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Front Desk Position Jobs in Madison, WI (NOW HIRING)

Choice Hotels

Front Desk Manager/Events

Fort Atkinson, WI · On-site

$15.50 - $20/hr

Ensures front desk positions are filled with qualified personnel. * Ensures established procedures are followed for employment/termination of staff. * Maintains procedures for orientation, training ...

Marcus Hotels

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays Estimated Wage: $16-$18 Depending on ...

Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays Estimated Wage: $16-$18 Depending on ...

Triple Shift Entertainment

Front Desk Attendant

Sun Prairie, WI · On-site

$12.75 - $16.25/hr

Front Desk Attendant At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while ...

Triple Shift Entertainment

Front Desk Attendant

Madison, WI · On-site

$13 - $17/hr

Front Desk Attendant At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while ...

The Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays Estimated Wage: $16-$18 Depending on ...

Marcus Hotels

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time Preferred | Flexible Availability Including Weekends & Holidays Estimated Wage: $16-$18 Depending on ...

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Front Desk Position information

See Madison, WI salary details

$7

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How much do front desk position jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk position in Madison, WI is $15.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.45 per hour, depending on experience, location, and employer.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can be beneficial but are not always necessary.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What front desk jobs pay the most?

Senior front desk roles such as hotel front desk managers or administrative managers typically offer higher salaries, often exceeding $40,000 to $50,000 annually. Factors like location, experience, and industry can influence pay, with specialized skills or certifications potentially increasing earning potential.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.
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What job categories do people searching Front Desk Position jobs in Madison, WI look for? The top searched job categories for Front Desk Position jobs in Madison, WI are:
What cities near Madison, WI are hiring for Front Desk Position jobs? Cities near Madison, WI with the most Front Desk Position job openings:
Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Madison, WI as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $31,953 per year, or $15.4 per hour.

Hotel Front Desk / Guest Service Rep

Raymond Management

Madison, WI • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Guest Service Representative / Front Desk

Position: Guest Service Representative / Front Desk Starting Salary Range: $16.00-$17.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days Employment Type: Part-Time Shift: Open availability during the day, evenings and weekends is preferred. Application Deadline: August 31, 2026

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution

What You'll Do: Serve as the first point of contact for our guests, creating a positive and welcoming experience. Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude. Handle guest requests, inquiries, and reservations with professionalism and attention to detail. Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations. Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For: A friendly, positive attitude with strong customer service skills. Ability to multitask and work well in a fast-paced environment. Strong communication skills and a professional approach to solving guest concerns. Basic computer skills and the ability to stand for extended periods. Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.

Apply