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Front Desk Manager Jobs in Mobile, AL (NOW HIRING)

Home2 Suites

Front Desk - Front Desk Manager

Saraland, AL · On-site

$14.50 - $18.75/hr

Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue ...

A&R GROUP

Front Office Manager

Orange Beach, AL · On-site

  • Medical

  • PTO

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department Leader Start Date: As soon as you're ready to lead with excellence! About Us: We're more than just a ...

A&R GROUP

Front Office Manager

Gulf Shores, AL

  • Medical

  • PTO

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department Leader Start Date: As soon as you're ready to lead with excellence! About Us: We're more than just a ...

A&R GROUP

Front Office Manager

Orange Beach, AL · On-site

  • Medical

  • PTO

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department Leader Start Date: As soon as you're ready to lead with excellence! About Us: We're more than just a ...

Bumpers Drive-In

FRONT DESK

Lucedale, MS · On-site

$12 - $15.25/hr

Front Desk Certified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and ...

Dreamscape Hosptality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Certified Hospitality

Front Desk

Lucedale, MS · On-site

$12 - $15.25/hr

Front Desk Certified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$16.75 - $21.75/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Hilton Garden Inn Mobile West

Front Desk Supervisor

Mobile, AL · On-site

$16.75 - $21.75/hr

Directs and coordinates the activities of the front desk, reservations, guest services, scheduling ... Assistant Manager or General Manager Responsibilities and Duties: Participates in the selection of ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately ... The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The ...

GULF SHORES RED ROOF INN

Front Desk Agent

Gulf Shores, AL · On-site

$13/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately ... The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The ...

Club4 Fitness

Front Desk Associate

Mobile, AL · On-site

$14 - $17.75/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

Hilton Garden Inn Mobile West

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Directs and coordinates the activities of the front desk,reservations, guest services, scheduling ... AssistantManager or General Manager Responsibilitiesand Duties: Tasks Competencies * Participates ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL

$11.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately ... The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The ...

Hilton Garden Inn Mobile West

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Directs and coordinates the activities of the front desk,reservations, guest services, scheduling ... AssistantManager or General Manager Responsibilitiesand Duties: Tasks Competencies * Participates ...

A&R Hospitality

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately ... The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately ... The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The ...

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Front Desk Manager information

See Mobile, AL salary details

$10

$19

$29

How much do front desk manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for front desk manager in Mobile, AL is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.01 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

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Front Desk Manager jobs near you

Front Desk - Front Desk Manager

Home2 Suites

Saraland, AL • On-site

$14.50 - $18.75/hr

Other

Posted 14 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

Job Title: Front Desk Manager
Job Summary: Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue through cost control and proper front desk techniques.
Job Duties:

  • Hires, trains, and disciplines staff. Determines work procedures and prepares work schedules to ensure the smooth operation of the front desk.
  • Empowers front desk staff to successfully handle guest needs, special requests, and complaints. Ensures all guest service issues are resolved prior to guests leaving the property.
  • Trains front desk staff on proper revenue management procedures, including successful selling techniques, current specials and/or promotions, and rate structures.
  • Strives to be innovative in new programs designed to eliminate waste and increase productivity.
  • Performs administrative and financial duties such as daily reports, credit card reversals, bank deposits, accounts receivables, rooming lists, and office supply inventory.
  • Manages departmental expenses within budgeted guidelines.
  • Performs other duties as assigned.
Qualifications:
  • High school diploma or equivalent
  • Minimum of two years experience at front desk with complete understanding of front office operations. Previous experience in hospitality management preferred.
  • Superior customer service and public relations skills.
  • Excellent organization and time management skills.
  • Ability to communicate clearly and effectively with customers, co-workers, and managers.
  • Knowledge of Microsoft Office, Internet, and property management systems.
  • Ability to work a flexible schedule, including weekends and holidays.

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