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Full Stack Customer Success Manager Jobs (NOW HIRING)

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

Find paths for success, helping them unlock the full potential of Work 365's features * Manage and maintain customer product catalogs, including subscriptions, invoicing, and CSP integrations

Twilio

Customer Success Manager

Ensure customer success by driving full value realization of the Segment platform. * Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy. * Manage the ...

Shep Digital Solutions

Be Seen First

Customer Success Manager

Knoxville, TN · Remote

$65K - $72K/yr

... stack. Your tasks * Onboard new clients and guide them through Shep Digital product setup ... customer success, account management, or a related client-facing role, or equivalent experience ...

Island Company

Customer Success Manager

Dallas, TX · On-site

... and full adoption of our platform by end users. Role Overview As a Customer Success Manager at ... Island, you will manage an assigned portfolio of customer accounts alongside an Account Executive ...

Cosan Group

Customer Success Manager

Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.

Right Fit Advisors

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Plooto

Customer Success Manager

Customer Success Manager Remote - Canada About Plooto Plooto is a fast-growing Canadian fintech ... Act as a trusted advisor, educating partners on best practices and helping them unlock full value ...

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager About Us: We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales ...

eyrus

Customer Success Manager

Customer Success Manager Eyrus is looking for a goal and results-oriented Customer Success Manager ... full range of benefits and perks to help you grow and thrive. From generous paid time off and ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee ...

Funded.club

Customer Success Manager

Customer Success Manager Toronto, Canada Isolocity is a growing B2B SaaS company and a leading ... Full remote work opportunity - we are a virtual business * Flexible hours - performance measured by ...

SS&C Technologies

Customer Success Manager

Customer Success Manager Locations: Missouri, Remote About the Team: SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team.

Amadeus

Customer Success Manager

Maitland, FL · On-site

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... Ensure customers are gaining full benefit from Amadeus products and identify opportunities where ...

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Full Stack Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do full stack customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for full stack customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Full Stack Customer Success Manager jobs?

For Full Stack Customer Success Manager jobs, the most frequently searched job titles are:

Customer Success Manager

Reston, VA • On-site

IOTAP Inc.
IT Services • 11 - 50 employees
Learn more about IOTAP Inc.external

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Success Manager

IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are Services companies and Cloud Resellers that are looking to grow their revenue. We have users around the world and global team that supports our customer's needs. We are looking for someone with an imagination that can work in a fast-paced environment, with a global team with plenty of flexibility and opportunity to grow. You will be working with the business leaders to drive outcomes in a fast-growing market.

As a Customer Success Manager, you will partner with customer stakeholders to understand their business objectives and align Work 365's solutions accordingly, supporting growth in our scale-up accounts and interacting with founders, owner-operators, and other C-level executives within our scale-up accounts. You will monitor customer adoption, drive engagement, and support customers throughout their journey. This role is ideal for someone with a strong technical aptitude, customer-first mindset, and problem-solving skills.

Key Responsibilities

  • Guide customers to success by developing and executing strategic account plans focused on adoption, retention, and measurable outcomes
  • Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities
  • Gather customer feedback to drive product improvements and advocate for user needs internally
  • Collaborate cross-functionally with onboarding, technical support, and product teams to resolve issues and optimize customer experience
  • Find paths for success, helping them unlock the full potential of Work 365's features
  • Manage and maintain customer product catalogs, including subscriptions, invoicing, and CSP integrations
  • Ensure contract adherence while supporting clients through renewals, expansions, and changes
  • Support customer escalations, troubleshooting business and technical challenges efficiently

Requirements

  • 2+ years of experience in customer success, account management, consulting, or a related role (SaaS or software experience preferred)
  • Strong relationship management skills, with a customer-centric and empathetic approach
  • Technical proficiency comfortable explaining complex processes to both technical and non-technical stakeholders
  • Excellent communication skills (written, verbal, and presentation)
  • Data-driven mindset, able to use metrics and analysis to make strategic decisions
  • Project management skills capable of juggling multiple priorities in a fast-paced environment
  • Experience with Microsoft Dynamics, Power Apps, or CSP programs
  • Strong troubleshooting and problem-solving skills, with a proactive approach to issue resolution
  • Detail-oriented with a sense of urgency, thriving in an environment that requires quick responses

Apply