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Fulfillment Manager Jobs in Decatur, IL (NOW HIRING)

Inside Sales

Decatur, IL · On-site

$26 - $28/hr

... fulfillment. Requirements: * 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. * Strong computer skills (Microsoft Office, CRM experience a plus!

Inside Sales

Decatur, IL · On-site

$26 - $28/hr

... fulfillment. Requirements: * 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. * Strong computer skills (Microsoft Office, CRM experience a plus!

... fulfillment. Requirements: * 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. * Strong computer skills (Microsoft Office, CRM experience a plus!

... the Branch Manager. The Inside Sales representative will work in a fast paced, high volume ... fulfillment. Essential Functions: * Answers customer inquiries via phone and walk in business ...

Operations Manager

Clinton, IL · On-site

$85K - $106K/yr

The Manager will monitor and evaluate workflow, assembly methods, as well as recommend and implement process improvements to improve output at the plant location. Meyer Utility Structures is a proud ...

The Manager will monitor and evaluate workflow, assembly methods, as well as recommend and implement process improvements to improve output at the plant location. Meyer Utility Structures is a proud ...

ESSENTIAL FUNCTIONS: 1. This position is a member of the Regional Management and Safety Teams and is expected to support and comply with company policies and to cultivate the MPW culture. 2. Position ...

Project Manager

Decatur, IL · On-site

$45 - $95/hr

Capital Projects Manager We are seeking an experienced Capital Projects Manager to oversee several Capital Expenditure (CAPEX) projects over the next 6-12 months. The primary focus will be on ...

Operations Manager

Decatur, IL · On-site

$80K - $90K/yr

The Operations Manager oversees our organizational processes and ensures daily tasks by the drivers and other members of the operations teams are met at their local branch. Their main duties include ...

Operations Manager

Decatur, IL · On-site

$80K - $90K/yr

The Operations Manager oversees our organizational processes and ensures daily tasks by the drivers and other members of the operations teams are met at their local branch. Their main duties include ...

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Fulfillment Manager information

See Decatur, IL salary details

$22.3K

$59.5K

$99.4K

How much do fulfillment manager jobs pay per year?

As of May 30, 2026, the average yearly pay for fulfillment manager in Decatur, IL is $59,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fulfillment Manager, and why are they important?

To thrive as a Fulfillment Manager, you need strong organizational, inventory management, and logistics skills, often supported by a degree in supply chain management or a related field. Experience with warehouse management systems (WMS), ERP software, and familiarity with shipping platforms is typically required. Excellent leadership, problem-solving, and communication skills help drive team performance and resolve operational issues efficiently. These competencies ensure accurate, timely order fulfillment and customer satisfaction while optimizing operational efficiency.

How does a Fulfillment Manager collaborate with other departments to ensure timely order processing and delivery?

A Fulfillment Manager works closely with departments such as inventory, sales, customer service, and shipping to coordinate and streamline the order fulfillment process. This collaboration involves daily communication to resolve stock discrepancies, prioritize urgent orders, and address customer concerns. Fulfillment Managers often attend cross-functional meetings to align on business goals, share insights on operational challenges, and implement process improvements. Effective teamwork is essential to minimize delays and maintain high customer satisfaction.

What does a Fulfillment Manager do?

A Fulfillment Manager oversees the process of receiving, processing, and shipping customer orders within a company. They are responsible for managing warehouse staff, coordinating logistics, ensuring timely delivery, and maintaining inventory accuracy. Fulfillment Managers also work to optimize processes, reduce costs, and improve customer satisfaction by ensuring orders are fulfilled correctly and efficiently. Their role often involves using technology and data analysis to streamline operations and resolve any issues that arise in the supply chain.

What is the difference between Fulfillment Manager vs Warehouse Supervisor?

AspectFulfillment ManagerWarehouse Supervisor
ResponsibilitiesOversees order processing, inventory management, and shipping logistics to ensure timely delivery.Manages daily warehouse operations, staff supervision, and safety protocols.
Required SkillsLogistics, inventory control, team leadership, problem-solving.Staff management, safety compliance, operational coordination.
Work EnvironmentDistribution centers, e-commerce fulfillment centers.

Both roles are vital in warehouse operations, with the Fulfillment Manager focusing on order accuracy and logistics, while the Warehouse Supervisor manages daily staff and safety. They often collaborate but have distinct responsibilities within the supply chain process.

What job categories do people searching Fulfillment Manager jobs in Decatur, IL look for? The top searched job categories for Fulfillment Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Fulfillment Manager jobs? Cities near Decatur, IL with the most Fulfillment Manager job openings:
Infographic showing various Fulfillment Manager job openings in Decatur, IL as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,508 per year, or $28.6 per hour.
Front End Lead (Illinois)

Front End Lead (Illinois)

Rural King Supply

Decatur, IL • On-site

Full-time

Medical, Retirement

Posted 3 days ago


Rural King rating

5.1

Company rating: 5.1 out of 10

Based on 339 frontline employees who took The Breakroom Quiz

575th of 712 rated retailers


Job description

About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process.
  • Ensure comprehensive training for new front end associates and oversee their development.
  • Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
  • Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
  • Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
  • Establish and maintain margin bins to optimize product visibility and organization.
  • Communicate professionally with all Rural King associates and customers.
  • Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
  • Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions.
  • Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
  • Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
  • Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
  • Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
  • Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
  • Complete daily paperwork process including the bank deposit and safe audits.
  • Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
  • Take initiative in ordering necessary store supplies for optimal front-end operations.
  • Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
  • Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
  • At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
  • Meticulous attention to detail and strong math skills for accurate cash handling.
  • Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
  • Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Excellent customer service skills.
  • Proficiency with Microsoft Office Suite or related software.
  • Working knowledge of Microsoft Office Suite.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.

Physical Requirements
  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $17.50 - $21.35 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.

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