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Front Office Associate Jobs in Allen, TX (NOW HIRING)

Provide leadership, coaching, and support to front desk associates, supervisors, and guest service ... Previous hotel front office experience required; front office supervisory or management experience ...

Front Office Agents

Dallas, TX · On-site

$16.25 - $19.75/hr

Associate degree or certification in hospitality management or a related field. * Experience with ... front office operations. Together, these skills empower you to contribute positively to the guest ...

Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. Champion exceptional guest experiences by anticipating needs, resolving ...

Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.* Champion exceptional guest experiences by anticipating needs, resolving ...

Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. Champion exceptional guest experiences by anticipating needs, resolving ...

Front Office Agents

Dallas, TX · On-site

$16 - $19.75/hr

Associate degree or certification in hospitality management or a related field. * Experience with ... front office operations. Together, these skills empower you to contribute positively to the guest ...

Our associates are also eligible to take advantage of everything from health and wellness packages ... Monitor and maintain the front office systems and equipment to ensure their optimum performance.

Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026 , Miracle ...

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Join Our Team as a Front Office Coordinator! Are you someone who genuinely enjoys helping people ... Because a significant portion of the applicants, associates and new hires we serve primarily ...

Front Office Agent - Night Auditor

Dallas, TX · On-site

$16 - $19.75/hr

Associate degree or higher in Hospitality Management, Business, or related field. * Experience with ... The Front Office Agent - Night Auditor utilizes strong communication skills daily to interact ...

The front desk supervisor will act as a role model, sharing expertise and knowledge while ... associates. Responsibilities * Ensures Outstanding customer care. * Maintains a friendly ...

Showing results 21-40

Front Office Associate information

See Allen, TX salary details

$9

$15

$21

How much do front office associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front office associate in Allen, TX is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.21 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.

What are the most commonly searched types of Front Office jobs in Allen, TX?

The most popular types of Front Office jobs in Allen, TX are:

What cities near Allen, TX are hiring for Front Office Associate jobs?

Cities near Allen, TX with the most Front Office Associate job openings:

Infographic showing various Front Office Associate job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $32,948 per year, or $15.8 per hour.

Assistant Front Office Manager

Marriott Dallas Las Colinas

Irving, TX • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Marriott Dallas Las Colinas is seeking an experienced and service-driven Assistant Front Office Manager to support the leadership of our Front Office and Rooms Operations team. This role assists with the daily operation of the front desk, guest services, room inventory, service recovery, associate development, and overall guest satisfaction.
The ideal candidate is a polished hospitality professional who can balance operational execution with team leadership, guest engagement, and Marriott brand standards. This position requires strong judgment, clear communication, and the ability to lead confidently in a fast-paced hotel environment.
Key Responsibilities:
  • Assist the Front Office Manager with daily front office operations, including arrivals, departures, guest requests, billing concerns, room assignments, and service recovery.
  • Provide leadership, coaching, and support to front desk associates, supervisors, and guest service team members.
  • Serve as a manager on duty when assigned, responding to guest concerns, operational issues, safety matters, and service opportunities.
  • Monitor guest satisfaction, GSS/Guest Voice feedback, Marriott Bonvoy recognition, and Intent to Recommend performance.
  • Resolve guest complaints professionally and creatively while protecting the guest experience and the hotel’s business interests.
  • Support room inventory management, upgrade strategy, oversell situations, group arrivals, VIP arrivals, and special requests.
  • Partner with Housekeeping, Engineering, Sales, Accounting, Loss Prevention, Food & Beverage, and other departments to ensure smooth hotel operations.
  • Assist with training, onboarding, performance coaching, scheduling support, and associate engagement within the Front Office department.
  • Ensure compliance with Marriott brand standards, hotel policies, cash handling procedures, credit card policies, privacy standards, and safety requirements.
  • Review shift activity, pass-on communication, operational reports, guest incidents, and follow-up items to ensure accountability and consistency.
  • Support service recovery initiatives and help identify trends that impact guest satisfaction and front office performance.
  • Maintain a professional leadership presence in the lobby and serve as a visible resource for both guests and associates.
Qualifications:
  • Previous hotel front office experience required; front office supervisory or management experience strongly preferred.
  • Marriott experience and knowledge of Marriott systems preferred.
  • Strong leadership, communication, service recovery, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining professionalism and composure.
  • Strong understanding of guest service standards, room operations, and hotel financial controls.
  • Ability to coach, motivate, and hold team members accountable.
  • Flexible schedule required, including evenings, weekends, holidays, and manager-on-duty shifts.
  • Professional appearance and demeanor required.
  • Ability to stand for extended periods and assist with front office operations as needed.
Ideal Candidate:
The successful candidate will be a hands-on leader who understands both the guest-facing and operational sides of the Front Office. They should be comfortable making decisions, supporting associates, resolving guest concerns, and driving service excellence. This role is ideal for someone ready to grow into a Front Office Manager or broader Rooms Operations leadership position.
Benefits:
Competitive pay, Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability, Vision, 401(k) with company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts.
EOE
Benefits:
  • 401(k)
  • 403(b)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Work Location: In person