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Front Desk Manager Jobs in Jackson, MS (NOW HIRING)

CLUB4 Fitness

Front Desk Associate

Ridgeland, MS · On-site

$12 - $15.50/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

CLUB4 Fitness

Front Desk Associate

Ridgeland, MS · On-site

$12.25 - $15.75/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

Club4 Fitness

Front Desk Associate

Ridgeland, MS · On-site

$12 - $15.50/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

CLUB4 FITNESS

Front Desk Associate

Ridgeland, MS · On-site

$12.25 - $15.75/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

CLUB4 FITNESS

Front Desk Associate

Madison, MS · On-site

$11.50 - $14.75/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

Holiday Inn Express

Front Desk Agent

Flowood, MS · On-site

$12 - $15/hr

Front Desk Agent Location About the Company ... LRC2 Management is a leading hospitality company that values exceptional guest service and employee ...

Holiday Inn Express

Front Desk Agent

Flowood, MS · On-site

$12 - $15/hr

Front Desk Agent Location About the Company ... LRC2 Management is a leading hospitality company that values exceptional guest service and employee ...

Ascent Hospitality

Front Desk Agent

Jackson, MS · On-site

$12.50 - $15.75/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ...

Ascent Hospitality

Front Desk Agent

Jackson, MS · On-site

$12.50 - $15.75/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ...

Hampton Inn & Suites - Jackson

Front Desk Agent

Jackson, MS · On-site

$12.50 - $15.75/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ...

CLUB4 Fitness

Pro Shop Front Desk Associate

Ridgeland, MS · On-site

$12 - $15.50/hr

Pro Shop Front Desk Associate Township (TCP) - Ridgeland, MS 39157 Overview Position Type Part Time ... Manager, as needed. * Assist in maintaining the neatness and cleanliness of the club, complete ...

CLUB4 Fitness

Pro Shop Front Desk Associate

Ridgeland, MS · On-site

$12.25 - $15.75/hr

Pro Shop Coordinator Front Desk: Job Summary The Pro Shop Front Desk Associate will be responsible ... Manager, as needed. * Assist in maintaining the neatness and cleanliness of the club, complete ...

CLUB4 FITNESS

Pro Shop Front Desk Associate

Ridgeland, MS · On-site

$12.25 - $15.75/hr

Pro Shop Coordinator Front Desk: Job Summary The Pro Shop Front Desk Associate will be responsible ... Manager, as needed. * Assist in maintaining the neatness and cleanliness of the club, complete ...

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Front Desk Manager information

See Jackson, MS salary details

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How much do front desk manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk manager in Jackson, MS is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.41 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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Front Desk Manager jobs near you

Front Desk Associate

CLUB4 Fitness

Ridgeland, MS • On-site

$12 - $15.50/hr

Other

Re-posted 27 days ago

Club4 Fitness rating

4.1

Company rating: 4.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

60th of 63 rated gym and leisure clubs

Job description

Front Desk Associate

Lake Harbour (LH) - Ridgeland, MS 39157

Overview

Position Type Part Time

Description

Reports to: General Manager Front Desk:

Job Summary

The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

Responsibilities of Front Desk Associate

1. Greet members, prospective members, and guests, providing exceptional customer service.

2. Handle all front desk related activities including:

3. Answer phones in a friendly manner and assist callers with a variety of questions.

4. Check members into the PEAK/ABC IGNITE purchasing system.

5. Assist with the new membership signing-up process.

6. Take prospective members on tours of the Club facility.

7. Update member account information, as needed.

8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.

9. Assist in maintaining the neatness and cleanliness of the Club.

10. Complete daily Club cleaning assignments.

Qualifications

1. Customer service background preferred.

2. Basic computer proficiency.

3. A passion for fitness and health.

4. Upbeat and positive attitude!

5. Punctuality and reliability is an absolute must!

6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.

8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.

9. High School diploma/GED equivalent required.

10. CPR / AED certification preferred.

Physical Demands

1. Continual standing and walking during shift.

2. Continual talking in person or on the phone during shift.

3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.

4. Must be able to occasionally lift up to 50 lbs.

5. Regular exposure to certain chemicals related to cleaning products.

What Club4 Fitness employees say

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