2

Full Time Application Support Engineer Jobs in Austin, TX

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role ...

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... in application materials based on available information. These tools assist our recruitment team ...

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... in application materials based on available information. These tools assist our recruitment team ...

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... in application materials based on available information. These tools assist our recruitment team ...

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... Consult with other business units (e.g. application development groups, Field Services Technical ...

Info Way Solutions is seeking a Teamcenter L2 Support engineer who will provide technical support for end-users and resolve application issues. The role involves system monitoring and ensuring the ...

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... g. application development groups, Field Services Technical Support, etc.) to configure platforms ...

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...

Support customers throughout the complete product development cycle, from concept and design ... Collaborate with Engineering, Product Management, and Manufacturing to develop customized solutions ...

Anticipated Application Close Date: 08/03/26 LogicMonitor is an Equal Opportunity Employer At ... on a full-time, permanent basis without requiring new or initial employer-sponsored work ...

next page

Showing results 1-20

Full Time Application Support Engineer information

See Austin, TX salary details

$18

$48

$71

How much do full time application support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for full time application support engineer in Austin, TX is $48.11, according to ZipRecruiter salary data. Most workers in this role earn between $38.37 and $56.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time application support engineer, and why are they important?

To thrive as a Full Time Application Support Engineer, you generally need expertise in troubleshooting, software application support, and a relevant degree in computer science or a related field. Familiarity with ticketing systems, databases (such as SQL), and common programming or scripting languages is typically required, and certifications like ITIL can be advantageous. Strong problem-solving abilities, effective communication, and a customer-focused mindset help you stand out in this position. These skills are crucial for resolving technical issues efficiently, ensuring application stability, and delivering excellent user support.

What are some common challenges faced by full time application support engineers, and how can they be addressed?

Full-time Application Support Engineers often encounter challenges such as managing high-priority incidents, balancing multiple support tickets, and quickly troubleshooting unfamiliar issues. Effective communication with both end-users and development teams is crucial, as is maintaining up-to-date documentation for recurring problems. Proactively learning about the application's architecture and staying organized with incident tracking tools can help address these challenges, ensuring timely resolutions and continuous improvement in service quality.

What is the difference between Full Time Application Support Engineer vs Application Analyst?

AspectFull Time Application Support EngineerApplication Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or HDIBachelor's in IT, Business, or related field; certifications like ITIL or Business Analysis certifications
Work EnvironmentSupport teams, help desks, client-facing roles, on-site or remoteBusiness units, IT departments, client-facing, often in office settings
Employer & Industry UsageTech companies, service providers, financial institutionsFinancial, healthcare, retail, and other industries requiring system analysis

The Full Time Application Support Engineer primarily focuses on maintaining and troubleshooting software applications, ensuring system uptime, and providing technical support. In contrast, an Application Analyst often analyzes business needs, recommends solutions, and works closely with stakeholders to optimize application performance. While both roles require technical knowledge and certifications like ITIL, their core responsibilities and daily tasks differ, making them distinct career paths within the IT industry.

What is a full time application support engineer?

Full Time Application Support Engineers are professionals responsible for maintaining and supporting software applications to ensure they run smoothly and efficiently for users. They diagnose and resolve technical issues, work with development teams to fix bugs, and assist users with troubleshooting problems. In addition, they may monitor system performance, apply updates, and help implement new features. Their goal is to minimize downtime and ensure a high-quality user experience for the applications they support.
What cities near Austin, TX are hiring for Full Time Application Support Engineer jobs? Cities near Austin, TX with the most Full Time Application Support Engineer job openings:

Application Support Engineer, Factory Software

Tesla

Austin, TX • On-site

Full-time

Re-posted 19 days ago


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers


Job description

Job Summary:
Tesla is looking for a highly motivated Application Support Engineer to join their Factory Software team. This role involves ensuring the operational health of manufacturing systems by blending SRE expertise with strong problem-solving skills and mentoring team members.
Responsibilities:
• Understand and own the end-to-end integration and reliability of MES and ERP applications
• Define and drive SLOs and reliability standards across critical factory software systems
• Work directly with software developers and users on the production floor to understand issues and provide solutions in real-time
• Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, then drive permanent fixes upstream with development teams
• Document troubleshooting guides and provide training to users so that they are empowered to resolve issues on their own
• Design and implement automation, observability, and monitoring systems to optimize utilization and reliability of factory software
• Lead post-incident reviews and root-cause analyses, turning findings into long-term reliability improvements
• Work as an incident commander of production critical calls that require coordination between cross-functional teams
• Mentor support engineers, set technical best practices, and influence the broader support roadmap for factory software reliability
Qualifications:
Required:
• Degree in an engineering field or equivalent experience
• 6+ years of support, SRE, or DevOps engineering experience and strong working knowledge of SQL
• Experience with containerization and orchestration (Docker, Kubernetes) and cloud or on-prem infrastructure
• Experience building CI/CD pipelines and managing infrastructure-as-code (e.g., Terraform, Ansible)
• Strong experience with monitoring and observability tools like Prometheus, Grafana, Splunk
• Deep understanding of distributed and integrated systems, their dependencies, and failure modes
• Demonstrated technical leadership, including mentoring engineers and driving cross-team technical initiatives
• Excellent interpersonal skills, energetic and a self-starter
• Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously
Company:
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions. Founded in 2003, the company is headquartered in Austin, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Tesla employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom