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Front Store Greeter Jobs (NOW HIRING)

A FOH Team Member is responsible for selling, creating, preparing and serving all beverages ... greeting, directions to store location, and receiving and filling customer orders. * Answers ...

Customer Service Representative

Ronan, MT · On-site

$14 - $19/hr

...  Greet customers warmly and go the extra mile.  Process orders, requests, refunds or ... and front store sales dealing with parts requests.  In some locations, plant inventory ...

Sales Greeter

Fremont, CA · On-site

$20 - $22/hr

... front-of-house experience ... Answer basic dealership questions, including department locations, store hours, and general process ...

Jiffy Lube Cashiers are our front-line workers and the face of Jiffy Lube responding to customer ... In addition to customer service duties, perform store data entry of merchandise, inventory ...

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How much do front store greeter jobs pay per hour?

As of May 28, 2026, the average hourly pay for front store greeter in the United States is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Store Greeter, and why are they important?

To excel as a Front Store Greeter, you need strong interpersonal skills, basic customer service experience, and often a high school diploma or equivalent. Familiarity with point-of-sale systems and store security protocols is helpful, though on-the-job training is common. Exceptional communication, a welcoming demeanor, and the ability to remain attentive under pressure distinguish top performers. These qualities ensure a positive first impression for customers, enhance store security, and contribute to a smooth shopping experience.

What are some common challenges faced by Front Store Greeters, and how can they be managed effectively?

Front Store Greeters often encounter challenges such as managing high customer traffic during peak hours, addressing a wide variety of customer inquiries, and maintaining a welcoming demeanor even in stressful situations. Effective communication skills and patience are essential for resolving customer concerns efficiently. Building familiarity with store layout and policies can help greeters provide accurate information and assistance, while teamwork with other staff ensures a smooth customer experience.

What are Front Store Greeters?

Front Store Greeters are employees stationed at the entrance of retail stores to welcome customers, provide information, and assist with directions or inquiries. They help create a friendly and inviting atmosphere, sometimes checking receipts or monitoring for loss prevention. Greeters may also distribute flyers, answer questions about store layout or promotions, and offer general customer service to enhance the shopping experience.

What is the difference between Front Store Greeter vs Customer Service Associate?

AspectFront Store GreeterCustomer Service Associate
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may require additional training
Work EnvironmentRetail stores, malls, or reception areasRetail, hospitality, or service settings
Employer & Industry UsagePrimarily retail and customer-facing businessesRetail, hospitality, and service industries
Primary RoleGreeting customers, providing directions, creating a welcoming atmosphereAssisting customers, processing transactions, resolving issues

While both roles involve direct customer interaction, a Front Store Greeter mainly focuses on welcoming and guiding customers, whereas a Customer Service Associate handles a broader range of customer needs, including transactions and problem resolution.

More about Front Store Greeter jobs
What states have the most Front Store Greeter jobs? States with the most job openings for Front Store Greeter jobs include:
FOH Team Member

Other

Posted 9 days ago


Job description

Job Summary:
A FOH Team Member is responsible for selling, creating, preparing and serving all beverages, pastries and other food items with friendly, individualized attention towards each customer. The barista fulfills any other duties management assigns and represents The Cafe at Thistle Farms in a professional manner.

Supervisory Responsibilities:

  • None.

Duties/Responsibilities:

Product

  • Ensures that all customers are educated on our products and services.
  • Maintains the highest quality, consistent product standards.
  • Follows all company drink recipes and procedures.
  • Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
  • Begins to educate themselves on the various types of coffee, tea products, blends and roasts.

Service

  • Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
  • Ensures "flow" of the restaurant
  • Verbally receives and calls back customer orders in a friendly manner.
  • Reports all customer complaints to manager on duty.
  • Responds proactively to prevent customer service situations.
  • Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.
  • Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
  • Answers customer questions regarding coffee/tea blends, preparation, and product freshness.
  • Sells and serves baked goods, specials, lunch, and breakfast items to customers.
  • Maintains efficient, friendly service.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as nitro coffee, hot tea, specialty coffee drinks, espresso, and cappuccino.
  • Runs food and beverages to customers as prepared
  • Clear, sanitize, and properly set tables

Environment

  • Restocks inventory when necessary.
  • Routinely cleans front-of-house.
  • Assists in the distribution of weekly shipments.
  • Reports potential safety hazards to the manager on duty.
  • Reports all employee accidents to the manager on duty.
  • Informs the manager on duty of any operational inconsistencies.
  • Follows opening, closing, and cleaning duties assigned by manager
  • Performs other duties as assigned by Cafe Management Team and Director

Required Skills/Qualifications:

  • Positive company morale and professional attitude.
  • Excellent verbal and written skills.
  • Well-organized, multi-tasking and detail-oriented.
  • Must be able to stand, walk, talk and hear.
  • Regularly required to handle food and hot beverages.
  • Must possess good communication and interpersonal skills
  • Basic accounting skills (counting back change)
  • Patience and appreciation of working with women survivors in a trauma-informed work environment
  • Passion for a commitment to Thistle Farms mission, purpose, and values

Physical Requirements:

  • Typical work week- 30+ hours/week
  • Position requires prolonged standing, bending, stooping, twisting, lifting 25 lbs or more, and repetitive hand/wrist motion
  • Work with hot, cold and hazardous equipment
  • May work special events, as needed.