Area Manager
Akron, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Area Manager
Akron, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
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Area Manager
Cleveland, OH · On-site
$70K/yr
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Quick apply
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Area Manager
Cleveland, OH · On-site
$70K/yr
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Area Manager
Cleveland, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Quick apply
Area Manager
Cleveland, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Area Manager
Cleveland, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Area Manager
Cleveland, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Area Manager
Akron, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Quick apply
Area Manager
Akron, OH · On-site
Lead, coach, and develop frontline associates and supervisors to drive performance and retention * Ensure compliance with safety standards through audits, training, and accountability * Manage ...
Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...
Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...
Retail Customer Service Supervisor Full Time
$14.50 - $15/hr
Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.
Retail Customer Service Supervisor Full Time
$14.50 - $15/hr
Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.
Retail Customer Service Supervisor Full Time
Warrensville Heights, OH · On-site
$14.50 - $15/hr
Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.
Retail Customer Service Supervisor Full Time
Warrensville Heights, OH · On-site
$14.50 - $15/hr
Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.
Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.
Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.
EHS Specialist
Twinsburg, OH · On-site
Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...
EHS Specialist
Twinsburg, OH · On-site
Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...
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SWTHZ Sales Associate - All Locations
Cleveland, OH · On-site
$15/hr
Position Overview The Sales Associate is a critical frontline role responsible for driving memberships, delivering exceptional guest experiences, and building long-term member relationships.
Quick apply
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SWTHZ Sales Associate - All Locations
Cleveland, OH · On-site
$15/hr
Position Overview The Sales Associate is a critical frontline role responsible for driving memberships, delivering exceptional guest experiences, and building long-term member relationships.
Be Seen First
SWTHZ Sales Associate - All Locations
Cleveland, OH · On-site
$15/hr
Position Overview The Sales Associate is a critical frontline role responsible for driving memberships, delivering exceptional guest experiences, and building long-term member relationships.
Quick apply
Be Seen First
SWTHZ Sales Associate - All Locations
Cleveland, OH · On-site
$15/hr
Position Overview The Sales Associate is a critical frontline role responsible for driving memberships, delivering exceptional guest experiences, and building long-term member relationships.
Development Associate
Cleveland, OH · On-site
$49K - $62K/yr
This position involves regular travel and extensive frontline fundraising activity. As a generalist, the development associate is comfortable representing multiple schools/units and discussing ...
Development Associate
Cleveland, OH · On-site
$49K - $62K/yr
This position involves regular travel and extensive frontline fundraising activity. As a generalist, the development associate is comfortable representing multiple schools/units and discussing ...
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Wadsworth, OH · On-site
$14.25 - $16.50/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Wadsworth, OH · On-site
$14.25 - $16.50/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Stow, OH · On-site
$13.75 - $15.75/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Stow, OH · On-site
$13.75 - $15.75/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Medina, OH · On-site
$13.25 - $15.25/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Medina, OH · On-site
$13.25 - $15.25/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Akron, OH · On-site
$14.25 - $16.50/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Akron, OH · On-site
$14.25 - $16.50/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Akron, OH · On-site
$14.25 - $16.50/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Akron, OH · On-site
$14.25 - $16.50/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Canton, OH · On-site
$14 - $16/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Retail Sales Associate - Full Time
Canton, OH · On-site
$14 - $16/hr
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!
Frontline Associate information
See Akron, OH salary details
$10.35 - $12.29
7% of jobs
$14.21 is the 25th percentile. Wages below this are outliers.
$12.29 - $14.24
18% of jobs
$14.24 - $16.18
18% of jobs
The median wage is $16.67 / hr.
$16.18 - $18.13
27% of jobs
$18.95 is the 75th percentile. Wages above this are outliers.
$18.13 - $20.07
11% of jobs
$20.07 - $22.01
3% of jobs
$22.01 - $23.96
2% of jobs
$23.96 - $25.90
2% of jobs
$25.90 - $27.85
5% of jobs
$27.85 - $29.79
3% of jobs
$29.79 - $31.74
3% of jobs
$10
$19
$31
How much do frontline associate jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for frontline associate in Akron, OH is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.76 per hour, depending on experience, location, and employer.
What is a frontline associate?
Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.
What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?
To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.
What are some common challenges faced by frontline associates, and how can they be effectively managed?
Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.
What is the difference between Frontline Associate vs Cashier?
| Aspect | Frontline Associate | Cashier |
|---|---|---|
| Responsibilities | Customer service, assisting with product inquiries, stocking shelves | Processing transactions, handling payments, issuing receipts |
| Required Skills | Communication, customer service, basic product knowledge | Math skills, attention to detail, customer interaction |
| Work Environment | Retail stores, supermarkets, convenience stores | Checkout counters, retail stores, supermarkets |
| Certifications | None typically required | None typically required |
While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.
What are popular job titles related to Frontline Associate jobs in Akron, OH?
For Frontline Associate jobs in Akron, OH, the most frequently searched job titles are:
What job categories do people searching Frontline Associate jobs in Akron, OH look for?
The top searched job categories for Frontline Associate jobs in Akron, OH are:
What cities near Akron, OH are hiring for Frontline Associate jobs?
Cities near Akron, OH with the most Frontline Associate job openings:
Job description
Company Overview
Established in 1952, Marsden Services offers comprehensive facility services to clients nationwide. We provide clients with high-quality and professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful with our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a Company that will support your growth.
Position Summary
The Area Manager is responsible for the day-to-day operational management of assigned accounts in the Northeastern Ohio market. The Area Manager supervises and coordinates activities of associates including cleaning, safety, and maintaining the contracted scope of work.
In addition to operational leadership, this role will support regional growth initiatives by identifying new business opportunities, strengthening client relationships, and contributing to new revenue generation.
Through strong communication and company support, the Area Manager will focus on five key areas:
Key Responsibilities
Skills and Qualifications
Experience Required
Work Environment & Travel
Business Conduct
EEO Statement
Marsden provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any protected characteristic under federal, state, or local law.
Established in 1952, Marsden Services offers comprehensive facility services to clients nationwide. We provide clients with high-quality and professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful with our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a Company that will support your growth.
Position Summary
The Area Manager is responsible for the day-to-day operational management of assigned accounts in the Northeastern Ohio market. The Area Manager supervises and coordinates activities of associates including cleaning, safety, and maintaining the contracted scope of work.
In addition to operational leadership, this role will support regional growth initiatives by identifying new business opportunities, strengthening client relationships, and contributing to new revenue generation.
Through strong communication and company support, the Area Manager will focus on five key areas:
- Leadership - Demonstrate leadership and retain the right people to support the growth of our accounts
- Employee Engagement - Engage directly with our workforce to create a great employee experience
- Customer Engagement - Create "Raving Fans" through strong client relationships
- Growth - Identify opportunities to expand services, improve delivery, and support new business development
- Safety - Proactively lead safety initiatives to ensure a safe work environment
Key Responsibilities
- Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are consistently met
- Serve as the primary client contact, maintaining strong relationships and proactively resolving issues
- Lead, coach, and develop frontline associates and supervisors to drive performance and retention
- Ensure compliance with safety standards through audits, training, and accountability
- Manage staffing, scheduling, timekeeping, and payroll processes
- Monitor service delivery, inspect work quality, and implement process improvements to drive efficiency and customer satisfaction
Skills and Qualifications
- Strong coaching mindset with ability to lead and develop teams
- Ability to clearly communicate expectations and drive accountability
- Proven ability to build authentic relationships with clients and employees
- Strong customer-first mentality with a focus on service excellence
- Sound decision-making and problem-solving skills
- High level of integrity and alignment with company values
- Strong organizational, communication, and interpersonal skills
- Self-motivated with a growth-oriented and entrepreneurial mindset
Experience Required
- Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred
- Prior experience in janitorial, facility services, or a related service industry strongly preferred
- Experience with client-facing responsibilities and/or business development is a plus
- Previous budgeting and/or P&L responsibility preferred
- Valid driver's license with proof of insurance required
- High school diploma or GED required
Work Environment & Travel
- Regular travel within the Northeastern Ohio regional market
- Frequent driving between accounts, client meetings, and walkthroughs
Business Conduct
- Commits to behave in compliance with the Company's values and Code of Conduct
- Promotes a culture of safety and leads by example
- Ensures compliance with operating standards
- Treats co-workers with respect and professionalism
- Champions continuous improvement
EEO Statement
Marsden provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any protected characteristic under federal, state, or local law.
About Marsden Building Maintenance
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
10,000+ Employees
Headquarters location
Saint Paul, MN, US
Year founded
1952