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Full Time Aetna Customer Service Jobs in Deptford, NJ

Excellent customer service skills and a professional image. * Willingness to travel within branch ... Only full-time employees eligible Job Type: Full Time Pay Rate: $18/hour Benefits: * 401(k) ...

Excellent customer service skills and a professional image. * Willingness to travel within branch ... Only full-time employees eligible Job Type: Full Time Pay Rate: $18/hour Benefits: * 401(k) ...

Excellent customer service skills and a professional image. * Willingness to travel within branch ... Only full-time employees eligible Job Type: Full Time Pay Rate: $18/hour Benefits: * 401(k) ...

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Full Time Aetna Customer Service information

See Deptford, NJ salary details

$8

$16

$26

How much do full time aetna customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time aetna customer service in Deptford, NJ is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Aetna Customer Service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What are some common challenges faced by Full Time Aetna Customer Service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What are Full Time Aetna Customer Service jobs?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What are popular job titles related to Full Time Aetna Customer Service jobs in Deptford, NJ? For Full Time Aetna Customer Service jobs in Deptford, NJ, the most frequently searched job titles are:
What cities near Deptford, NJ are hiring for Full Time Aetna Customer Service jobs? Cities near Deptford, NJ with the most Full Time Aetna Customer Service job openings:

Full Time Teller/Customer Service

SHARON BANK

Aston, PA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Requirements

  • Attention to detail
  • Excellent customer service skills and a professional image.
  • Willingness to travel within branch network
  • An aptitude for numbers, mathematics, and PC/keyboard familiarity
  • Excellent problem solving skills.
  • Two years of experience in either or both fields is required

Description

  • Provide our customers with the a high standard of customer service.
  • Process deposits, withdrawals, transfers, loan payments, as well as check cashing and processing various other teller transactions.
  • Open new accounts
  • Service customer inquiries
  • Maintain and settle a cash drawer
  • Recommend and educate customers about our products and services
  • Have a thorough understanding of Bank policies, procedures, and regulations.

Sharon Bank is an Equal Opportunity Employer.

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Job Type: Full Time

Pay Rate: $18/hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person