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Front Desk Customer Service Jobs in Virginia (NOW HIRING)

DBS Staffing Services, Inc.

Front Desk Clerk

Chesapeake, VA

$13.50 - $16.75/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

DBS Staffing Services, Inc.

Front Desk Clerk

Chesapeake, VA · On-site

$13.50 - $16.75/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

DBS Staffing Services, Inc.

Front Desk Clerk

Norfolk, VA

$13.50 - $16.75/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

DBS Staffing Services, Inc.

Front Desk Clerk

Virginia Beach, VA · On-site

$12.50 - $15.25/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

DBS Staffing Services, Inc.

Front Desk Clerk

Norfolk, VA · On-site

$13.50 - $16.75/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

AQUIA DENTAL CARE

FRONT DESK

Stafford, VA

$34K - $45K/yr

They manage incoming and outgoing mail, packages, and emails, ensuring timely distribution. 1 Providing Customer Service: Front Desk Receptionists address inquiries, resolve minor issues, and ...

Career Site

Front Desk

Herndon, VA

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic ... Customer service experience * Previous experience handling money * Excellent communication ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic ... Customer service experience * Previous experience handling money * Excellent communication ...

Arch Amenities Group

Front Desk Associate

Ashburn, VA · On-site

$14.25 - $18.50/hr

This role is responsible for providing exceptional customer service, assisting with memberships and program registrations, supporting daily front desk operations, and creating a welcoming environment ...

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

Front Desk Manager The Fitness Equation is looking for a professional, performance-driven Front ... Providing world class customer service during daily interaction with club members and guests ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Front Desk Manager Job Locations US-VA-Herndon Requisition ID 2025-160034 Position Category Real ... Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ...

VP Management LLC

Front Desk Associate

Pounding Mill, VA · On-site

$13.25 - $17/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

VP Management LLC

Front Desk Associate

Roanoke, VA · On-site

$13.50 - $17.50/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

ClearanceJobs

Front Desk Manager Jobs

Herndon, VA · On-site

$66K - $106K/yr

Front Desk Manager Peraton is seeking a Front Desk Manager who will be responsible for overseeing ... Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ... Oversee daily front desk operations, including check-in/check-out and badging procedures.

Peraton

Front Desk Manager

Herndon, VA

$66K - $106K/yr

Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ... Oversee daily front desk operations, including check-in/check-out and badging procedures.

Peraton

Front Desk Manager

Herndon, VA

$66K - $106K/yr

Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ... Oversee daily front desk operations, including check-in/check-out and badging procedures.

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

Providing world class customer service during daily interaction with club members and guests ... Maintaining Front Desk staff schedules, hiring and training to ensure Front Desk staff coverage and ...

Arch Amenities Group

Front Desk Associate

Ashburn, VA · On-site

$14.25 - $18.50/hr

This role is responsible for providing exceptional customer service, assisting with memberships and program registrations, supporting daily front desk operations, and creating a welcoming environment ...

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Showing results 21-40

All JobsFront Desk Customer Service JobsFront Desk Customer Service Jobs in Virginia

Front Desk Customer Service information

See Virginia salary details

$8

$14

$21

How much do front desk customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk customer service in Virginia is $14.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.60 per hour, depending on experience, location, and employer.

What is a front desk customer service job?

Front Desk Customer Service jobs involve being the first point of contact for customers or visitors at a business or organization. Employees in these roles handle inquiries, greet guests, answer phones, manage appointments, and provide information or assistance as needed. They play an essential role in creating a positive first impression and ensuring the smooth operation of front office activities. Strong communication, organizational, and problem-solving skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a front desk customer service representative?

To excel as a Front Desk Customer Service representative, you need strong interpersonal skills, organizational abilities, and a high school diploma or equivalent. Familiarity with office management software, reservation systems, and multi-line phone systems is highly beneficial. Exceptional communication, problem-solving, and a friendly demeanor help you stand out in this client-facing role. These skills are crucial for creating positive first impressions, efficiently handling inquiries, and ensuring smooth daily operations.

What are some common challenges faced by front desk customer service representatives and how can they be managed effectively?

Front Desk Customer Service representatives often encounter challenges such as handling a high volume of requests during peak hours, managing difficult or upset customers, and juggling multiple administrative tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many workplaces provide training in de-escalation techniques and time management to help staff stay calm and efficient. Collaborating with colleagues and knowing when to request support from supervisors also helps ensure excellent service and a positive work environment.

What is the difference between Front Desk Customer Service vs Receptionist?

AspectFront Desk Customer ServiceReceptionist
Primary RoleAssist customers, handle inquiries, provide informationGreet visitors, answer phones, manage appointments
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Required SkillsCommunication, problem-solving, customer serviceCommunication, organization, multitasking
Common CertificationsCustomer service training, hospitality certificationsNone typically required, some customer service training

Both roles involve front-facing interactions and require strong communication skills. While Front Desk Customer Service focuses on assisting customers and providing information, Receptionists primarily handle visitor greetings and appointment management. The roles often overlap but differ slightly in responsibilities and work environments.

Can I get a front desk customer service job with no experience?

Front desk customer service positions often do not require prior experience and may provide on-the-job training. Strong communication skills, a friendly attitude, and basic computer knowledge can help candidates qualify for entry-level roles. Certifications or familiarity with scheduling and point-of-sale systems can be advantageous but are not always mandatory.

What front desk customer service jobs pay the most?

Front desk customer service roles in industries such as healthcare, hotel management, and corporate offices tend to offer higher salaries, especially for positions requiring specialized skills or certifications. Management or supervisory front desk positions generally pay more than entry-level roles, with salaries increasing based on experience and location.

What are popular job titles related to Front Desk Customer Service jobs in Virginia?

For Front Desk Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Front Desk Customer Service jobs in Virginia look for?

The top searched job categories for Front Desk Customer Service jobs in Virginia are:

Front Desk Customer Service jobs near you
Infographic showing various Front Desk Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,713 per year, or $14.8 per hour.

Front Desk Clerk

DBS Staffing Services, Inc.

Chesapeake, VA

$13.50 - $16.75/hr

Full-time

Re-posted 25 days ago

Job description

Front Desk Opportunities - Submit Your Resume!

As a staffing agency, our job openings change frequently! While we may not have an immediate front desk position available, we're always looking for great candidates. If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume.

By applying now, you'll be among the first to be considered when a front desk role becomes available. Opportunities can open up at any time, so don't miss your chance to be in our talent pool!

Submit your resume today, and we'll reach out when the right position comes up.

Responsibilities:
  • Greet visitors, clients, and employees with a warm and professional demeanor.
  • Answer and direct phone calls, take messages, and provide basic information as needed.
  • Manage appointment scheduling and visitor check-ins.
  • Handle inquiries and assist with general office tasks to support daily operations.
  • Perform administrative duties such as filing, data entry, and organizing office supplies.
  • Ensure the front desk area remains clean, organized, and welcoming.

Requirements

    • High school diploma or equivalent required.
    • Previous experience in a customer service or front desk role preferred.
    • Strong communication skills, both written and verbal.
    • Proficient in Microsoft Office Suite and comfortable using computer systems.
    • Excellent organizational skills and attention to detail.
    • Ability to multitask and thrive in a fast-paced environment.
    • Flexibility to adapt to changing schedules or business needs.

Apply