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Front Desk Hotel Jobs in Decatur, GA (NOW HIRING)

Front Desk Supervisor

Atlanta, GA · On-site

$14.75 - $19/hr

Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the daily operations of the front desk to ensure a smooth check ...

Hotel Front Desk/GSA

Conyers, GA · On-site

$15 - $18/hr

Master the Front Desk, Deliver Excellence, and Support All Core Hotel Functions! Ready to be the essential face of our hotel and the primary point of contact for every guest? Join Sandpiper ...

Front Desk Clerk

Alpharetta, GA · On-site

$12 - $15/hr

The Comfort Inn in Alpharetta GA is now hiring a full-time/part-time Front Desk/Guest Care ... Weekends and some holidays are required as the hotel is a 24/7/365 business. All applicants must ...

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

Front Desk Agent

Lithia Springs, GA · On-site

$14 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining ...

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out ... Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b ...

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Front Desk Hotel information

See Decatur, GA salary details

$9

$15

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How much do front desk hotel jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for front desk hotel in Decatur, GA is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.88 per hour, depending on experience, location, and employer.

What does a front desk person do at a hotel?

A front desk hotel employee is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer systems and communication skills to ensure a smooth guest experience and handle requests or issues promptly.

Is it hard to get hired at a hotel?

Getting hired as a front desk hotel employee can vary depending on the location and the hotel's requirements, but generally, it involves completing an application, demonstrating good communication skills, and sometimes passing a background check. Prior customer service experience and a flexible schedule can improve chances of employment. Competition may be moderate, especially for entry-level positions.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What are front desk hotel staff?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $35,000. Pay can vary based on experience, location, and the size of the hotel, and the role often requires strong customer service and communication skills.

What is the job of the front desk in a hotel?

The front desk hotel staff are responsible for greeting guests, checking them in and out, managing reservations, providing information about the hotel and local area, and handling guest requests or complaints. They often use computer systems to manage bookings and may need good communication and customer service skills. The role typically requires a welcoming attitude and attention to detail.

What are the key skills and qualifications needed to thrive as a Front Desk Hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.
What are popular job titles related to Front Desk Hotel jobs in Decatur, GA? For Front Desk Hotel jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Hotel jobs in Decatur, GA look for? The top searched job categories for Front Desk Hotel jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Hotel jobs? Cities near Decatur, GA with the most Front Desk Hotel job openings:
Infographic showing various Front Desk Hotel job openings in Decatur, GA as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,812 per year, or $15.3 per hour.

Hotel Front Desk Receptionist

Hampton Inn Atlanta Perimeter Center

Sandy Springs, GA

$17/hr

Full-time

Posted 9 days ago


Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation:

$13 - $17 hourly


Responsibilities:
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Mitigate customer complaints as needed
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Understanding of the PEP System to check-in, check-out, run reports as needed as part of the front desk position


Qualifications:
  • High school graduate, GED recipient, or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

A family-owned hospitality company with over 25 years in the industry. We own and operate select-service hotels across the Southeast, and we're growing.

We're not a large management company where you're just a number. Our ownership group is hands-on, accessible, and invested in the people who run our properties. We look for solutions-oriented leaders who take initiative, think like owners, and don't wait to be told what needs to happen next.

This is a business built on long-term relationships, personal accountability, and shared success. When you join our team, you're joining our family, and we want you to grow with us.