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Frontline Resources Jobs in Reston, VA (NOW HIRING)

System One

HR Technology Support Analyst

Vienna, VA · Remote

This role is a Technology Support Analyst position responsible for providing frontline production support for HR systems and enterprise applications. The person acts as the first point of contact for ...

Nooks

Cybersecurity Support Specialist

Arlington, VA

As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during site buildouts: deploying workstations, running cable, and setting ...

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All JobsFrontline Resources JobsFrontline Resources Jobs in Reston, VA

Frontline Resources information

See Reston, VA salary details

$14

$27

$43

How much do frontline resources jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for frontline resources in Reston, VA is $27.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $29.76 per hour, depending on experience, location, and employer.

What is the difference between Frontline Resources vs Certified Nursing Assistant?

AspectFrontline ResourcesCertified Nursing Assistant
CredentialsVaries by position, often requires specific certifications or training programsMust have CNA certification and state-specific licensing
Work EnvironmentHealthcare facilities, hospitals, clinics, sometimes in community settingsLong-term care facilities, hospitals, nursing homes
Employer & Industry UsageStaffing agencies, healthcare providers, hospitalsHospitals, nursing homes, assisted living facilities

Frontline Resources often refers to staffing or support roles in healthcare, which may include various positions requiring different certifications. Certified Nursing Assistants are specifically trained and certified healthcare workers providing direct patient care. While both work in healthcare settings, CNAs have a defined certification, whereas Frontline Resources may encompass a broader range of support staff roles.

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For Frontline Resources jobs in Reston, VA, the most frequently searched job titles are:

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The top searched job categories for Frontline Resources jobs in Reston, VA are:

What cities near Reston, VA are hiring for Frontline Resources jobs?

Cities near Reston, VA with the most Frontline Resources job openings:

Frontline Resources jobs near you

HR Technology Support Analyst

System One

Vienna, VA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Job Title: HR Application/Production Support Analyst Location: Vienna, VA Pay rate: open to both W2 and established 1099 (no c2c) Work Model: hybrid is ideal (onsite 3 days), will consider remote Position type: Multiyear contract This is an Application Support/Production Support role for HR systems, centered on ticket triage, incident resolution, ServiceNow operations, Oracle HCM support, and maintaining system stability through repeatable support processes. This role requires 3-5 years of professional experience and hands on Oracle HCM support experience. This role is a Technology Support Analyst position responsible for providing frontline production support for HR systems and enterprise applications. The person acts as the first point of contact for incidents and service requests, performs ticket triage and issue resolution, monitors support queues, validates system changes, coordinates releases, maintains documentation, and identifies opportunities to improve support processes and reduce recurring issues. The position is focused on operational support and system stability rather than system implementation or development.

Responsibilities

  • Serve as the first point of contact for technology-related support requests and incidents
  • Manage intake of requests and perform initial triage, categorization and prioritization of tickets and ensure complete and accurate documentation
  • Monitor support queues and intake channels to ensure timely response
  • Resolve low-risk, standard, repeatable issues using established procedures and knowledge base articles
  • Coordinate routine system updates and maintain an up-to-date calendar of releases and maintenance activities
  • Perform basic system validations, data checks, and post-release verification activities
  • Identify recurring issues and recommend improvements to reduce manual effort and repeat incidents
  • Perform basic reporting on intake and progress metrics to identify trends and insights for improvement opportunities
  • Maintain and update reference materials and support documentation
Requirements
  • 3-5 years of hands-on operational support experience in a production support environment
  • Experience with Oracle HCM and/or Service Now is preferred
  • Familiarity with Incident and Request Management concepts
  • Basic understanding of ticketing systems (ie. ServiceNow, Azure DevOps, etc.)
  • Strong organizational and prioritization skills
  • Excellent communication and customer service skills
  • Ability to follow defined processes and work independently within established guidelines

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI- Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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