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Front Desk Sales Associate Jobs in Springfield, MA

Granite Group

Showroom Sales Associate

Northampton, MA

$14 - $19/hr

The Sales Associate is expected to meet or exceed individual monthly sales and gross profit goals ... Keep the store environment (including desk area) and product literature clean, neat and attractive.

The Granite Group

Showroom Sales Associate

Northampton, MA · On-site

$14 - $19/hr

The Sales Associate is expected to meet or exceed individual monthly sales and gross profit goals ... Keep the store environment (including desk area) and product literature clean, neat and attractive.

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive manner, and ...

Holyoke YMCA

Membership Representative

Holyoke, MA

Description The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive ...

Extra Space

Assistant Store Manager

Glastonbury, CT · On-site

$19.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Suffield, CT

$19.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Springfield, MA · On-site

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Front Desk Sales Associate information

See Springfield, MA salary details

$9

$14

$18

How much do front desk sales associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk sales associate in Springfield, MA is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is a front desk sales associate?

Front Desk Sales Associates are professionals who handle customer service and sales tasks at the front desk of a business, such as a gym, spa, hotel, or retail store. They greet customers, answer questions, process transactions, and often assist with membership or product sales. These associates play a key role in creating a positive first impression and ensuring customer satisfaction. Their responsibilities may also include administrative duties, scheduling appointments, and maintaining a clean and organized front desk area.

What are the key skills and qualifications needed to thrive as a front desk sales associate?

To thrive as a Front Desk Sales Associate, you need strong customer service skills, basic sales acumen, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and basic office equipment is important. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure efficient customer interactions, smooth daily operations, and contribute to increased sales and customer retention.

How does a front desk sales associate typically collaborate with other departments to enhance customer experience?

Front Desk Sales Associates regularly work with teams such as housekeeping, management, and maintenance to address guest needs promptly and ensure a seamless experience. They often communicate special requests, coordinate room availability, and relay customer feedback or issues to the appropriate departments. This collaborative environment helps associates quickly resolve concerns and contribute to a positive overall impression for guests. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Front Desk Sales Associate vs Customer Service Representative?

AspectFront Desk Sales AssociateCustomer Service Representative
CredentialsHigh school diploma; sales and customer service skillsHigh school diploma; strong communication skills
Work EnvironmentReception area, retail, hospitalityCall centers, retail, service industries
Employer & IndustryHotels, gyms, retail storesTelecom, retail, banking
Primary FocusSales, greeting customers, promoting products/servicesResolving customer issues, providing information

While both roles involve customer interaction, a Front Desk Sales Associate primarily focuses on sales and promoting products at the front desk, whereas a Customer Service Representative emphasizes resolving customer issues and providing support. The roles often overlap in customer communication but differ in their main objectives and work environments.

What are the most commonly searched types of Front Desk Sales jobs in Springfield, MA?

The most popular types of Front Desk Sales jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Front Desk Sales Associate jobs?

Cities near Springfield, MA with the most Front Desk Sales Associate job openings:

Front Desk Sales Associate jobs near you
Infographic showing various Front Desk Sales Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $30,494 per year, or $14.7 per hour.

Front Desk Service and Sales part time

Healthtrax Fitness & Wellness

Tolland, CT • On-site

Part-time

Re-posted 17 days ago

Job description

Are you passionate about fitness in your own life? Do you impart a feeling in others of being glad they met you?
Bring your charisma in customer service and persuasive sales style to Healthtrax and join our team!
Our Part Time, Fitness Sales professional earns commission on NEW member sales. They thrive in generating their personal sales goals and helping members with service desk shifts. Both roles are performed in a manner that fosters member retention. The work is not always easy but it is worthwhile.
They show self initiative to perform a variety of activities necessary for success from: handing out guest passes, talking up Center activities and asking for referrals for lead generation, booking and confirming appointments by phone or internet, conducting center tours, presenting rates, asking for the sale, uncovering concerns and scheduling timely follow up with those who have not yet become a new member.
The Ideal Candidate is looking for a varied work schedule that includes some evenings; weekends and a few week day shifts on a part time basis that can grow into a career
You are a believer in fitness for life. Other's view you as honest and authentic with a natural ability to be a good listener who is like able and relates well with others. You have a keen sense of personal pride in exceeding goals. You have some previous experience in retail sales, ideally within the fitness, health and wellness industry. A Bachelor's degree in Sports Management, Business, Communication, Marketing or the equivalent, preferred not required. Proficient in Microsoft Office Suite, attention to details in verbal and written communications.
How this job benefits YOU
  • Progressive Pay including Bonus and Incentive Pay Programs
  • Career Advancement Potential (15 locations, 5 states)
  • Work schedule including evenings and weekends that fit into your life
  • Healthtrax University Training & Sales Boot Camp
  • Reward and Recognition Programs
  • Fitness Center Membership

Join the leader in fitness Since 1979 Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers. Your desire for continuous learning; and bottom-line approach to job performance while helping others live the life they desire will bring you satisfaction and success every day. If you thrive in a fast pace, results oriented, customer driven environment this may be the place for you.
We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.
About Healthtrax
Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community. We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers
Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!

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