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Front Desk Hotel Jobs in Decatur, GA (NOW HIRING)

Colwen Hotels

Front Desk Supervisor - Ellis Hotel

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor The Ellis Hotel, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk to ensure a smooth check ...

Hotel Spero

FRONT DESK AGENT

Atlanta, GA · On-site

$13.75 - $17.25/hr

Part-Time Front Desk Representative At Clarion Inn & Suites Atlanta Downtown, we take pride in ... Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b ...

CUSA

Front Desk Agent-Choice Branded Hotel

Mcdonough, GA · On-site

$13 - $16.50/hr

Hotel Front Desk Agent The Comfort Suites McDonough, Georgia is searching for Front Desk Service Agents. When joining our team, you will be joining a company who prides themselves with providing ...

Choice Hotels

Front Desk Agent

Atlanta, GA · On-site

$12/hr

HOTEL FRONT DESK AGENT- NOW HIRING LOCATION: ATLANTA, GA JOB TYPE: FULL TIME / PART TIME / EVENING / OVERNIGHT PAY: $12/ HOUR | PAID WEEKLY ABOUT US: At the Comfort Inn Downtown Atlanta, we pride ...

Hotel Spero

FRONT DESK SUPERVISOR

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor The Front Desk Supervisor supervises the operation of the front desk to ... They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys ...

Colwen Hotels

Front Desk Supervisor - Ellis Hotel

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Ellis Hotel, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front ...

Hotel Spero

FRONT DESK AGENT

Peachtree Corners, GA · On-site

$13.50 - $17/hr

Front Desk Agent Crestline Hotels & Resorts, LLC at the Hilton Atlanta Northeast is looking for a friendly, full time Front Desk Agent, that enjoys creating memorable moments for our guests. To be ...

Hotel Phoenix Atlanta

Front Desk Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Front Desk Manager leads, trains, and motivates the front desk team to consistently deliver personalized and anticipatory service that reflects the hotel's standards of excellence. Key ...

Comfort Inn Atlanta Downtown

Front Desk Supervisor

Atlanta, GA · On-site

$14.75 - $19/hr

Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk to ensure a smooth check ...

Choice Hotels

Front Desk Clerk

Alpharetta, GA · On-site

$12 - $15/hr

We need a great customer-focused associate to join our front desk team to work on the Front Desk ... Weekends and some holidays are required as the hotel is a 24/7/365 business. All applicants must ...

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All JobsFront Desk Hotel JobsFront Desk Hotel Jobs in Decatur, GA

Front Desk Hotel information

See Decatur, GA salary details

$9

$15

$20

How much do front desk hotel jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk hotel in Decatur, GA is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.88 per hour, depending on experience, location, and employer.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. However, many shy individuals succeed by gaining experience, practicing customer service, and using tools like scripts or checklists to assist interactions.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and problem-solving, which can be physically and mentally demanding during busy periods or night shifts. It requires good communication skills, multitasking ability, and often involves working irregular hours, but the difficulty varies based on individual experience and work environment.

What does a front desk hotel person do at a hotel?

A front desk hotel employee is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer systems to handle bookings and may assist with customer service issues during their shift.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What are popular job titles related to Front Desk Hotel jobs in Decatur, GA?

For Front Desk Hotel jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Front Desk Hotel jobs in Decatur, GA look for?

The top searched job categories for Front Desk Hotel jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Front Desk Hotel jobs?

Cities near Decatur, GA with the most Front Desk Hotel job openings:

Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in Decatur, GA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,812 per year, or $15.3 per hour.

Front Desk Supervisor - Ellis Hotel

Atlanta, GA • On-site

Colwen Hotels
Traveler Accommodation • 1 - 5K employees
Learn more about Colwen Hotelsexternal

$16.25 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Supervisor

The Ellis Hotel, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong customer service focus, and the ability to train and grow our associates.

Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states.

General Responsibilities:
  • Assist in the management of the day-to-day operations of the Front Office to ensure that associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guests expectations.
  • Assist in the interviewing and performance supervision of Front Office Associates.
  • Process check-in and check-out, verify billing, create reservations, and process special requests
  • Demonstrate knowledge of hotel property and local attractions to assist guests as needed.
  • Establish and maintain open collaborative relationships with direct reports and management throughout the hotel.
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a timely manner.
  • Ensure all associates adhere to credit and handling policies; analyze variances and maintain a close watch to the daily house count.
  • Monitor budgets and payroll records and review financial transactions to ensure appropriateness.
  • Conduct ongoing analysis of processes for continuous improvement/efficiency.
  • Coach and support Front Office Team to effectively manage occupancy, guest service, and controllable expenses.
  • Identify service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results.
  • Balance cost controls with exceptional guest service and associate satisfaction.
  • Maintain STRICT key controls and safety and security standards.
  • Ensure compliance with Colwen Hotels policies and procedures and Federal & State Labor laws.
  • Perform other duties, as assigned, to meet business needs.
Requirements:
  • Two-year college degree or equivalent hospitality experience
  • Previous brand experience highly desirable
  • Strong leader of people
  • Superior interpersonal and customer service skills
  • Reliable with the ability to multi-task and work under pressure
  • Excellent verbal and written communication skills
  • Intermediate to advanced computer skills
  • Familiar with common computer software programs
  • Must be willing to work varied hours including nights, weekends, and holidays
We've got you covered: Benefits & Perks
  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan – Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts – Travel, Entertainment, & Retail
  • Training and Development Programs
  • Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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