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Front Desk Customer Service Jobs in Virginia (NOW HIRING)

NVT Staffing

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Front Desk Administrator

Leesburg, VA · On-site

$24 - $26/hr

Provide professional and friendly front desk/customer service support * Handle general ... administrative and office support responsibilities * Respond quickly and professionally to requests ...

NVT Staffing

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Front Desk Administrator

Leesburg, VA · On-site

$24 - $26/hr

Provide professional and friendly front desk/customer service support * Handle general ... administrative and office support responsibilities * Respond quickly and professionally to requests ...

UFC Gym

Front Desk Attendant

Painter, VA · On-site

$16.50/hr

Front Desk Customer Service * Warmly greets members and guests as they enter and leave the club. * Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and ...

Shamin Hotels

Front Desk Clerk

Virginia Beach, VA · On-site

$16 - $16.50/hr

Previous front desk, customer service, or hospitality experience preferred but not required. Why Work with Us? Competitive Pay Go Hilton Travel Discounts for team members & eligible family Shamin ...

SHAMIN HOTELS MASTER

Front Desk Clerk

Virginia Beach, VA · On-site

$16 - $16.50/hr

Previous front desk, customer service, or hospitality experience preferred but not required. Why Work with Us? Competitive Pay Go Hilton Travel Discounts for team members & eligible family Shamin ...

Eye Rx - Lansdowne Pllc

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Front Desk / Optometric Technician

Lansdowne, VA

$22 - $24/hr

This is a great opportunity for someone who enjoys working with people and wants a position that combines patient care, medical office responsibilities, and front-desk/customer service . What You'll ...

Eye Rx - Lansdowne Pllc

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Front Desk / Optometric Technician

Lansdowne, VA

$22 - $24/hr

This is a great opportunity for someone who enjoys working with people and wants a position that combines patient care, medical office responsibilities, and front-desk/customer service . What You'll ...

Columbia Sussex

Front Desk Supervisor

Arlington, VA · On-site

$22 - $24/hr

Front Desk Supervisor Location: Arlington, VA 22203 Job Summary We are seeking a highly organized ... Handle escalated customer service issues and resolve conflicts efficiently and diplomatically.

Grid Networks

Front Desk Manager

Reston, VA · On-site

$30 - $42/hr

Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ... Oversee daily front desk operations, including check-in/check-out and badging procedures.

Grid Networks

Front Desk Manager

Reston, VA

$30 - $42/hr

Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ... Oversee daily front desk operations, including check-in/check-out and badging procedures.

GridNetworks

Front Desk Manager

Reston, VA · On-site

$17.75 - $23/hr

Ensure a high level of customer service and visitor satisfaction. * Handle visitor inquiries ... Oversee daily front desk operations, including check-in/check-out and badging procedures.

Crestview Management, LLC

Front Desk Supervisor

Arlington, VA · On-site

$19.50 - $25.25/hr

Front Desk Supervisor Location: Arlington, VA 22203 Job Summary We are seeking a highly organized ... Handle escalated customer service issues and resolve conflicts efficiently and diplomatically.

ORTHO OIC ORTHOPAEDIC IMMEDIATE CARE LLC

Front Desk

Fairfax, VA · On-site

$15.25 - $19.75/hr

Prior medical office, front desk, or customer service experience preferred Experience * 1+ years front desk/receptionist experience, preferably in a healthcare setting * Experience with EMR/practice ...

DBS Staffing Services, Inc.

Front Desk Clerk

Virginia Beach, VA · On-site

$13.25 - $16.25/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

Eastern Sports Management

Front Desk

Lynchburg, VA · On-site

$13.50 - $17.50/hr

Guest Services, Recreation Facility, Sports & Fitness Employment Type: PT Non-Exempt Description Hill City Sports Center is seeking friendly, reliable, and customer-focused Front Desk Staff to serve ...

DBS Staffing Services, Inc.

Front Desk Clerk

Chesapeake, VA · On-site

$12.75 - $15.75/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

DBS Staffing Services, Inc.

Front Desk Clerk

Norfolk, VA · On-site

$13.50 - $16.75/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

DBS Staffing Services, Inc.

Front Desk Clerk

Virginia Beach, VA · On-site

$13.25 - $16.25/hr

If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume. By applying now, you'll be among the first to be considered when a front desk ...

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All JobsFront Desk Customer Service JobsFront Desk Customer Service Jobs in Virginia

Front Desk Customer Service information

See Virginia salary details

$8

$14

$21

How much do front desk customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk customer service in Virginia is $14.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.60 per hour, depending on experience, location, and employer.

What is a front desk customer service job?

Front Desk Customer Service jobs involve being the first point of contact for customers or visitors at a business or organization. Employees in these roles handle inquiries, greet guests, answer phones, manage appointments, and provide information or assistance as needed. They play an essential role in creating a positive first impression and ensuring the smooth operation of front office activities. Strong communication, organizational, and problem-solving skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a front desk customer service representative?

To excel as a Front Desk Customer Service representative, you need strong interpersonal skills, organizational abilities, and a high school diploma or equivalent. Familiarity with office management software, reservation systems, and multi-line phone systems is highly beneficial. Exceptional communication, problem-solving, and a friendly demeanor help you stand out in this client-facing role. These skills are crucial for creating positive first impressions, efficiently handling inquiries, and ensuring smooth daily operations.

What are some common challenges faced by front desk customer service representatives and how can they be managed effectively?

Front Desk Customer Service representatives often encounter challenges such as handling a high volume of requests during peak hours, managing difficult or upset customers, and juggling multiple administrative tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many workplaces provide training in de-escalation techniques and time management to help staff stay calm and efficient. Collaborating with colleagues and knowing when to request support from supervisors also helps ensure excellent service and a positive work environment.

What is the difference between Front Desk Customer Service vs Receptionist?

AspectFront Desk Customer ServiceReceptionist
Primary RoleAssist customers, handle inquiries, provide informationGreet visitors, answer phones, manage appointments
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Required SkillsCommunication, problem-solving, customer serviceCommunication, organization, multitasking
Common CertificationsCustomer service training, hospitality certificationsNone typically required, some customer service training

Both roles involve front-facing interactions and require strong communication skills. While Front Desk Customer Service focuses on assisting customers and providing information, Receptionists primarily handle visitor greetings and appointment management. The roles often overlap but differ slightly in responsibilities and work environments.

Can I get a front desk customer service job with no experience?

Front desk customer service positions often do not require prior experience and may provide on-the-job training. Strong communication skills, a friendly attitude, and basic computer knowledge can help candidates qualify for entry-level roles. Certifications or familiarity with scheduling and point-of-sale systems can be advantageous but are not always mandatory.

What front desk customer service jobs pay the most?

Front desk customer service roles in industries such as healthcare, hotel management, and corporate offices tend to offer higher salaries, especially for positions requiring specialized skills or certifications. Management or supervisory front desk positions generally pay more than entry-level roles, with salaries increasing based on experience and location.

What are popular job titles related to Front Desk Customer Service jobs in Virginia?

For Front Desk Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Front Desk Customer Service jobs in Virginia look for?

The top searched job categories for Front Desk Customer Service jobs in Virginia are:

Front Desk Customer Service jobs near you
Infographic showing various Front Desk Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,713 per year, or $14.8 per hour.

Front Desk Administrator

Leesburg, VA • On-site

NVT Staffing
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about NVT Staffingexternal

$24 - $26/hr

Temporary

Medical

Posted 4 days ago

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Job description

Administrative Front Desk Coordinator – Temporary (3-4 months)

Location: Leesburg, VA
Pay: $24–$26/hour
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Duration: Temporary, approximately 3–4 months
Start Date: ASAP / early next week!


We are seeking an energetic, professional, and quick-thinking Administrative Front Desk Coordinator for a temporary 3–4 month assignment with our client in Leesburg, VA. This position will provide coverage while a team member is on leave and is ideal for someone who enjoys working in a fast-paced, customer-focused office environment.


The successful candidate will be a positive and dependable professional with excellent customer service and communication skills. You should be comfortable serving as a welcoming first point of contact while handling a variety of administrative responsibilities and shifting priorities throughout the day.


Key Responsibilities:

  • Serve as the first point of contact for visitors, employees, and callers
  • Provide professional and friendly front desk/customer service support
  • Handle general administrative and office support responsibilities
  • Respond quickly and professionally to requests and changing priorities
  • Assist with correspondence, scheduling, documents, and other administrative tasks as needed
  • Utilize Microsoft Office, Microsoft Teams, and SharePoint to support daily operations
  • Maintain a professional, organized, and welcoming front office environment


Qualifications:

  • Previous administrative, receptionist, front desk, or customer service experience preferred
  • Strong interpersonal and customer service skills
  • Energetic, positive, and professional demeanor
  • Quick thinker with the ability to handle multiple priorities
  • Proficiency with Microsoft Office
  • Experience with Microsoft Teams and SharePoint is ideal
  • Strong verbal and written communication skills
  • Dependable and able to commit to the full 3–4 month assignment
  • Available to begin as early as next week
  • Must be able to pass background check


Compensation: $24–$26 per hour, based on experience.


Company Description

https://nvtstaffing.com/job_board_public_detail.php?id=40951