing data for monthly invoicing.
- Documentation:ย Handle the printing and distribution of all necessary work order documentation for field staff and internal records.
Qualifications & Skills
- Technical Proficiency:ย Strong knowledge of Microsoft Office Suite (Excel, Word, and Outlook/Email) is essential.
- Typing Speed & Accuracy:ย Fast and efficient typing skills with a focus on "right-the-first-time" data entry.
- Attention to Detail:ย Ability to spot discrepancies in labor hours, job costs, or service frequencies.
- Communication:ย Strong verbal and written communication skills for collaborating with sales, accounting, and clients.
- Organizational Skills:ย Ability to manage high volumes of data and meet strict monthly deadlines.