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Front Desk Supervisor Jobs in Reno, NV (NOW HIRING)

Peppermill & Western Village

Front Desk Supervisor

Reno, NV · On-site

$17 - $22/hr

The Front Desk Supervisor is responsible for managing front desk activities and supervising personnel. Ensures outstanding guest experiences and optimizes hotel revenue. Duties: * Understand guest ...

Peregrine Hospitality

Front Desk Supervisor

Truckee, CA · On-site

$25 - $27/hr

Front Desk Manager Responsibilities of the Ideal Candidate: * Train and monitor front desk staff ... Carries out supervisor responsibilities in accordance with hotel policies and standard operating ...

KSL Resorts

Front Desk Supervisor

Truckee, CA · On-site

$25 - $27/hr

Train and monitor front desk staff. * Has full understanding of software system and assists with ... Carries out supervisor responsibilities in accordance with hotel policies and standard operating ...

KSL Resorts

Front Desk Supervisor

Truckee, CA · On-site

$25 - $27/hr

Train and monitor front desk staff. * Has full understanding of software system and assists with ... Carries out supervisor responsibilities in accordance with hotel policies and standard operating ...

WC Health

Front Desk

Reno, NV · On-site

$14 - $18/hr

Monitor security cameras and report unusual or concerning activity to the appropriate supervisor. * Assist with emergency procedures and follow facility protocols. * Maintain and organize front desk ...

WC Health Group

Front Desk

Reno, NV · On-site

$15 - $19.25/hr

Monitor security cameras and report unusual or concerning activity to the appropriate supervisor. * Assist with emergency procedures and follow facility protocols. * Maintain and organize front desk ...

WC Health

Front Desk

Reno, NV · On-site

$14 - $18/hr

Assist with resident requests and direct concerns to the appropriate department or supervisor.Communicate important messages and incidents to management and appropriate staff.Maintain the front desk ...

GRAND PACIFIC RESORTS INC

Front Desk Agent- FT- OVI

CA · On-site

$25 - $27/hr

Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a ...

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel ...

Absolute Dental

Front Desk Receptionist

Sparks, NV · On-site

$15 - $17/hr

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front Desk Receptionists Absolute Dental is proud to be the largest dental group in Nevada with continued ...

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All JobsFront Desk Supervisor JobsFront Desk Supervisor Jobs in Reno, NV

Front Desk Supervisor information

See Reno, NV salary details

$10

$19

$29

How much do front desk supervisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk supervisor in Reno, NV is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.11 per hour, depending on experience, location, and employer.

What does a front desk supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.

What are some common challenges faced by front desk supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a front desk supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

How to become a front desk supervisor?

To become a front desk supervisor, candidates typically need previous experience in customer service or hospitality roles, along with strong communication and organizational skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with post-secondary education or certifications in hospitality or management. Gaining experience in front desk or reception duties and demonstrating leadership abilities can help advance to a supervisory position.
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Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,879 per year, or $19.2 per hour.

Front Desk Supervisor

Peppermill & Western Village

Reno, NV • On-site

$17 - $22/hr

Full-time

Posted 14 days ago

Job description

The Front Desk Supervisor is responsible for managing front desk activities and supervising personnel. Ensures outstanding guest experiences and optimizes hotel revenue.
Duties:
  • Understand guest and employee needs and handle all situations calmly and professionally.
  • Partner with other departments to meet guest expectations and special requests (reservations, bell desk, housekeeping, information desk, concierge).
  • Supervise, evaluate, coach, counsel and provide situational retraining of Front Desk staff.
  • Evaluate same day selling strategies.
  • Maintain and manage daily inventory.
  • Execute all shift reports.
  • Maximize revenue by promoting suite upgrades and maintaining rate integrity.
  • Maintain a ticket bank and keep proper inventory of all tickets and logs.
  • Assist with the check-in line as needed.

Qualifications:
  • High school diploma or G.E.D.
  • Minimum of one-year Front Desk experience, preferably in a resort setting.
  • Two or more years of customer service required.
  • Able to effectively communicate with entire staff.
  • Ability to multi-task and work well in a fast-paced, team-oriented environment.

Department Hotel Front Desk Locations Peppermill Resort Hotel Employment Type Full Time

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