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Front Desk Manager Jobs in Ladera Ranch, CA (NOW HIRING)

Marriott

Front Desk Manager

Dana Point, CA · On-site

$18.25 - $23.50/hr

Join Our Team as a Front Desk Manager OEM! At Aimbridge Hospitality, we're all about creating standout guest experiences-and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep ...

Marriott International

Front Desk Manager

Dana Point, CA · On-site

$70K/yr

Join Our Team as a Front Desk Manager OEM! At Aimbridge Hospitality, we're all about creating standout guest experiences-and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep ...

Marriott

Front Desk Manager

Dana Point, CA · On-site

$70K/yr

Join Our Team as a Front Desk Manager OEM! At Aimbridge Hospitality, we're all about creating standout guest experiences--and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep ...

Grand Pacific Resorts

Front Desk Supervisor

Carlsbad, CA · On-site

$25 - $25.75/hr

Under the direction of the Front Desk Manager and/or Director, the Front Desk Supervisor will be responsible for supervising the front desk operation of the resort, assisting with training of ...

Element

Front Desk Supervisor

Tustin, CA · On-site

$17.75 - $23/hr

Manage the operational and staffing functions of their shift. * Primary focus should be assisting the Front desk associates with check-ins, check-outs, banking out, shift closing, and other general ...

Residence Inn by Marriott

Front Desk Supervisor

Tustin, CA · On-site

$18.75 - $24.25/hr

Manage the operational and staffing functions of their shift. * Primary focus should be assisting the Front desk associates with check-ins, check-outs, banking out, shift closing, and other general ...

Huntington Hotels

Front Desk Supervisor

Tustin, CA · On-site

$18.75 - $24.25/hr

Manage the operational and staffing functions of their shift. * Primary focus should be assisting the Front desk associates with check-ins, check-outs, banking out, shift closing, and other general ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for front desk manager in Ladera Ranch, CA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.50 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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Cities near Ladera Ranch, CA with the most Front Desk Manager job openings:

Front Desk Manager jobs near you

Front Desk Manager

Marriott

Dana Point, CA • On-site

$18.25 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 
 
Join Our Team as a Front Desk Manager OEM!
 
At Aimbridge Hospitality, we're all about creating standout guest experiences-and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You'll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
 
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
 
 
KEY SKILLS/RESPONSIBILITIES
  • Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
  • Front Desk Leader: Motivate, coach, and guide your team to shine. You'll keep standards high, procedures smooth, and morale even higher.
  • Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
  • Revenue & Communication Ace: Maximize room revenue with smart rate strategies and keep communication clear and effective-whether you're chatting with guests or coordinating with your team.
 
EDUCATION & EXPERIENCE
  • 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
  • 5+ years of progressive experience in a hotel or related field with supervisory experience
  • Proficient in Windows operating systems, spreadsheets, and word processing.
  • Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
  • Valid driver's license from the applicable state.
 
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
 
Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
 

This company is an equal opportunity employer.

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