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Full Time Airline Customer Service Jobs in Puerto Rico

Tradewind

PR · On-site

$10.50 - $14/hr

... Customer Service to our passengers and internal customers, resulting in maximum customer ... Load and unload aircraft; transfer luggage to other gates, other airlines and to passengers.

Tradewind Aviation LLC

PR

$10.50 - $14/hr

... Customer Service to our passengers and internal customers, resulting in maximum customer ... Load and unload aircraft; transfer luggage to other gates, other airlines and to passengers.

Tradewind Aviation

PR · On-site

$10.50 - $14/hr

... Customer Service to our passengers and internal customers, resulting in maximum customer ... Load and unload aircraft; transfer luggage to other gates, other airlines and to passengers.

Tradewind

PR · On-site

$10.50 - $14/hr

Customer Service: * Provide real-time leadership in the terminal and on the ramp to ensure world ... Travel benefits on various US and International airlines

New

Tradewind Aviation LLC

PR · On-site

$10.50 - $14/hr

Customer Service: * Provide real-time leadership in the terminal and on the ramp to ensure world ... Travel benefits on various US and International airlines

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider ... services. Firstsource specialises in helping customers stay ahead of the curve through ...

Tetra Tech

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... Employment Type: Full-time * Work Schedule: Monday-Friday, 8AM-5PM (no expected overtime) * Travel ...

Tetra Tech

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... Employment Type: Full-time * Work Schedule: Monday-Friday, 8AM-5PM (no expected overtime) * Travel ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$14 - $15/hr

Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ... Benefits/Perks Full time employees can enjoy selections from a comprehensive benefit package that ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely ... Benefits/Perks Full time employees can enjoy selections from a comprehensive benefit package that ...

Tetra Tech, Inc.

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... Employment Type: Full-time * Work Schedule: Monday-Friday, 8AM-5PM (no expected overtime) * Travel ...

Jet Aviation

Customer Service Agent

Carolina, PR

$14 - $15/hr

Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ... Benefits/Perks Full time employees can enjoy selections from a comprehensive benefit package that ...

Infosys

Senior Process Associate-Customer Service

Aguadilla, PR · On-site

$17.25 - $23.75/hr

Customer Service Representative Job Type: Full Time, Onsite Location: Aguadilla, Puerto Rico Role Summary: You will be responsible to own all interactions and troubleshooting. This is of a high level ...

Enterprise Holdings

PR · On-site

$12/hr

... customer service by assisting both internal and external customers, primarily face-to-face ... This is an Seasonal-Full Time position at our San Juan International Airport branch** - Must be at ...

Enterprise Holdings

PR

$12/hr

... customer service by assisting both internal and external customers, primarily face-to-face ... This is an Seasonal-Full Time position at our San Juan International Airport branch*

Enterprise Holdings

PR · On-site

$12/hr

... customer service by assisting both internal and external customers, primarily face-to-face ... This is an Seasonal-Full Time position at our San Juan International Airport branch*

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All JobsAirline Customer Service JobsFull Time Airline Customer Service JobsFull Time Airline Customer Service Jobs in Puerto Rico

Full Time Airline Customer Service information

What is the difference between Full Time Airline Customer Service vs Part Time Airline Customer Service?

AspectFull Time Airline Customer ServicePart Time Airline Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Job StabilityHigher stability and benefitsLess stability, limited or no benefits
SchedulingFixed or predictable scheduleFlexible, variable shifts
CredentialsUsually requires customer service experience and airline-specific trainingSimilar requirements, often less extensive training

Full Time Airline Customer Service roles offer more consistent hours, stability, and benefits compared to Part Time positions. Both roles involve assisting passengers, handling inquiries, and ensuring a positive travel experience, but full-time roles are ideal for those seeking a stable career in the airline industry.

What are the most commonly searched types of Airline Customer Service jobs in Puerto Rico?

The most popular types of Airline Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Full Time Airline Customer Service jobs?

Cities in Puerto Rico with the most Full Time Airline Customer Service job openings:

Full Time Airline Customer Service jobs near you
Infographic showing various Full Time Airline Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 94% Full Time, 3% Temporary, and 3% Nights. Highlights an 100% In-person job distribution.

Customer Service Agent - Seasonal

Tradewind

PR • On-site

$10.50 - $14/hr

Full-time

Re-posted yesterday

Job description

Description:

Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.

For more details visit www.flytradewind.com


 About the Candidate / Role

Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate will provide the highest level of Customer Service to our passengers and internal customers, resulting in maximum customer satisfaction. A friendly and positive attitude added to the right disposition is always required. Maintain a high level of quality work accompanied by following company standards. Must be flexible with work schedule and able to work weekends and holidays.


Schedule: 30+ hours a week


Responsibilities

  • This is a cross-trained position where you will be working on the ramp servicing aircraft and or assigned to work at the counter assisting passengers. 
  • Greet and assist all customers in a friendly and courteous manner.
  • Provide ticketing assistance, including issuing boarding passes and updating passenger reservations, check baggage, provide flight arrival and departure information and answer general inquiries.
  • Assist unaccompanied minors and passengers with special needs, resolve customer complaints and perform other duties as assigned.
  • Load and unload aircraft; transfer luggage to other gates, other airlines and to passengers.
  • Responsible for always maintaining safety and security of the ramp.
  • Marshal aircraft on the ramp (includes directing, assisting, and parking all arriving and departing aircraft).
  • Observe safe ground handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
  • Comply with all safety procedures and airline policies.
  • Provide clear and well-articulated communication to passengers, agents, flight crews and vendors.
  • Assist with airport station cleaning of work areas. 
  • GOM procedures must always be followed.
  • Other duties as assigned by supervisor and manager.
Requirements:
  • High School Graduate required
  •  1 + years’ work experience in customer service agent capacity, with general job knowledge
  •  Able to fluently read, write, speak and understand English and Spanish
  •  Able to work routable shifts, schedules and able to work during weekends and holidays
  •  Able to successfully complete a background investigation, including FBI fingerprints and criminal history
  •  Be a US citizen or with legal permission to reside and work in the US or its territories
  •  Must have a valid In-State Driver’s License
  •  Able to proficiently use a computer
  •  Self-motivated and a team player

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to stand for long periods of time.
  • Must be comfortable working in all types of weather.
  • Must be able to lift 60 lbs. at times
  • Must be able to push, pull, and climb when needed


Apply