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Front Desk Sales Associate Jobs in Springfield, MA

Buffalo Lodging Associates

Hotel Front Desk Agent

Holyoke, MA · On-site

$18.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Holyoke, MA · On-site

$18.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

The Edge Fitness Clubs

Front Desk Associate (MA)

Manchester, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities ...

The Edge Fitness Clubs

Front Desk Associate (MA)

Manchester, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Amherst, MA · On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Experience in a front desk, reception, or customer facing role supporting administrative duties and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Amherst, MA

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Experience in a front desk, reception, or customer facing role supporting administrative duties and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Northampton, MA · On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Experience in a front desk, reception, or customer facing role supporting administrative duties and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Northampton, MA · On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Experience in a front desk, reception, or customer facing role supporting administrative duties and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

HYATT Hotels

Front Office Supervisor

Windsor Locks, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Supervisor At Waterford Hotel Group we pride ourselves on cultivating a workplace that ... Full-time associates receive paid time off within the first 90 days of employment. We also offer ...

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Showing results 21-40

All JobsFront Desk Sales Associate JobsFront Desk Sales Associate Jobs in Springfield, MA

Front Desk Sales Associate information

See Springfield, MA salary details

$9

$14

$18

How much do front desk sales associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk sales associate in Springfield, MA is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is a front desk sales associate?

Front Desk Sales Associates are professionals who handle customer service and sales tasks at the front desk of a business, such as a gym, spa, hotel, or retail store. They greet customers, answer questions, process transactions, and often assist with membership or product sales. These associates play a key role in creating a positive first impression and ensuring customer satisfaction. Their responsibilities may also include administrative duties, scheduling appointments, and maintaining a clean and organized front desk area.

What are the key skills and qualifications needed to thrive as a front desk sales associate?

To thrive as a Front Desk Sales Associate, you need strong customer service skills, basic sales acumen, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and basic office equipment is important. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure efficient customer interactions, smooth daily operations, and contribute to increased sales and customer retention.

How does a front desk sales associate typically collaborate with other departments to enhance customer experience?

Front Desk Sales Associates regularly work with teams such as housekeeping, management, and maintenance to address guest needs promptly and ensure a seamless experience. They often communicate special requests, coordinate room availability, and relay customer feedback or issues to the appropriate departments. This collaborative environment helps associates quickly resolve concerns and contribute to a positive overall impression for guests. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Front Desk Sales Associate vs Customer Service Representative?

AspectFront Desk Sales AssociateCustomer Service Representative
CredentialsHigh school diploma; sales and customer service skillsHigh school diploma; strong communication skills
Work EnvironmentReception area, retail, hospitalityCall centers, retail, service industries
Employer & IndustryHotels, gyms, retail storesTelecom, retail, banking
Primary FocusSales, greeting customers, promoting products/servicesResolving customer issues, providing information

While both roles involve customer interaction, a Front Desk Sales Associate primarily focuses on sales and promoting products at the front desk, whereas a Customer Service Representative emphasizes resolving customer issues and providing support. The roles often overlap in customer communication but differ in their main objectives and work environments.

What are the most commonly searched types of Front Desk Sales jobs in Springfield, MA?

The most popular types of Front Desk Sales jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Front Desk Sales Associate jobs?

Cities near Springfield, MA with the most Front Desk Sales Associate job openings:

Front Desk Sales Associate jobs near you
Infographic showing various Front Desk Sales Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $30,494 per year, or $14.7 per hour.

Hotel Front Desk Agent

Buffalo Lodging Associates

Holyoke, MA • On-site

$18.85/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040
We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
  • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed.
About Buffalo Lodging Associates:
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
  • Customer Service experience, in a hotel setting preferred.
  • Hilton experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .
What We Offer You:
$18.85/hr
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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