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Frontline Recovery Jobs in Chicago, IL (NOW HIRING)

Tjx

Engagement Coordinator

Downers Grove, IL · On-site

$16 - $16.50/hr

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

HomeGoods

Engagement Coordinator

Downers Grove, IL · On-site

$16 - $16.50/hr

... recovery, and organizational standards throughout the frontline Monitors all frontline equipment, communicating issues to management Executes and adheres to Company directives Maintains and upholds ...

TJX Companies

Engagement Coordinator

Downers Grove, IL · On-site

$16 - $16.50/hr

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

TJX Companies

Engagement Coordinator

Downers Grove, IL

$16 - $16.50/hr

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

TJX Companies

Engagement Coordinator

Downers Grove, IL · On-site

$16 - $16.50/hr

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

HomeGoods

Engagement Coordinator

Downers Grove, IL

$16 - $16.50/hr

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

TJX Companies

Retail Manager Front End

Batavia, IL · On-site

$15 - $15.50/hr

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

Sinai Chicago

PATIENT RELATIONS & EXPERIENCE

Chicago, IL · On-site

$16 - $20.50/hr

As a frontline caregiver, the Patient Relations Advocate serves as a liaison or bridge to address ... service recovery. Key Job Activities: * Uses the AIDET (Acknowledge, Introduce, Duration ...

Sinai Chicago

PATIENT RELATIONS & EXPERIENCE

Chicago, IL · On-site

$16 - $20.50/hr

As a frontline caregiver, the Patient Relations Advocate serves as a liaison or bridge to address ... service recovery. Key Job Activities: * Uses the AIDET (Acknowledge, Introduce, Duration ...

Sinai Chicago

PATIENT RELATIONS & EXPERIENCE

Chicago, IL

$16 - $20.50/hr

As a frontline caregiver, the Patient Relations Advocate serves as a liaison or bridge to address ... service recovery. Key Job Activities: * Uses the AIDET (Acknowledge, Introduce, Duration ...

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All JobsFrontline Recovery JobsFrontline Recovery Jobs in Chicago, IL

Frontline Recovery information

See Chicago, IL salary details

$12

$18

$26

How much do frontline recovery jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for frontline recovery in Chicago, IL is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is a frontline recovery?

A Frontline Recovery worker is a professional who assists individuals recovering from substance abuse, mental health crises, or other challenging life situations. They provide direct support, guidance, and resources to help clients rebuild their lives and reintegrate into society. These workers often collaborate with healthcare providers, social services, and community organizations to ensure clients receive comprehensive care. Their goal is to empower individuals to achieve long-term recovery and improve their overall well-being.

What are the key skills and qualifications needed to thrive as a frontline recovery specialist?

To thrive as a Frontline Recovery Specialist, you need strong problem-solving abilities, negotiation skills, and a foundational understanding of financial and debt management, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, debt collection software, and compliance protocols is typically required. Excellent communication, resilience, and empathy are crucial soft skills for engaging with clients and handling difficult conversations. These skills and qualities are essential for successfully recovering debts while maintaining positive client relationships and adhering to regulatory standards.

What are some common challenges faced by frontline recovery professionals, and how can they effectively manage them?

Frontline Recovery professionals often encounter emotionally charged situations, high workloads, and the need to balance empathy with assertiveness. They may work with individuals experiencing significant distress, which can be challenging and requires strong communication and conflict-resolution skills. Collaborating closely with multidisciplinary teams helps share insights and support, while regular training and self-care practices are essential to maintain resilience and prevent burnout. Staying informed about best practices and utilizing available resources can greatly improve job satisfaction and effectiveness.

What is the difference between Frontline Recovery vs Emergency Medical Technician (EMT)?

AspectFrontline RecoveryEmergency Medical Technician (EMT)
CertificationsVaries by role, often includes basic first aid and specialized recovery trainingRequires EMT certification and state licensure
Work EnvironmentRecovery sites, accident scenes, hospitals, and emergency settingsAmbulances, emergency scenes, hospitals
Employer & Industry UsageRecovery agencies, healthcare, emergency servicesAmbulance services, hospitals, emergency response teams

Frontline Recovery roles focus on assisting individuals during recovery processes, often involving non-emergency support and specialized recovery procedures. EMTs are trained emergency responders providing immediate medical care in urgent situations. While both roles operate in emergency settings, EMTs have specific medical certifications and focus on pre-hospital emergency care, whereas Frontline Recovery roles may emphasize post-incident support and recovery assistance.

What are popular job titles related to Frontline Recovery jobs in Chicago, IL?

For Frontline Recovery jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Frontline Recovery jobs in Chicago, IL look for?

The top searched job categories for Frontline Recovery jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Frontline Recovery jobs?

Cities near Chicago, IL with the most Frontline Recovery job openings:

Frontline Recovery jobs near you

Engagement Coordinator

Tjx

Downers Grove, IL • On-site

$16 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

27th of 39 rated national retailers

Job description

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career.

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed

  • Promotes a "Highly Satisfied" customer experience
  • Drives customer loyalty through programs and initiatives
  • Addresses customer concerns and issues promptly
  • Updates Associates on current customer experience feedback, goals, and company initiatives
  • Trains and mentors all Associates on Policies and Procedures
  • Provides recognition and constructive feedback on cashier performance
  • Maintains and monitors cash controls including change fund
  • Adheres to all labor laws and meal and break period policies
  • Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
  • Audits and approves paperwork
  • Maintains cleanliness, recovery, and organizational standards throughout the frontline
  • Monitors all frontline equipment, communicating issues to management
  • Executes and adheres to Company directives
  • Maintains and upholds merchandising standards within the queue-line
  • Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
  • Ensures proper and timely handling of damages and Mark out of Stock
  • Promotes a safe environment, reporting any type of safety hazard in the store
  • Other duties as assigned

Who We're Looking For: You.

  • High School graduate or equivalent degree preferred
  • Available to work flexible schedule including evenings and weekends
  • Able to work as a team member
  • Excellent interpersonal skills
  • Exceptional customer service skills
  • Able to lift heavy merchandise with/without reasonable accommodations
  • Able to train and provide direction to others
  • Able to run a register/handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

1534 Butterfield Road

Location:

USA HomeGoods Store 0425 Downers Grove ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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