Front End Technical Support Jobs (NOW HIRING)

You will lead the development and evolution of our frontend platform, driving both team execution and the broader technical direction of the UI across the product. This role combines hands-on engineering with team leadership and org-wide influence.

You'll be responsible for delivering high-quality, performant, and accessible user experiences at scale, while partnering with UI leadership to define and execute initiatives spanning design systems, application performance, and frontend architecture. You care deeply about UI quality and craftsmanship, holding a high bar for usability, performance, and visual polish, and bring strong opinions on what makes a great user experience.

What You'll Work On:

• Leading a team of frontend engineers, owning delivery, execution quality, and technical direction
• Owning complex frontend systems and features end-to-end, from design through long-term production health
• Driving org-wide initiatives across design systems, application performance, and frontend technical standards
• Defining and evolving frontend architecture to support scalability, reliability, and rapid product iteration
• Establishing and enforcing high standards for code quality, testing, and maintainability
• Identifying and resolving systemic performance and reliability issues in production
• Building and scaling interactive, data-heavy applications and AI-driven workflows
• Partnering with design, backend, and AI/ML teams to shape product direction and user experience
• Guiding long-term UI technical strategy and key architectural decisions across teams
• Operate as a technical leader for frontend across the team and contribute at the org level
• Own outcomes, not just implementation, including system health, performance, and developer productivity
• Drive large, ambiguous initiatives with cross-team dependencies and no predefined solutions
• Set direction for frontend architecture and influence decisions beyond your immediate team
• Build and maintain scalable systems that other engineers and teams depend on
• Raise the bar for engineering quality, performance, and accessibility across the organization
• Mentor and develop engineers, including setting standards and holding the team accountable
• Proactively identify gaps in the frontend platform and lead efforts to address them

Must-have:

• Expertise in React and TypeScript, including architectural decision‑making at scale
• Proven experience leading frontend teams or acting as a technical lead on complex systems
• Track record of owning and delivering large‑scale, production‑critical frontend systems
• Experience driving cross‑team or org‑level initiatives (e.g., design systems, platform work, performance improvements)
• Strong understanding of frontend architecture, performance tradeoffs, and scalability challenges
• Experience integrating complex systems via GraphQL and/or REST APIs
• Demonstrated ownership of codebase health, system reliability, and engineering standards
• Ability to operate independently and drive clarity in ambiguous problem spaces
• Strong communication skills with the ability to influence technical decisions across teams

Nice to have:

• Experience with Next.js or similar frameworks in production at scale
• Experience working in monorepos and large shared codebases
• Experience building AI‑powered or data‑intensive products
• Familiarity with frontend observability and performance tooling
• Strong product sense and ability to balance technical and user experience tradeoffs

What We Offer:

• Enjoy comprehensive paid time off that allows you to have an enhanced work‑life balance
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plans
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview:

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data‑driven, market‑informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender‑neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $178,000 - $220,000 USD.

Compensation may also include a performance‑based bonus opportunity.

Actual offers are determined based on job‑related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long‑term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market‑aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Our Story:

At Meltwater , we believe that when you have the right people in the right environment, great things happen.

Our best‑in‑class technology empowers our 27,000 customers around

the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem‑solvers, and high‑performers who embrace challenges and find new solutions for our customers.

Our award‑winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along

the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best‑in‑class solutions for our customers.

We're proud of our diverse team of 2,200+ employees in 50 locations across

25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.