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Front Desk Manager Jobs in Powder Springs, GA (NOW HIRING)

ChenMed, LLC

Front Desk Supervisor

Decatur, GA · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations ... Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ...

Columbia Sussex

Front Desk Clerk

Atlanta, GA · On-site

$13.50 - $16.50/hr

```html Front Desk Clerk Location: Atlanta, GA 30354 Job Summary We are seeking a friendly and ... Manage the reception area to ensure it is tidy and presentable at all times. * Handle incoming and ...

The Solana East Cobb

Front Desk Receptionist

Marietta, GA

$13.75 - $17.75/hr

Manage visitor registration and track resident whereabouts * Maintain a clean and organized front desk area, including filing and data entry * Provide exceptional customer service to residents ...

Corkyy

Front Desk Associate

Smyrna, GA

$13.75 - $17.50/hr

You'll manage the front desk, support our therapists, and help oversee daily spa operations from open to close. WHAT YOU'LL DO • Answer phones, schedule and manage appointments, and check guests in ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

CUSA, LLC

Front Desk Agent

Lithia Springs, GA · On-site

$13.25 - $16.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

RRI West Management LLC

Front Desk Agent

Atlanta, GA · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to join our Team with a starting Wage between $17.00-$18.00 per ... The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front desk manager in Powder Springs, GA is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.05 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Powder Springs, GA?

The most popular types of Front Desk jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Front Desk Manager jobs?

Cities near Powder Springs, GA with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Powder Springs, GA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,874 per year, or $18.2 per hour.

Front Desk Supervisor

ChenMed, LLC

Decatur, GA • On-site

$16.50 - $21.50/hr

Full-time

Re-posted 13 days ago

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 247 rated social care providers

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.
Engagement and Development:
  • Instills ChenMed values and behaviors
  • Builds culture and strong engagement
  • Promotes team member retention
  • Provides clear onboarding expectations
  • Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members

Operational Excellence:
  • Consistently executes the core model and follows the Center Playbook procedures
  • Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
  • Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
  • Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients

Scheduling Optimization:
  • Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
  • Top 40 and risk score 70+ patients scheduled at least bi-weekly
  • IP/ER discharge follow-up scheduled immediately with daily follow-up
    • Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
  • Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
  • As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.

Front Desk Ambassador:
  • Helping patients in and out of their vehicles
  • Opening the door
  • Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
  • Engaging patients and Overall Patient Experience
  • Mary's Cafe being up front and accessible to patients and always stocked
  • Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective
  • action plans when needed.
  • Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
  • Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
  • Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
  • Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
  • Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
  • Troubleshoots Dashboard, phone, and computer issues.
  • Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.

Other responsibilities may include:
  • Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
  • Cover various Front Desk tasks and duties in line with business needs
  • Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
  • Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Strong business acumen and acuity
  • Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
  • Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
  • Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
  • Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
  • Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
  • Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
  • Skilled in operating phones, personal computers, software and other basic IT systems
  • Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
  • Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
  • High school diploma or GED equivalent required
  • Ability to lead and coach teams to drive positive outcomes and excellence
  • Some college coursework preferred
  • A minimum of 3 years' work experience in a medical facility required
  • BLS for Healthcare Providers certification desired

PAY RANGE:
$20.2 - $28.83 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite

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About ChenMed

Sourced by ZipRecruiter

We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

Social media

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