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Front Desk Mall Jobs (NOW HIRING)

Hilton Worldwide Holdings

Front Desk Agent

Minneapolis, MN · On-site

$14.75 - $18.75/hr

... Mall of America located in Bloomington, MN. As the face of the hotel, you will provide exceptional ... hotel front desk operations! Job Qualifications: * Highly motivated team player with strong ...

Liv Hospitality LLC

Front Desk Supervisor

Rapid City, SD · On-site

$16.75 - $21.75/hr

... Rapid Mall, a movie theater, and a Planet Fitness gym within walking distance, enabling you to ... Maintain the cleanliness and neatness of the front desk and lobby area. * Wear a uniform up to ...

LIV HOSPITALITY LLC

Front Desk Supervisor

Rapid City, SD · On-site

$17 - $18/hr

... Rapid Mall, a movie theater, and a Planet Fitness gym within walking distance, enabling you to ... Maintain the cleanliness and neatness of the front desk and lobby area. * Wear a uniform up to ...

Crescent

Front Desk Supervisor

Short Hills, NJ · On-site

$29.10/hr

Located across the street from The Mall at Short Hills, the Hilton Short Hills features locally ... We are looking for our next great team member to join our Front Desk team. We are committed to ...

Crescent Hotels & Resorts

Front Desk Supervisor

Millburn, NJ · On-site

$17 - $22/hr

Located across the street from The Mall at Short Hills, the Hilton Short Hills features locally ... We are looking for our next great team member to join our Front Desk team. We are committed to ...

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How much do front desk mall jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for front desk mall in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

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For Front Desk Mall jobs, the most frequently searched job titles are:

Front Desk Agent

Minneapolis, MN • On-site

Hilton Worldwide Holdings
Hospitality Services • 10K+ employees
Learn more about Hilton Worldwide Holdingsexternal

$14.75 - $18.75/hr

Other

Retirement, PTO

Re-posted just now

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 769 frontline employees who took The Breakroom Quiz

Job description

DESCRIPTION
Job Summary:
Soartress Hospitality is seeking a a friendly and professional Guest Service Associate, with hotel experience, to join our team at Homewood Suites by Hilton Minneapolis Mall of America located in Bloomington, MN. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, communicating with in-house guests via messaging, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Job Qualifications:
  • Highly motivated team player with strong initiative and desire for achievement
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service
Benefits:
  • Competitive pay and PTO
  • Insurance
  • 401(k) Retirement Plan
  • Flexible scheduling
  • Supportive team environment
  • Opportunity for advancement
Rewarding Hard Work:
  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • Team Member recognition and bonus
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Training:
Soartress Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Soartress Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
REQUIREMENTS
  • Provide exceptional guest service consistantly.
  • Process all payments according to established hotel requirements
  • Respond promptly to guest questions and concerns
  • Maintain accurate reservation records
  • Greet and assist guests during arrival and departure

Soartress Hospitality is a young, vibrant, growing hotel company with properties currently in nine states. We are passionate about our entrepreneurial spirit and want all our associates to achieve their maximum potential as people, team members, and community leaders.
Homewood Suites by Hilton Minneapolis Mall of America is the closest Hilton to Mall of America with a team that has decades of experience. We work together as a team and want to ensure we bring on our next family member.

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