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Full Time Aetna Customer Service Jobs in Elizabethtown, KY

QVC

Customer Service Specialist

Louisville, KY · Remote

$15/hr

Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune ...

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Full Time Aetna Customer Service information

See Elizabethtown, KY salary details

$8

$15

$25

How much do full time aetna customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time aetna customer service in Elizabethtown, KY is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Aetna Customer Service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What are some common challenges faced by Full Time Aetna Customer Service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What are Full Time Aetna Customer Service jobs?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What are popular job titles related to Full Time Aetna Customer Service jobs in Elizabethtown, KY? For Full Time Aetna Customer Service jobs in Elizabethtown, KY, the most frequently searched job titles are:
What job categories do people searching Full Time Aetna Customer Service jobs in Elizabethtown, KY look for? The top searched job categories for Full Time Aetna Customer Service jobs in Elizabethtown, KY are:
What cities near Elizabethtown, KY are hiring for Full Time Aetna Customer Service jobs? Cities near Elizabethtown, KY with the most Full Time Aetna Customer Service job openings:
Full Time Aetna Customer Service jobs near you

Customer Service Associate

Thoroughbred Express Auto Wash

Bardstown, KY

$13 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 hours ago

Job description

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with
    peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work
    efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working
    order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the
    wash area.
  • Additional duties as assigned.

Essential Responsibilities:
Display courteous, customer service focus, and professional attitude
Work while standing over long periods of time (6+ Hours)
Lift items of moderate weight (10+ pounds)
Maintain work expectations outdoor in all weather conditions
Interact ethically with fellow employees and customers
Possess valid and current driver's license
Excellent written and oral communication skills, as well as interpersonal skills

Physical Requirements:

Ability to stand and work on feet for long hours in all weather conditions
Use of protective equipment such as ear plugs, safety glasses and gloves

Additional Benefits:

Quarterly Bonuses
Milestone Bonuses
Competition Bonuses
Unlimited Commissions
Tips
Employee Recognition
Medical, Dental and Vision for Full Time Employees
Paid Time Off + Holiday Pay for Full Time Employees

Employment Type: FULL_TIME

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