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Front Office Associate Jobs in Calgary, AB (NOW HIRING)

Aerotek

Customer Support Associate

Calgary, AB · On-site

We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ... Ensuring front office customer service (telephone and reception desk). * Completing internal ...

Ultimate Renovations

Sales Associate

Calgary, AB · On-site

This is a client-facing sales support role with responsibility for the overall front-office experience. You will often be one of the first people a prospective or existing client interacts with at ...

Ultimate Renovations

Sales Associate

Calgary, AB · On-site

This is a client-facing sales support role with responsibility for the overall front-office experience. You will often be one of the first people a prospective or existing client interacts with at ...

Essilor

Associate Optometrist

Airdrie, AB

Orientation * Front desk procedures * Pre-testing * Telephone skills * Contact Lens Training ... Takes ownership for ensuring that the doctor's office supplies and company approved forms are ...

Essilor

Associate Optometrist

Calgary, AB

Orientation * Front desk procedures * Pre-testing * Telephone skills * Contact Lens Training ... Takes ownership for ensuring that the doctor's office supplies and company approved forms are ...

All JobsFront Office Associate JobsFront Office Associate Jobs in Calgary, AB

Front Office Associate information

See Calgary, AB salary details

$9

$16

$25

How much do front office associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for front office associate in Calgary, AB is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.03 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Calgary, AB?

The most popular types of Front Office jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Front Office Associate jobs?

Cities near Calgary, AB with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $33,546 per year, or $16.1 per hour.

Retail Operations Supervisor

Calgary, AB • On-site

Staples Canada ULC
See more jobs at Staples Canada ULCexternal

Full-time

Medical, Dental, Vision

Re-posted 27 days ago

Job description

Some of what you will do


As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

  • Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
  • Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
  • Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
  • Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
  • Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
  • Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

  • 3+ years of prior customer service experience in retail is required.
  • 1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
  • Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
  • Strength and keen eye for visual merchandising.

Some of what you will get

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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