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Front Desk Manager Jobs in Rosenberg, TX (NOW HIRING)

HM Alpha Hotels

Overnight Front Desk Manager

Houston, TX · On-site

$16.25 - $21/hr

Division JW Marriott Houston Description The Overnight Front Desk Manager plays a key role in creating an exceptional first and lasting impression for every guest. This role impacts guest ...

Four Seasons Hotels

Assistant Front Desk Manager

Houston, TX · On-site

$16.75 - $21/hr

Assistant Front Desk Manager Four Seasons Hotel Houston is looking for an Assistant Front Desk Manager to join our Front Office team. We are looking for a talented, passionate, and enthusiastic ...

Marriott

Assistant Overnight Front Desk Manager

Houston, TX

$16.25 - $20.50/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Overnight Front Desk Manager

Houston, TX · On-site

$16.25 - $20.50/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Hotel Spero

FRONT DESK AGENT

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Avion Hospitality

Front Desk Assistant Manager

Houston, TX · On-site

$16.75 - $21/hr

Job Summary The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient and courteous manner ...

Crestline Hotels and Resorts

Front Desk Agent

Houston, TX

$13.25 - $16.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Avion Hospitality

Front Desk Supervisor

Houston, TX · On-site

$15.25 - $19.75/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to ...

Avion Hospitality

Front Desk Supervisor

Houston, TX · On-site

$15.25 - $19.75/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to ...

Avion Hospitality

Front Desk Supervisor

Houston, TX · On-site

$16.25 - $21/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to ...

Texas Nerve and Paralysis

Be Seen First

Surgical Office Front Desk

Houston, TX · On-site

$20 - $28/hr

The Surgical Office Front Desk professional role involves handling appointment scheduling, patient communication, and data management within a specialized Electronic Health Records (EHR) system. The ...

Wyndham Garden Katy

Front Desk Supervisor

Katy, TX · On-site

$15.50 - $20.25/hr

Strong leadership, time management, organizational, and communication skills are essential. Key Responsibilities: * Led and trained front desk staff, and managed shift schedules. * Process guest ...

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How much do front desk manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for front desk manager in Rosenberg, TX is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.89 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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Front Desk Manager jobs near you

Overnight Front Desk Manager

Houston, TX • On-site

HM Alpha Hotels
See more jobs at HM Alpha Hotelsexternal

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Division
JW Marriott Houston
Description
The Overnight Front Desk Manager plays a key role in creating an exceptional first and lasting impression for every guest. This role impacts guest satisfaction, operational efficiency, team engagement, and overall brand reputation.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
  • Lead and mentor the front desk team to deliver exceptional guest service at all times
  • Oversee daily front desk operations, ensuring smooth check-in/check-out processes
  • Handle escalated guest concerns with professionalism and a solutions-first approach
  • Implement and maintain efficient procedures to improve guest flow and accuracy in transactions
  • Coordinate with other departments to ensure seamless communication and service delivery
  • Monitor front desk performance metrics and identify opportunities for improvement
  • Manage scheduling, training, and performance evaluations for front desk staff
  • Ensure compliance with company policies, service standards, and safety regulations
  • Other duties as assigned

KEY STRENGTHS FOR SUCCESS
  • Strong leadership with the ability to motivate and coach a service-driven team
  • Excellent communication skills to interact effectively with guests, team members, and management
  • Calm and solution-oriented approach to resolving guest concerns and operational challenges
  • Detail-oriented mindset to ensure accuracy in reservations, billing, and reporting
  • Ability to multitask in a fast-paced environment while maintaining professionalism
  • Proficiency in front desk systems and technology (PMS knowledge preferred)

PROFESSIONAL EXPERIENCE
  • 2+ years in a front desk supervisory role within hospitality or a similar guest service environment
  • Proven track record of managing a team, scheduling shifts, and conducting training
  • Experience handling escalated guest concerns and ensuring service recovery
  • Knowledge of front desk systems, reservation processes, and payment handling procedures
  • Strong organizational skills with the ability to oversee daily operations and meet performance goals

ACADEMIC BACKGROUND
  • High school diploma or equivalent required
  • Bachelor's degree in hospitality management, business administration, or a related field preferred
  • Additional certifications in customer service, hospitality operations, or leadership are a plus

Benefits
  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time

Position Requirements
Successful completion of a background check is required prior to employment.
Category
Front Office / Front Desk
Location
JW Marriott Houston 261
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
CA Pay Range
Number of Openings
1
Req Number
FRO-26-00047
EOE Statement
HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
This position is currently accepting applications.

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