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Front Desk Sales Associate Jobs in Springfield, MA

Planet Fitness

Front Desk Associate

Vernon, CT · On-site

$16.94/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Bloomfield, CT · On-site

$16.94/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

East Hartford, CT

$16.94 - $17.44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

BEST FITNESS

FRONT DESK ASSOCIATE

Springfield, MA

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales * Perform daily cash count ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales * Perform daily cash count ...

Hatfield Rally House

Front Desk Welcome Staff

Hatfield, MA · On-site

$14.25 - $18.25/hr

As Front Desk Staff, you'll be the first point of contact for members and guests. You'll help manage daily check-ins, answer inquiries, handle reservations, and support the overall customer ...

Dave & Buster's

Front Desk/Host

Manchester, CT · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... sales, and telephones. Smiles and greets Guests upon entering. * Keeps immediate supervisor ...

The Edge Fitness Clubs

Front Desk Supervisor

Manchester, CT · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Edge Fitness Club's front desk is the hub where all of the day's business starts and ends and ... Accurately and efficiently complete all sales transactions and maintains proper cash ...

The Edge Fitness Clubs

Front Desk Supervisor

West Hartford, CT · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Edge Fitness Club's front desk is the hub where all of the day's business starts and ends and ... Accurately and efficiently complete all sales transactions and maintains proper cash ...

The Edge Fitness Clubs

Front Desk Supervisor

Manchester, CT · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Edge Fitness Club's front desk is the hub where all of the day's business starts and ends and ... Accurately and efficiently complete all sales transactions and maintains proper cash ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Holyoke, MA · On-site

$18.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

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All JobsFront Desk Sales Associate JobsFront Desk Sales Associate Jobs in Springfield, MA

Front Desk Sales Associate information

See Springfield, MA salary details

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$14

$18

How much do front desk sales associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk sales associate in Springfield, MA is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is a front desk sales associate?

Front Desk Sales Associates are professionals who handle customer service and sales tasks at the front desk of a business, such as a gym, spa, hotel, or retail store. They greet customers, answer questions, process transactions, and often assist with membership or product sales. These associates play a key role in creating a positive first impression and ensuring customer satisfaction. Their responsibilities may also include administrative duties, scheduling appointments, and maintaining a clean and organized front desk area.

What are the key skills and qualifications needed to thrive as a front desk sales associate?

To thrive as a Front Desk Sales Associate, you need strong customer service skills, basic sales acumen, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and basic office equipment is important. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure efficient customer interactions, smooth daily operations, and contribute to increased sales and customer retention.

How does a front desk sales associate typically collaborate with other departments to enhance customer experience?

Front Desk Sales Associates regularly work with teams such as housekeeping, management, and maintenance to address guest needs promptly and ensure a seamless experience. They often communicate special requests, coordinate room availability, and relay customer feedback or issues to the appropriate departments. This collaborative environment helps associates quickly resolve concerns and contribute to a positive overall impression for guests. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Front Desk Sales Associate vs Customer Service Representative?

AspectFront Desk Sales AssociateCustomer Service Representative
CredentialsHigh school diploma; sales and customer service skillsHigh school diploma; strong communication skills
Work EnvironmentReception area, retail, hospitalityCall centers, retail, service industries
Employer & IndustryHotels, gyms, retail storesTelecom, retail, banking
Primary FocusSales, greeting customers, promoting products/servicesResolving customer issues, providing information

While both roles involve customer interaction, a Front Desk Sales Associate primarily focuses on sales and promoting products at the front desk, whereas a Customer Service Representative emphasizes resolving customer issues and providing support. The roles often overlap in customer communication but differ in their main objectives and work environments.

What are the most commonly searched types of Front Desk Sales jobs in Springfield, MA?

The most popular types of Front Desk Sales jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Front Desk Sales Associate jobs?

Cities near Springfield, MA with the most Front Desk Sales Associate job openings:

Front Desk Sales Associate jobs near you
Infographic showing various Front Desk Sales Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $30,494 per year, or $14.7 per hour.

Mass Posting - Front Desk Sales

Central Rock Gym

Hadley, MA • On-site

$16 - $21/hr

Part-time

Re-posted 15 days ago

Job description

Title: Front Desk Sales
Reports to: General Manager
Pay Range: $16 - $21/hour
Location: Hadley, MA
Please Note: We are always excited to connect with talented individuals interested in joining our team. While we may not currently have an immediate opening for this specific role at this location, we are actively building a pipeline of qualified candidates for upcoming opportunities. Applicants may be considered for future openings as business needs evolve.
About Central Rock Gym
Central Rock Gym isn't just a climbing gym - it's a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow - physically, mentally, and socially.
Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn't just the walls - it's the people who create the experience every day.
Summary:
As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new guests to the CRG community. Responsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. You will help create an outstanding CRG experience by delivering excellent customer service while supporting the growth of our membership community.
Responsibilities:
  • Greet members and guests and answer questions about the facility, programs, and memberships.
  • Actively promote and sell memberships, day passes, programs, and retail products.
  • Provide engaging tours of the facility and explain the benefits of CRG memberships and services.
  • Operate the RGP system for memberships, registrations, and sales transactions.
  • Process registrations, review all required forms and waivers, and issue climbing gear.
  • Facilitate instruction and orientation for new climbers.
  • Monitor the gym for unsafe practices and behavior not in line with fostering a welcoming environment.
  • Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
  • Answer phone calls and respond to guest inquiries.
  • Develop proficiency in top rope belaying and teach belay classes if working in a full-scale rope climbing location.
  • Support the team in maintaining a fun, welcoming, and inclusive environment.
  • Other duties as required.

Requirements:
  • Flexible schedule - ability to work nights, weekends, early mornings, and some holidays.
  • Friendly, approachable, and energetic personality.
  • Strong communication, customer service, and sales skills with the ability to confidently recommend memberships and programs.
  • Experience working with children and comfortable working around large groups of people.
  • Climbing specific knowledge is extremely helpful but not required.
  • Comfortable being at heights of 40+ feet and ability to lift up to 50 lbs. a plus.
  • Ability to multi-task and prioritize a variety of tasks.
  • Self-motivated, self-directed, and able to work both independently and as part of a team.

Apply