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Frontline Technologies Group Jobs in Spring, TX (NOW HIRING)

Provide frontline technical support for employees and onsite users. * Assist users with ... technologies. * Long-term opportunity through contract-to-hire conversion. Addison Group is an ...

At Avis Budget Group, we're driven to be the best vehicle rental company in the world, together ... Coach and develop managers and frontline employees * Foster a culture of ownership, urgency, and ...

S. headquarters in Houston Investment and holding arm supporting energy, new technologies, and value creation through diverse subsidiaries Startup environment with global backing and an established U.

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Frontline Technologies Group information

See Spring, TX salary details

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How much do frontline technologies group jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for frontline technologies group in Spring, TX is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Frontline Technologies Group vs School District IT Technician?

AspectFrontline Technologies GroupSchool District IT Technician
CredentialsTypically requires IT certifications (e.g., CompTIA, Microsoft)Often requires similar IT certifications and sometimes a degree in IT or related field
Work EnvironmentCorporate or educational software support, remote or on-siteOn-site support within schools, handling hardware and network issues
Employer & IndustryTechnology solutions provider for education and enterprise sectorsPublic or private school districts
Common Search & ComparisonYesYes

While Frontline Technologies Group develops educational software and provides support services, School District IT Technicians focus on maintaining and troubleshooting hardware and networks within schools. Both roles require IT certifications and serve the education sector, but their daily tasks and work environments differ.

What job categories do people searching Frontline Technologies Group jobs in Spring, TX look for?

The top searched job categories for Frontline Technologies Group jobs in Spring, TX are:

Infographic showing various Frontline Technologies Group job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $33,566 per year, or $16.1 per hour.

Remote IT Support Technician (Microsoft 365)

Texas Technology Group

Houston, TX โ€ข Remote

$50K - $85K/yr

Full-time

Re-posted 2 days ago


Job description

Our clients run their businesses on Microsoft 365, and they need someone who can keep it running well.

We’re hiring a full-time remote support technician to own day-to-day M365 administration and frontline customer support — someone who knows the admin centers cold, communicates clearly with nontechnical users, and works our processes the same way every time.


About Texas Technology Group

TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they can focus on their work. Our clients count on us to be responsive, professional, and consistent — and that standard starts with the people on our support team.


About the role

Twelve months in, you’ll be the go-to person for everything Microsoft 365 across our client base: managing tenants, resolving user issues on the first touch, keeping documentation current, and helping clients get more value out of the tools they already pay for. You’ll work tickets end-to-end, follow our documented procedures and checklists closely, and communicate proactively so clients never wonder where things stand.


What you’ll do
• Administer client Microsoft 365 tenants — user and license management, Exchange Online, SharePoint, OneDrive, Teams, and security settings in Entra ID.

• Serve as the first point of contact for client support requests via phone, email, and remote tools, providing Tier 1/2 troubleshooting for M365, Windows 10/11, and common business applications.

• Use NinjaOne (our RMM platform) for endpoint monitoring, patching, and remote support.

• Manage support tickets from first contact through resolution, with clear documentation at every step and escalation when appropriate.

• Follow established procedures, runbooks, and checklists precisely — and flag gaps so we can improve them.

• Communicate with clients in plain, patient, professional language, keeping them informed until the issue is fully resolved.


What we’re looking for

Required:

• 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment.

• Hands-on experience administering Microsoft 365 — admin center, Exchange Online, and user/license management (not just using Office apps).

• Strong Windows 10/11 troubleshooting skills.

• Excellent written and verbal communication with non-technical users.

• A process-driven working style: you follow instructions and documented procedures carefully, document your work thoroughly, and ask questions rather than guess.

• Self-managed and dependable in a fully remote role, with reliable high-speed internet and a quiet workspace.

Nice to have:

• Microsoft certifications (MS-900, MS-102, MD-102) or CompTIA A+ / Network+.

• Experience with NinjaOne or another RMM platform (ConnectWise Automate, Datto, N-able).

• Experience with Intune / endpoint management and basic networking (DNS, DHCP, VPN, Wi-Fi).

• Prior MSP experience supporting multiple client environments.