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Full Time At&T Chat Jobs (NOW HIRING)

Kelly Services

Chat Support Agent

Smyrna, TN

We at Kelly ® hear you, and we're here for you! We're seeking a Chat Support Agent to work at ... But don't worry--even if this position doesn't work out, you're still in our network. That means ...

T-Roc

Field Merchandiser - Temp

Denver, CO · On-site

$18.25 - $20.50/hr

Who is T-ROC? ** This is a 90-day temporary position with the potential for full-time employment based on performance and business needs. ** At T-ROC (The Revenue Optimization Companies), we blend ...

Kelly Services

Chat Support Agent

Smyrna, TN

We at Kelly ® hear you, and we're here for you! We're seeking a Chat Support Agent to work at ... But don't worry--even if this position doesn't work out, you're still in our network. That means ...

T&T Staff Management, Inc.

Be Seen First

Tortilleria Operator

El Paso, TX · On-site

$10/hr

... Full Time: Full time, Monday - Friday, 3:00 p.m. - 11:30 p.m., Overtime (expected) SUMMARY ... Our focus at T&T Staff is to assist you with your business whether large or small, to control costs ...

T&T Staff Management, Inc.

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Apartment Complex Manager

El Paso, TX · On-site

$40K - $45K/yr

Work Schedule: Full Time 8:00 a.m. -6 p.m., must be willing to work weekends JOB SUMMARY: Apartment ... Our focus at T&T Staff is to assist you with your business whether large or small, to control costs ...

T&T Iron & Metals

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Heavy Equipment & Diesel Mechanic

East Dubuque, IL · On-site

$25/hr

Paid Time Off Schedule * Full-Time * Monday-Friday 8:00AM-4:30PM * Overtime opportunities available ... At T&T Iron & Metals, you'll work on a diverse fleet of trucks and heavy equipment that keeps our ...

T&T Iron & Metals

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Heavy Equipment & Diesel Mechanic

East Dubuque, IL · On-site

$25/hr

Paid Time Off Schedule * Full-Time * Monday-Friday 8:00AM-4:30PM * Overtime opportunities available ... At T&T Iron & Metals, you'll work on a diverse fleet of trucks and heavy equipment that keeps our ...

AT&T

Call Center Customer Care Representative

Tulsa, OK

$21.93/hr

... AT&T-provided software. * Work a full-time, set schedule (40 hours/week) that includes breaks, lunches, and scheduled open time to ensure availability for customer calls and exceptional service. What ...

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Full Time At T Chat information

What are the most commonly searched types of At&T Chat jobs? The most popular types of At&T Chat jobs are:
Full Time At T Chat jobs near you
Chat Support Agent

Chat Support Agent

Kelly Services

Smyrna, TN

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Chat Support Agent to work at Nissan in Smyrna, TN. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Job details:
Pay Rate: 25.00/hr
Hybrid role: Mon- Thurs onsite 7am-4pm and Fridays remote after training. NOT 100% REMOTE
Why you should apply to be Chat Support Agent:
- Join a leading automotive brand known for its commitment to innovation and customer satisfaction.
- Enjoy a collaborative work environment that values teamwork and communication.
- Benefit from opportunities for professional growth and development within the company.
- Work with cutting-edge technology and tools to support dealership operations effectively.
What’s a typical day as Chat Support Agent? You’ll be:
- Providing help desk assistance and direction on chat to dealership service, parts, and warranty departments, fielding general inquiries regarding vehicle maintenance, service, or repair.
- Documenting all cases with required information, searching databases for similar matches, and closing out completed cases.
- Analyzing decisions from the customer's viewpoint and recommending actions that align with customer needs and values.
Key Responsibilities:

  • Provide help desk support via chat to dealership service, parts, and warranty departments
  • Document cases, research related issues, and update records
  • Analyze customer issues and recommend solutions
  • Deliver service aligned with brand values and profitability goals
  • Provide feedback from dealership technicians to internal teams
  • Collaborate across departments to meet reporting requirements
  • Utilize service manuals, TechLine cases, ASIST, and internal knowledge systems
  • Support LenZ platform activities, including onboarding dealers and resolving issues
  • Create PowerPoint presentations, Excel reports, and Salesforce dashboards
  • Conduct outbound calls to dealerships for technical support
  • Initiate remote TechLink sessions for dealership assistance
  • Prepare materials and schedule logistics for training and special events
  • Develop Tech Alerts to share knowledge and improve technician awareness
  • Perform additional duties as needed to support the team and business objectives
Required Qualifications:
  • entry level role requiring maximum 1-3 years experience of customer service or chat support experience
  • Previous automotive service or parts experience
  • Typing speed of at least 40 WPM
  • Basic Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
  • Willingness to learn new systems (e.g., CONSULT, Webex, ASIST, Electronic Parts Catalog, NNAnet)
  • Strong written communication and multitasking abilities
  • Ability to work onsite in Smyrna, TN
Preferred Qualifications:
  • Experience with CRM or ticketing systems
  • Strong problem-solving skills
Education Requirements:
  • High school diploma required
  • Associate (AA) degree preferred
  • Equivalent related coursework, training, or certifications may be considered

What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Chat Support Agent today!

#GRACE


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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