ZipRecruiter

Log In

1

Front Office Manager Jobs in Pendleton, OR (NOW HIRING)

H&R Block

Multi-Office Leader

Hermiston, OR · On-site

Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own office and workforce readiness ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR · On-site

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR · On-site

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

Hilton Worldwide Holdings

Front Desk Agent

Pendleton, OR · On-site

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR

$17 - $19/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front ... Proficiency in Windows operating systems and office software. * Ability to work well with others ...

next page

Showing results 1-20

All JobsFront Office JobsFront Office Manager JobsFront Office Manager Jobs in Pendleton, OR

Front Office Manager information

See Pendleton, OR salary details

$12

$24

$37

How much do front office manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front office manager in Pendleton, OR is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.03 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What cities near Pendleton, OR are hiring for Front Office Manager jobs?

Cities near Pendleton, OR with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Pendleton, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,075 per year, or $24.1 per hour.

Hotel Front Office Manager

Hampton Inn Pendleton

Pendleton, OR

$20/hr

Full-time

Re-posted 24 days ago

Job description

Job Summary:
We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $20.00

Key Responsibilities:

  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

Apply