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Frontline Associate Jobs in Phoenix, AZ (NOW HIRING)

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

Warehouse Sr Coord

Phoenix, AZ · On-site

$54K - $82K/yr

Provides daily work direction to frontline associates * Uses technical systems for reporting and analytics * Leads daily performance meetings * Conducts performance coaching, provides individual ...

Showing results 21-40

Frontline Associate information

See Phoenix, AZ salary details

$10

$19

$32

How much do frontline associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for frontline associate in Phoenix, AZ is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.
What are the most commonly searched types of Frontline jobs in Phoenix, AZ? The most popular types of Frontline jobs in Phoenix, AZ are:
What are popular job titles related to Frontline Associate jobs in Phoenix, AZ? For Frontline Associate jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Frontline Associate jobs in Phoenix, AZ look for? The top searched job categories for Frontline Associate jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Frontline Associate jobs? Cities near Phoenix, AZ with the most Frontline Associate job openings:
Infographic showing various Frontline Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,034 per year, or $19.7 per hour.

US LBM Market Safety Manager

US LBM Service Co

Phoenix, AZ

Full-time

Posted 21 days ago


US LBM rating

7.3

Company rating: 7.3 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

5th of 13 rated diy builders merchants


Job description

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 13,000 employees located throughout the country. Since our founding in 2009, we have acquired over 100 companies and have expanded to more than 450 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

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A Brief Overview
The US LBM Market Safety Manager's primary objective is to protect and enhance the safety of our associates within the market through prevention, fostering a culture of caring where safety, health and environment are ingrained as a core value in support of operations and overall company success. This position works closely with market operational leadership as well as the onsite Divisional Safety leads to ensures compliance across all safety, health, and environmental aspects of the market in every location. This role sets the local safety, health, and environmental strategies for overall success in alignment with corporate policy and common practices. This role will develop and manage a team to leverage new and/or existing relationships and networks within the market to implement safety initiatives/programs and overall reduce frequency and severity of incidents
What you will do
  • Lead the divisional/location safety leaders within the market.
  • Ensures the rollout and completion of safety training for employees on policies, regulations, and procedures.
  • Advise the company’s operations team on safety issues and compliance.
  • Analyze incident reports, metrics, and injury case studies to institute changes that lead to a safer environment.
  • Preforms and manages market safety audit and observation programs and develop corrective actions with local leadership.
  • With location leaders, review injury/incidents to identify trends and mitigate future occurrences.
  • Develop and communicate safety goals and performance results to market operational leadership and local management.
  • Lead location leadership through OSHA engagements and ensure responses/corrective action are executed within provided timelines.
  • Provide in person accident investigations for all loss time events and ensure all incidents and near misses are appropriately investigated in efforts to meet or exceed industry average DART scores.
  • Execute proactive injury reduction initiatives leveraging 3rd party resources.
  • Monitor and track location safety committee progress and goals to ensure they are aligned and impactful.
  • Manage and distribute market location 300 Logs.
  • Work closely with Risk Management in the investigation of incidents.

Required For All Jobs
  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Adhere to Company’s commitment to workplace safety.
  • Participate in and complete assigned trainings.

Experience Qualifications
  • 3+ years in a management position responsible for leading others.
  • 3+ years of experience in a safety, environmental or health role with progressive responsibility.
  • Prior experience applying environmental, health, and/or safety in the building materials industry a plus.
  • Prior OSHA Compliance experience required.

Skills and Abilities
  • Strong working knowledge of ISO 14001, OHSAS 18001, and LEAN concepts.
  • Knowledge of OSHA, EPA, and DOT regulations.
  • Must be capable of working in a fast-paced environment with minimal direct supervision and have strong demonstrated leadership, interpersonal, and self-initiative skills.
  • Demonstrated ability to drive sustainable organizational change.
  • Demonstrated ability to build strong cross-functional teams capable of delivering desired results.
  • Demonstrated ability to communicate effectively and influence across a diverse range of people from Corporate /Division leadership to a frontline associate.
  • Demonstrated ability to think both strategically and tactically and quickly transition between the two.
  • Good technical understanding of Safety, Health, and Environmental issues and their relationship to production/engineering and job functions as it relates to building in prevention.
  • Strong demonstrated verbal / written communications, analytical and problem-solving skills.
  • Must be detailed and results oriented.
  • Ability to communicate complex regulatory and technical issues in lay terms.
  • Ability to achieve results through dotted line reporting situation.
  • Must be able to wear all appropriate personal protective equipment including hard hat, vests, gloves, footwear, and infrequent use of masks.

Licenses and Certifications
  • Certified Safety Professional (CSP) Professional certifications in Safety, Health, and Environmental related fields are considered beneficial and may include CIH, NEBOSH, CSP, CEM, etc.

Travel Requirements
  • 40% travel for operation audits and inspections, and for company functions as needed

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US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.


What US LBM employees say

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US LBM Holdings logo

About US LBM Holdings

Sourced by ZipRecruiter

US LBM Holdings, based in Atlanta, GA, US, operates within the building materials industry. The company's primary services center around the supply of construction and building materials to a multitude of markets within the United States. US LBM Holdings was founded with a focus on providing local leadership with the products they need to succeed. The company prides itself in being leaders in the industry and believes that by taking innovative approaches, they can support the businesses and people who build America. Their mission is to be the leading supplier of building products, manufactured components, and services to the professional market for new home construction and repair and remodeling across the United States.

Industry

Building materials and garden equipment dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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