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Front Desk Position Jobs in Madison, WI (NOW HIRING)

The Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays Estimated Wage: $16-$18 Depending on ...

Hotels

Front Desk Agent

Madison, WI

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays Estimated Wage: $16-$18 Depending on ...

Triple Shift Entertainment

Front Desk Attendant

Madison, WI · On-site

$13 - $17/hr

Position Summary: At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while ...

Dave & Buster

Front Desk - Host

Madison, WI · On-site

$14 - $19/hr

POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator ...

Dave & Buster's, Inc.

Front Desk - Host

Madison, WI · On-site

$14 - $19/hr

POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator ...

Dave & Buster's

Front Desk - Host

Madison, WI · On-site

$14 - $19/hr

POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

Hotel Indigo

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

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All JobsFront Desk Position JobsFront Desk Position Jobs in Madison, WI

Front Desk Position information

See Madison, WI salary details

$7

$15

$20

How much do front desk position jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for front desk position in Madison, WI is $15.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.45 per hour, depending on experience, location, and employer.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can be beneficial but are not always necessary.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What front desk jobs pay the most?

Senior front desk roles such as hotel front desk managers or administrative managers typically offer higher salaries, often exceeding $40,000 to $50,000 annually. Factors like location, experience, and industry can influence pay, with specialized skills or certifications potentially increasing earning potential.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.
What are popular job titles related to Front Desk Position jobs in Madison, WI? For Front Desk Position jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Front Desk Position jobs in Madison, WI look for? The top searched job categories for Front Desk Position jobs in Madison, WI are:
What cities near Madison, WI are hiring for Front Desk Position jobs? Cities near Madison, WI with the most Front Desk Position job openings:
Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Madison, WI as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $31,953 per year, or $15.4 per hour.

Front Desk Agent

The Marcus Corporation

Madison, WI • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Marcus Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 42 rated movie theaters

Job description

Front Desk Agent
Location: Hilton Madison Monona Terrace | Madison, WI
Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays
Estimated Wage: $16-$18 Depending on Experience
Create Memorable Moments with a Career in Hospitality
Are you energetic, outgoing, and passionate about delivering outstanding guest service? Join the team at Hilton Madison Monona Terrace, part of the Marcus Hotels & Resorts family, and be one of the first friendly faces our guests see when they arrive.
We are currently seeking a Front Desk Clerk who thrives in a fast-paced, guest-focused environment. If you enjoy interacting with people, solving problems, and creating welcoming experiences, this may be the perfect role for you.
What Will You Be Doing?
As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include:
  • Greeting and welcoming guests upon arrival and departure

  • Checking guests in and out of rooms accurately and efficiently

  • Selecting appropriate room assignments based on guest needs

  • Responding to guest requests, questions, and concerns in person and by phone

  • Handling and documenting guest issues, escalating concerns to management as needed

  • Providing information about hotel amenities, outlets, services, and the local area

  • Answering phones promptly and professionally while accurately inputting information into computer systems

  • Maintaining cash handling accuracy, including responsibility for a personal house bank

  • Assisting with luggage storage when necessary

  • Remaining calm, alert, and professional during busy periods or emergency situations

  • Effectively working with internal and external customers, using patience, tact, and diplomacy

  • Performing additional duties or projects as assigned

What Will You Bring to the Role?
We are looking for a reliable, service-oriented individual who enjoys working with people. Our ideal candidate has:
  • Ability to stand and move throughout the front office while performing essential job functions

  • Strong communication skills, including the ability to read, write, and speak English clearly

  • Basic to moderate computer skills with the ability to accurately input and retrieve information

  • Strong attention to detail and problem-solving skills

  • Observational and visual ability to detect emergency situations

  • High school diploma or equivalent required

  • Previous hotel or front desk experience is a plus, but not required

What is In It for You?
Working at Hilton Madison Monona Terrace comes with more than just a great team-enjoy a wide range of perks and benefits, including:
• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, lounges, spas, golfing, and skiing
• Free employee parking (when available) or Metro bus passes
• "Two for one" movie coupons at Marcus Theatres
• Ability to transfer to other Marcus properties while maintaining your service status
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (available for full-time associates after 30 days)
• Company-paid life insurance, employee assistance program, and 401(k) with employer match
• Hilton-branded training and growth opportunities
Join a Company with Heart
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This job description reflects the general nature of work expected for this role and is not intended to be an exhaustive list of all responsibilities.
We are an Equal Opportunity Employer and maintain a drug-free workplace. We also participate in E-Verify to confirm employment eligibility in the U.S.

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