ZipRecruiter

Log In

2

Full Time Amazon It Help Desk Jobs in Baton Rouge, LA

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

... IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms ...

23rd Judicial District Court

Be Seen First

Information Technology (IT) Manager

Gonzales, LA · On-site

$70K - $75K/yr

Information Technology (IT) Manager Starting Pay: 70,000 per year SUMMARY OF POSITION'S PURPOSE ... Provides help desk service to users. Provides courteous and prompt service to all internal and ...

Advanced Office Systems

Be Seen First

Sales Professional - Managed IT Services

Baton Rouge, LA · On-site

$40K - $55K/yr (+ commission)

... help desk support, strategic IT planning, and technology consulting. We partner with organizations ... Advanced Office Systems Empowering Businesses Through Technology Job Type: Full-Time Location:

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... desk system. • Deliver Consistent, Standards-Based End-User Support • Apply defined IT ... IT Support Lead regarding recurring issues or user feedback. • Keep peers informed to ensure ...

State of Louisiana

IT DIRECTOR

Baton Rouge, LA · On-site

$7.1K - $12K/mo

OR Six years of full-time work experience in any field plus six years of experience in information technology; OR An associate's degree in information technology plus six years of experience in ...

U.S. Navy

IT Support Specialist

Walker, LA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Baker, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

next page

Showing results 1-20

All JobsAmazon It Help Desk JobsFull Time Amazon It Help Desk JobsFull Time Amazon It Help Desk Jobs in Baton Rouge, LA

Full Time Amazon It Help Desk information

See Baton Rouge, LA salary details

$36K

$80.5K

$119.5K

How much do full time amazon it help desk jobs pay per year?

As of Sep 3, 2026, the average yearly pay for full time amazon it help desk in Baton Rouge, LA is $80,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $96,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are the most commonly searched types of Amazon It Help Desk jobs in Baton Rouge, LA?

The most popular types of Amazon It Help Desk jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Full Time Amazon It Help Desk jobs?

Cities near Baton Rouge, LA with the most Full Time Amazon It Help Desk job openings:

Full Time Amazon It Help Desk jobs near you
Infographic showing various Full Time Amazon It Help Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $80,450 per year, or $38.7 per hour.

IT Help Desk Specialist

Revel Staffing

Baton Rouge, LA • On-site

$80K - $110K/hr

Full-time

Re-posted 11 days ago

Job description

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting.

The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all technical skill levels.

Key Responsibilities

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff.

Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.

Follow documented procedures, knowledge base articles, and internal support workflows to troubleshoot and resolve user issues.

Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system.

Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed.

Provide professional, patient, and customer-focused support to users of all technical skill levels.

Assist with basic user account setup, access changes, and application support as needed.

Support increased ticket or call volume during peak periods, system updates, and special projects.

Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies.

Required Qualifications

High school diploma or GED required.

Active HIPAA compliance credential or training required.

1+ year of IT help desk, service desk, technical support, or related experience preferred.

Basic understanding of Windows, email, user accounts, password resets, VPN, and common business applications.

Strong verbal and written communication skills.

Customer-focused mindset with the ability to remain calm, professional, and helpful under pressure.

Strong attention to detail and ability to accurately document support activity.

Ability to handle confidential information with professionalism and discretion.


Ideal Candidate

The ideal candidate is a dependable, service-oriented IT professional who enjoys helping users solve technical problems. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.