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Front Desk Manager Jobs in Oneonta, NY (NOW HIRING)

Otesaga

Night Auditor

Cooperstown, NY

$16.75 - $22.25/hr

Prior hotel front desk experience required * Prior hotel property management experience, a plus * Exceptional computer and customer service skills * Ability to multi-task and resolve guest issues

The Otesaga Resort Hotel

Night Auditor

Cooperstown, NY · On-site

$16.75 - $22.25/hr

Prior hotel front desk experience required * Prior hotel property management experience, a plus * Exceptional computer and customer service skills * Ability to multi-task and resolve guest issues

Vetcor

Veterinary Receptionist - Norwich, NY

Norwich, NY · On-site

$17 - $17.50/hr

... front desk team. Our Veterinary Receptionists are the face of our practice. This role plays an ... Managing multiple phone lines * Booking appointments * Greeting clients * Processing payments

Otesaga

Massage Therepist

Cooperstown, NY · On-site

$45 - $60/hr

Excellent organizations and time management skills * Knowledge of various allergy restrictions ... front desk and guestrooms. Vision abilities required by this job include close vision and color ...

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How much do front desk manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for front desk manager in Oneonta, NY is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.07 per hour, depending on experience, location, and employer.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers in large corporations may also earn higher salaries, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

More about Front Desk Manager jobs
What cities near Oneonta, NY are hiring for Front Desk Manager jobs? Cities near Oneonta, NY with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Oneonta, NY as of May 2026, with employment types broken down into 66% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $41,680 per year, or $20 per hour.

Hotel Front Desk

Banta Management Services Inc

Norwich, NY • On-site

$13.50 - $17/hr

Full-time

Posted 16 days ago

Job description

Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

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