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Front Office Medical Assistant Jobs in Decatur, GA

DeKalb Community Service

Front Office Assistant

Decatur, GA · On-site

$15.50 - $20.25/hr

The Front Office Assistant serves as the first level of contact for the client experience ensuring ... Minimum of two years of front desk experience in a medical office or hospital setting * Previous ...

Summit Dental

Front Office Assistant

Snellville, GA · On-site

$13.50 - $18/hr

Brookwood Dentistry Front Office Assistant/Insurance Coordinator Brookwood Dentistry is looking for a part-time Front Office Assistant/Insurance Coordinator to join our dedicated team of ...

Brookwood Dentistry

Front Office Assistant

Snellville, GA · On-site

$13.50 - $18/hr

Overview Brookwood Dentistry is looking for a part-time Front Office Assistant/Insurance Coordinator to join our dedicated team of professionals! We take pride in providing exceptional dental care in ...

Hamilton Dermatology

Be Seen First

Medical Front Office Receptionist

Alpharetta, GA · On-site

$19 - $22/hr

Medical Front Office Receptionist Location: Hamilton Dermatology - Alpharetta, Georgia Employment ... Manage incoming faxes, mail, and other correspondence. * Assist patients with forms and general ...

Brookwood Dentistry

Front Office Assistant

Snellville, GA · On-site

$13.50 - $18/hr

Overview Brookwood Dentistry is looking for a part-time Front Office Assistant/Insurance Coordinator to join our dedicated team of professionals! We take pride in providing exceptional dental care in ...

Brookwood Dentistry

Front Office Assistant

Snellville, GA

$13.50 - $18/hr

Overview Brookwood Dentistry is looking for a part-time Front Office Assistant/Insurance Coordinator to join our dedicated team of professionals! We take pride in providing exceptional dental care in ...

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All JobsFront Office Medical JobsFront Office Medical Assistant JobsFront Office Medical Assistant Jobs in Decatur, GA

Front Office Medical Assistant information

See Decatur, GA salary details

$12

$19

$31

How much do front office medical assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front office medical assistant in Decatur, GA is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.23 per hour, depending on experience, location, and employer.

Can a front office medical assistant be a receptionist?

A front office medical assistant often performs receptionist duties such as greeting patients, scheduling appointments, and managing patient records. These roles overlap, and many medical assistants are trained to handle front desk responsibilities as part of their job. Certification or training in medical assisting can enhance their ability to perform both clinical and administrative tasks efficiently.

What is the role of a front office medical assistant at the front desk?

A front office medical assistant at the front desk is responsible for greeting patients, scheduling appointments, verifying insurance information, and managing patient records. They also handle phone calls, check patients in and out, and ensure smooth office operations using electronic health record (EHR) systems.

What is a front office medical assistant?

A front office medical assistant has many administrative duties at a hospital or private practice. As a front office medical assistant, it’s your job to greet patients when they arrive, provide them with the necessary forms to fill out before their appointments, verify patients’ insurance information, and help schedule appointments. You also do filing and other clerical work in the office. Qualifications for this career include a high school diploma, experience in medical administration or as a medical receptionist, and specific skills, including familiarity with medical coding and attention to detail.

What are some common challenges front office medical assistants face when managing patient flow, and how can they be addressed?

Front Office Medical Assistants often juggle multiple responsibilities, such as checking in patients, verifying insurance, and managing appointment schedules. A common challenge is handling a high volume of patients while maintaining accuracy and a welcoming atmosphere. To address this, strong organizational skills, familiarity with practice management software, and clear communication with clinical staff are essential. Proactively confirming appointments and streamlining paperwork can also help ensure a smoother workflow and minimize wait times.

What are the key skills and qualifications needed to thrive as a front office medical assistant?

To thrive as a Front Office Medical Assistant, you need strong organizational skills, knowledge of medical terminology, and a high school diploma or relevant certification such as CMAA (Certified Medical Administrative Assistant). Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to multitask make someone stand out in this position. These skills and qualities ensure efficient office operations, positive patient interactions, and accurate medical documentation, which are vital for a well-functioning healthcare environment.

What is the difference between Front Office Medical Assistant vs Medical Receptionist?

AspectFront Office Medical AssistantMedical Receptionist
CertificationsMay have CMA or RMA certificationTypically no certification required
Work EnvironmentClinics, outpatient facilities, hospitalsDoctor's offices, clinics, healthcare facilities
Job DutiesScheduling, patient check-in, basic clinical tasks, record managementScheduling, patient check-in, answering phones, administrative tasks
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, healthcare practices

While both roles involve patient interaction and administrative tasks, Front Office Medical Assistants often have clinical responsibilities and may hold certifications like CMA or RMA. Medical Receptionists primarily focus on administrative duties such as scheduling and answering phones. The roles are similar but differ in clinical involvement and certification requirements.

More about Front Office Medical Assistant jobs
What cities near Decatur, GA are hiring for Front Office Medical Assistant jobs? Cities near Decatur, GA with the most Front Office Medical Assistant job openings:
Front Office Medical Assistant jobs near you
Infographic showing various Front Office Medical Assistant job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,117 per year, or $19.3 per hour.

Front Office Assistant

DeKalb Community Service Board

Decatur, GA • On-site

$15.50 - $20.25/hr

Other

Posted 24 days ago

Job description

About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant at our Winn Way Office 445 Winn Way Decatur, GA 30030. The Front Office Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery.
HOURS:
Mon- Fri 8:00am- 5:00pm
Under general supervision, the Front Office Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to:
DUTIES AND RESPONSIBILITIES:
  • Greeting clients and guests upon arrival
  • Facilitating the process of admitting clients to the facility
  • Insurance Verification
  • Scheduling
  • Appointment Reconciliation
  • Verifies Authorizations and Treatment Plans
  • Bed Management and Census Verification
  • Answering multi-line phones and responding to requests immediately
  • Protecting patients' rights through strong adherence of HIPPA regulations
  • Excellence in communication skills, both verbal and written

MNIMUM REQUIREMENTS:
  • High School Diploma or equivalent
  • Professional front office etiquette
  • Pleasant demeanor
  • Ability to multi-task
  • Excellent communication Skills
  • Organization skills
  • Data entry skills
  • Minimum of two years of front desk experience in a medical office or hospital setting
  • Previous experience with Electronic Medical Records
  • Proficiency in computer program applications and basic office equipment
  • Strong data entry skills with the ability to type a minimum of 45 wpm

PREFERRED QUALIFICATIONS:
  • Prior experience working in a mental health environment
  • Completion of a Medical Administrative Assistant program
  • Experience with AVATAR electronic medical record software

Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so.This employer participates in E-Verify.
For more information visit www.claratel.org/careers
Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.

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