ZipRecruiter

Log In

1

Front Desk Manager Jobs in Mitchell, NE (NOW HIRING)

Platte Valley Companies

JGE Insurance Analyst

Scottsbluff, NE · On-site

$21.25 - $29/hr

... backup for front desk reception. RESPONSIBILITIES: * Follow Company and Agency guidelines when ... Review reports to ensure the agency management system remains accurate and up to date. * Greet ...

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Mitchell, NE

Front Desk Manager information

See Mitchell, NE salary details

$10

$20

$31

How much do front desk manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk manager in Mitchell, NE is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.21 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What cities near Mitchell, NE are hiring for Front Desk Manager jobs?

Cities near Mitchell, NE with the most Front Desk Manager job openings:

Front Desk Manager jobs near you

JGE Insurance Analyst

Platte Valley Companies

Scottsbluff, NE • On-site

$21.25 - $29/hr

Full-time

Posted 5 days ago

Job description

Insurance Analyst I
J.G. Elliott Insurance
JOB SUMMARY:
Process and service personal and /or commercial lines insurance business while maintaining accurate agency records and supporting daily agency operations. Provide professional service to clients and carriers, assist with administrative and processing functions, support agency goals, and serve as backup for front desk reception.
RESPONSIBILITIES:
  1. Follow Company and Agency guidelines when processing new business applications, renewals, and endorsements.
  2. Process direct bill payments accurately and submit payments to the appropriate insurance carrier.
  3. Review new business, renewal, and policy change transactions for accuracy and update the agency management system.
  4. Review reports to ensure the agency management system remains accurate and up to date.
  5. Greet clients and prospective clients professionally and direct them to the appropriate team member.
  6. Answer, respond to, and route incoming calls promptly and professionally.
  7. Monitor and follow up on outstanding correspondence, tasks, and pending items.
  8. Follow Agency Errors and Omissions (E&O) policies and procedures.
  9. Maintain organized and current electronic and/or paper files in accordance with Agency procedures.
  10. Assist team members and leadership with special projects, initiatives, and departmental requests.
  11. Participate in training and educational opportunities to enhance job knowledge and skills.
  12. Document and maintain client activities and related transactions in the agency management system.
  13. Communicate effectively within the department and contribute to a collaborative team environment.
  14. Ensure accurate data entry and compliance with established processing procedures.
  15. Leverage approved AI and automation tools to improve efficiency, assist with documentation, workflow management, data validation, correspondence drafts, and information organization while maintaining privacy and compliance standards.
  16. Identify opportunities to streamline processes, reduce manual tasks, and improve operational accuracy through automation and technology solutions.
  17. Perform other duties as assigned.

REQUIREMENTS:
Minimum Qualifications:
  1. Eligible to obtain and maintain required state insurance licenses.
  2. Related industry experience and insurance knowledge is preferred but not required.
  3. Self-motivated with strong verbal and written communication skills.
  4. Strong attention to detail, organizational skills, and proofreading ability.
  5. Proficient in keyboarding, computer applications, and standard office software.
  6. Ability to maintain confidentiality and handle sensitive information with professionalism.

Physical Requirements:
Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Duties may require reaching, grasping, repetitive motions, stooping, crouching, standing, walking, lifting, climbing, kneeling, talking, hearing, pulling, pushing, thinking, concentrating, and interacting with others.
You must be capable of performing the essential functions of this position, with or without reasonable accommodation. A description of the activities involved in this position is listed above.
Machines Used:
Computer, 10-key adding machine, fax machine, copier, telephone, calculator, scanner, and phone system.
Normal working days are Monday through Friday, with a standard 40-hour work week. However, work on Saturdays, Sundays, or holidays may be required as determined by your supervisor.
Note: The statements herein are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
An Equal Opportunity Employer, Including Disability/Vets

Apply