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Front Desk Supervisor Jobs in Reno, NV (NOW HIRING)

Gravity Haus

Front Desk Supervisor

Truckee, CA

$25 - $28/hr

Description Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and member experiences.

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$19.50 - $25.25/hr

Haus Experience Supervisor Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and ...

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and member experiences. This role ...

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Job Type Full-time Description Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and ...

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Job Type Full-time Description Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and ...

WC Health

Front Desk

Reno, NV

$14 - $18/hr

Monitor security cameras and report unusual or concerning activity to the appropriate supervisor. * Assist with emergency procedures and follow facility protocols. * Maintain and organize front desk ...

WC Health

Front Desk

Reno, NV · On-site

$14 - $18/hr

Assist with resident requests and direct concerns to the appropriate department or supervisor.Communicate important messages and incidents to management and appropriate staff.Maintain the front desk ...

GRAND PACIFIC RESORTS INC

Front Desk Agent- FT- OVI

CA · On-site

$25 - $27/hr

Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a ...

HYATT Hotels

Front Desk Agent

Reno, NV · On-site

$19 - $20/hr

Front Desk Agent / Gallery Host Hyatt Place South Reno | Reno, NV Managed by Azul Hospitality Group Hyatt Place South Reno is seeking a friendly, dependable Front Desk Agent to join our Gallery team.

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Description Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front Desk Receptionists Absolute Dental is proud to be the largest dental group in Nevada ...

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All JobsFront Desk Supervisor JobsFront Desk Supervisor Jobs in Reno, NV

Front Desk Supervisor information

See Reno, NV salary details

$10

$19

$29

How much do front desk supervisor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for front desk supervisor in Reno, NV is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.11 per hour, depending on experience, location, and employer.

What does a front desk supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.

What are some common challenges faced by front desk supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a front desk supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

How to become a front desk supervisor?

To become a front desk supervisor, candidates typically need previous experience in customer service or hospitality roles, along with strong communication and organizational skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with post-secondary education or certifications in hospitality or management. Gaining experience in front desk or reception duties and demonstrating leadership abilities can help advance to a supervisory position.
More about Front Desk Supervisor jobs

What are popular job titles related to Front Desk Supervisor jobs in Reno, NV?

For Front Desk Supervisor jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Front Desk Supervisor jobs in Reno, NV look for?

The top searched job categories for Front Desk Supervisor jobs in Reno, NV are:

Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,879 per year, or $19.2 per hour.

Front Desk Supervisor

Truckee, CA

Gravity Haus
Traveler Accommodation • 51 - 200 employees
Learn more about Gravity Hausexternal

$25 - $28/hr

Full-time, Part-time

Medical, Retirement

Posted 28 days ago

Job description

Description

Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and member experiences. This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property.


Key Responsibilities


Front Desk Operations

  • Support daily front desk operations including check-in/out, key creation, room assignments, and guest communications.
  • Ensure the team follows all service protocols and hospitality standards.
  • Monitor and manage room blocking, special requests, early arrivals, and VIP needs.
  • Use PMS and ALICE daily to coordinate guest interactions, maintenance requests, and follow-up tasks.
  • Assist with billing questions, corrections, and resolution of guest issues.
  • Maintain a welcoming, organized, and efficient lobby and front desk environment.

Team Leadership & Training

  • Assist in hiring, onboarding, supervising, and training Front Desk Specialists.
  • Help create staffing schedules based on business needs.
  • Conduct coaching conversations, performance feedback, and disciplinary actions as needed.
  • Support team development, morale, and alignment with company standards.

Guest Experience

  • Deliver anticipatory, high-touch guest service throughout the stay.
  • Support pre-arrival planning and communications to personalize each visit.
  • Help resolve escalated guest concerns with professionalism and empathy.
  • Promote hotel services, amenities, and local recommendations.

Cross-Department Collaboration

  • Communicate daily with Housekeeping regarding priority rooms, arrivals, departures, and special requests.
  • Coordinate with Maintenance for timely resolution of in-room issues.
  • Support F&B, Membership, and Events teams to provide seamless experiences across the property.

Member Support

  • Introduce guests to Gravity Haus membership benefits and community events.
  • Prepare personalized member welcome notes, VIP touches, and itineraries.
  • Assist local and visiting members with questions, access, or amenity usage.
  • Uphold community standards and ensure a safe, welcoming space for all members.

What We're Looking For

  • 1+ years of hotel front desk or hospitality experience preferred.
  • Prior supervisory experience is a plus but not required with strong leadership qualities.
  • Strong communication skills and comfort using hotel/PMS platforms.
  • A guest-first mindset and genuine enthusiasm for hospitality.
  • Thrive in a fast-paced environment and solve problems calmly and creatively.
  • Build strong working relationships across departments and collaborate naturally.
  • Stay organized, think ahead, and manage shifting priorities with ease.
  • Inspire teamwork and help others grow through coaching and real-time feedback.
  • Ability to work a flexible schedule including weekends and holidays.
  • Comfort using hospitality systems (PMS, OpenTable, Slack, or similar).
  • A passion for the outdoors, wellness, and a sustainable lifestyle.

Physical Requirements

  • Ability to stand for extended periods.
  • Ability to lift up to 50 lbs occasionally.
  • Flexibility to work weekends, holidays, and varying shifts as needed.

About Gravity Haus


Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play - all rooted in the spirit of the outdoors and intentional living.


At the heart of everything we do are our core values, which guide our culture, service, and growth:

  • Keep Growing
  • Bring Others Along
  • Create Powerful Moments
  • Be "All-In" + Go the Distance
  • Make it Better than You Found It

We're looking for team members who share these values and want to make a meaningful impact in both their work and community.


What We Can Offer You


When you join Gravity Haus, you're not just taking a job - you're stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.


Apply