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Front Desk Customer Service Jobs in Wisconsin (NOW HIRING)

STEALTH MANAGEMENT GROUP LLC

Front Desk

Green Bay, WI · On-site

$16 - $17/hr

Strong customer service and problem-solving skills. * Excellent verbal and written communication abilities. * Friendly, professional, and guest-focused attitude. * Ability to remain calm and ...

Home2 Suites Green Bay

Front Desk

Green Bay, WI · On-site

$16.50/hr

Front Desk Agent: PERFECT OPPORTUNITY FOR CUSTOMER SERVICE INDIVIDUALS OR THOSE LOOKING FOR A GREAT SOURCE OF SUPPLEMENTAL INCOME WITH TRAVEL REWARDS! *Tuition Reimbursement for college students ...

Hernandez Roofing

Front Office Assistant

New Berlin, WI · On-site

$15.50 - $20.25/hr

Key Responsibilities Front Desk & Customer Service Greet visitors, vendors, and customers in a professional and friendly manner Answer incoming calls, route them appropriately, and take accurate ...

New

Brookfield Ventures LLC

Front Desk Agent

Brookfield, WI · On-site

$17 - $19/hr

Fun and Fast Paced Environment THIS POSITION REQUIRES HIGH LEVEL CUSTOMER SERVICE EXPERIENCE HOTEL FRONT DESK EXPERIENCE REQUIRED FOR THIS POSITION (Minimum 1 Year) Job Summary We are seeking a ...

Career Site

Front Desk

Whitefish Bay, WI

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Customer service experience * Previous experience handling money * Excellent communication ...

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Customer service experience * Previous experience handling money * Excellent communication ...

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Customer service experience * Previous experience handling money * Excellent communication ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

As a full-service Marriott brand hotel, the Milwaukee Marriott Downtown holds its front office team ... We are hiring a Front Desk Supervisor to support daily front office operations at the Milwaukee ...

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Front Desk Customer Service information

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How much do front desk customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front desk customer service in Wisconsin is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.41 and $15.58 per hour, depending on experience, location, and employer.

What is a front desk customer service job?

Front Desk Customer Service jobs involve being the first point of contact for customers or visitors at a business or organization. Employees in these roles handle inquiries, greet guests, answer phones, manage appointments, and provide information or assistance as needed. They play an essential role in creating a positive first impression and ensuring the smooth operation of front office activities. Strong communication, organizational, and problem-solving skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a front desk customer service representative?

To excel as a Front Desk Customer Service representative, you need strong interpersonal skills, organizational abilities, and a high school diploma or equivalent. Familiarity with office management software, reservation systems, and multi-line phone systems is highly beneficial. Exceptional communication, problem-solving, and a friendly demeanor help you stand out in this client-facing role. These skills are crucial for creating positive first impressions, efficiently handling inquiries, and ensuring smooth daily operations.

What are some common challenges faced by front desk customer service representatives and how can they be managed effectively?

Front Desk Customer Service representatives often encounter challenges such as handling a high volume of requests during peak hours, managing difficult or upset customers, and juggling multiple administrative tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many workplaces provide training in de-escalation techniques and time management to help staff stay calm and efficient. Collaborating with colleagues and knowing when to request support from supervisors also helps ensure excellent service and a positive work environment.

What is the difference between Front Desk Customer Service vs Receptionist?

AspectFront Desk Customer ServiceReceptionist
Primary RoleAssist customers, handle inquiries, provide informationGreet visitors, answer phones, manage appointments
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Required SkillsCommunication, problem-solving, customer serviceCommunication, organization, multitasking
Common CertificationsCustomer service training, hospitality certificationsNone typically required, some customer service training

Both roles involve front-facing interactions and require strong communication skills. While Front Desk Customer Service focuses on assisting customers and providing information, Receptionists primarily handle visitor greetings and appointment management. The roles often overlap but differ slightly in responsibilities and work environments.

Can I get a front desk customer service job with no experience?

Front desk customer service positions often do not require prior experience and may provide on-the-job training. Strong communication skills, a friendly attitude, and basic computer knowledge can help candidates qualify for entry-level roles. Certifications or familiarity with scheduling and point-of-sale systems can be advantageous but are not always mandatory.

What front desk customer service jobs pay the most?

Front desk customer service roles in industries such as healthcare, hotel management, and corporate offices tend to offer higher salaries, especially for positions requiring specialized skills or certifications. Management or supervisory front desk positions generally pay more than entry-level roles, with salaries increasing based on experience and location.

What are popular job titles related to Front Desk Customer Service jobs in Wisconsin?

For Front Desk Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Front Desk Customer Service jobs in Wisconsin look for?

The top searched job categories for Front Desk Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Front Desk Customer Service jobs?

Cities in Wisconsin with the most Front Desk Customer Service job openings:

Front Desk Customer Service jobs near you
Infographic showing various Front Desk Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,837 per year, or $13.9 per hour.

Front Desk Attendant

The Wisconsin Country Club

Milwaukee, WI • On-site

$12 - $15/hr

Part-time

Posted 10 days ago

Job description

The Front Desk Attendant is the first point of contact for members and guests. This position requires a friendly, professional, and service-oriented individual who can provide exceptional customer service, manage administrative tasks, and maintain the welcoming environment of the Club. Must be available Tuesday through Friday, average shift is 10am till 4pm.
Job Responsibilities:
  • Greet members and guests warmly and professionally upon arrival.
  • Provide accurate information about club amenities, events, and services.
  • Guest Coat Check.(seasonally).
  • Answer and direct phone calls and emails in a courteous and efficient manner.
  • Maintain cleanliness and organization of the front desk area.
  • Handle member requests, concerns, and complaints with a proactive and positive approach.
  • Perform light administrative duties including data entry, mail handling, filing, packet building, and other admin duties.
  • Uphold the club’s standards for professionalism, confidentiality, and member satisfaction.

Qualifications:
  • High school diploma or equivalent.
  • Previous front desk, customer service, or hospitality experience strongly preferred.
  • Excellent interpersonal and communication skills.
  • Strong multitasking and organizational abilities.
  • Professional appearance and demeanor.
  • Proficient with computers and Microsoft Office; experience with club management software a plus.
  • Ability to work flexible hours, including weekends and holidays.