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Front Desk Manager Jobs in Decatur, MI (NOW HIRING)

planet fitness

Front Desk

Mishawaka, IN · On-site

$12.50/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

planet fitness

Front Desk

Elkhart, IN · On-site

$12.50/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

D1 Training

Front Desk

Portage, MI · On-site

$12 - $14/hr

This front desk will be seeing local athletes of all ages and levels, looking to take themselves to ... Answer phone calls and take messages for Recruiters and Management * Check Clients into workouts ...

Image Hotel Management

Front Desk Agent

Kalamazoo, MI

$14 - $15/hr

Our Avid an IHG Hotel Kalamazoo is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour ...

Smile Doctors

Front Desk Administrator

Granger, IN · On-site

$14.50 - $19.25/hr

We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry ...

dbi

Front Desk Receptionist

Mishawaka, IN

$13.75 - $17.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Portage, MI

$15.50 - $20.50/hr

... our front desk during check in/out. No optical experience? No problem! You will be provided ... Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Portage, MI · On-site

$15.50 - $20.50/hr

... our front desk during check in/out. No optical experience? No problem! You will be provided ... Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling ...

BarFly

Front Desk- HopCat

Kalamazoo, MI · On-site

$12 - $15/hr

Join our fun and fast-paced HopCat hosting team by replying to this message! Great job for 16 and 17-year-olds! Other perks of the job: * Flexible scheduling * Mental health benefits, including ...

Leliaert Insurance Agency

Be Seen First

First Impression Specialist / Front Desk Coordinator

Osceola, IN · On-site

$30K - $38K/yr

First Impression Specialist / Front Desk Coordinator Leliaert Insurance Agency Location: 410 ... Funnel Management: Efficiently direct incoming phone calls, emails, and walk-in traffic to the ...

Leliaert Insurance Agency

Be Seen First

First Impression Specialist / Front Desk Coordinator

Osceola, IN · On-site

$30K - $38K/yr

First Impression Specialist / Front Desk Coordinator Leliaert Insurance Agency Location: 410 ... Funnel Management: Efficiently direct incoming phone calls, emails, and walk-in traffic to the ...

Niles-2

Assistant Front Office Manager

Niles, MI

$25 - $28/hr

The position assists in monitoring scheduling, front desk operations, insurance verification, and data integrity across systems such as Epic and Denticon. The Assistant Front Office Manager promotes ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Decatur, MI

Front Desk Manager information

See Decatur, MI salary details

$9

$17

$27

How much do front desk manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for front desk manager in Decatur, MI is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.

What's the highest paying hotel GM job?

The highest paying hotel general manager (GM) positions are typically found in luxury or flagship properties, with salaries often exceeding $150,000 annually and sometimes reaching over $200,000 for large, high-end hotels. Compensation depends on the hotel's size, location, brand, and the manager's experience, with additional bonuses and benefits common in top-tier establishments.

What is the difference between a receptionist and a front desk manager?

A front desk manager oversees the front desk operations, supervises reception staff, and handles administrative tasks, while a receptionist primarily greets visitors, answers phones, and performs basic clerical duties. The manager typically has more responsibility, including staff management and problem-solving, often requiring leadership skills and experience in customer service or administration.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What does a front desk manager do?

A front desk manager oversees the front office operations of a hotel, office, or organization, ensuring guest or visitor needs are met efficiently. They handle check-ins and check-outs, manage staff, resolve customer issues, and coordinate communication between departments, often using management software. Strong organizational and customer service skills are essential for this role.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and the complexity of the role, with some earning over $60,000 in higher-paying markets.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What cities near Decatur, MI are hiring for Front Desk Manager jobs? Cities near Decatur, MI with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Decatur, MI as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,910 per year, or $17.7 per hour.
Front Desk

Front Desk

planet fitness

Mishawaka, IN • On-site

$12.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

47th of 63 rated gym and leisure clubs

Job description

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team.

Our Front Desk Team Members enjoy:

  • Flexible work schedules

  • Same-day pay

  • Paid time off

  • Promotional opportunities

  • A Free PF Black Card Membership

    • Go to any gym and bring a guest for free

    • Includes amenities such as free tanning, hydromassage & total body enhancement

  • Free CPR & trainer certifications

  • Retirement savings program with a 4% company match

  • Free Employee Assistance Program

  • Health, Dental & Vision Insurance

  • Life insurance

  • Short & Long-Term Disability

  • Volunteer opportunities in your local community

  • A fun, judgement-free environment

  • *Some benefits are exclusive to full-time team members


Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk duties:

  • Communicate with our members and TMs in person, by phone, and in writing.

  • Follow verbal communication. This includes communication from members, TMs, and supervisors.

  • Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.

  • Use different types of technology to service members:

  • Certify in both CPR and AED training.

  • Perform CPR and use the AED machine.

  • Use and understand our exercise equipment and be able to demonstrate its use to members.

  • Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.

    • Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.

  • Comply with all safety & sanitization guidelines.

  • Other duties assigned.


What we are looking for:

  • Service-oriented and able to resolve member concerns.

  • Basic computer proficiency.

  • Upbeat attitude.

  • Punctuality and reliability are a must.

  • Minimum High School Diploma or Equivalent

  • Initiative and strong communication skills.

  • Ability to work a flexible schedule, which may include nights, weekends, and holidays.


Physical Requirements

  • Stand and walk for long periods of time.

  • Talk and hear.

  • Use of hands and fingers to handle or feel.

  • Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.

  • The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.


EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.


What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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