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Front Desk Associate Jobs in Waterloo, IL (NOW HIRING)

Concord Hospitality

Front Desk Clerk

Saint Louis, MO · On-site

$15 - $18/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ...

Concord Hospitality

Front Desk Clerk

Saint Louis, MO · On-site

$15 - $18/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ...

Hospitality Ventures

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Fairfield Inn & Suites

Front Desk

Saint Louis, MO · On-site

$16/hr

Louis Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated business highly values our Team and we are ...

Fairfield Inn & Suites

Front Desk

Saint Louis, MO · On-site

$16/hr

Louis Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated business highly values our Team and we are ...

Fairfield Inn & Suites

Front Desk

Saint Louis, MO · On-site

$16/hr

Louis Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated business highly values our Team and we are ...

Hampton Inn & Suites

Front Desk

Saint Louis, MO · On-site

$16/hr

Louis South, I-55 & Butler Hill Road Starting Pay: $16.00 per hour Availability: 5 days per week We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Waterloo, IL

Front Desk Associate information

See Waterloo, IL salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk associate in Waterloo, IL is $14.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $16.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What cities near Waterloo, IL are hiring for Front Desk Associate jobs? Cities near Waterloo, IL with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Waterloo, IL as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $29,366 per year, or $14.1 per hour.

Front Desk Associate- One Cardinal Way

Ballpark Village

Saint Louis, MO • On-site

$13.50 - $17.50/hr

Part-time

Re-posted 9 days ago

Job description

Inspired by eras of greatness and designed for modern living, One Cardinal Way offers a luxury residential experience in the heart of St. Louis' premier Ballpark Village neighborhood.
We are seeking a Front Desk team member to help deliver exceptional service to our residents and guests. At One Cardinal Way, the game day experience starts at home-with unmatched amenities, elevated apartment living, and breathtaking views of Busch Stadium, the Gateway Arch, the Mississippi River, and the St. Louis skyline.
Located just steps from dining, entertainment, and the excitement of downtown St. Louis, One Cardinal Way provides a one-of-a-kind living experience with home plate views from the comfort of the building. This is an opportunity to join a premier luxury apartment community and be part of the St. Louis Cardinals family.
We are currently seeking a Resident Services Associate in our St. Louis, MO location. This position coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
Essential Duties & Responsibilities
  • First point of contact with residents and guests. Communicates with residents and guests regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates.
  • Prepares service requests, maintains key logs, maintains property activity records inclusive of security concerns and residential complaints, and facilitates in maintaining the front line of the building to ensure the property maintain it's controlled entry policies.
  • Maintains working knowledge of leasing policies and procedures. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Must serve as the property liaison between residents and all property personnel not limited to the corporate department
  • Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks.
  • Receives, logs and distributes packages to residents and obtains signature for package delivery.
  • Performs administrative functions including, but not limited to: answering and screening telephone calls, typing and proofreading materials, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and more duties as assigned.
  • Conducts front line screenings of guests upon arrival included but not limited to: questionnaire and temperature screenings.
  • Other duties as assigned.

Skills
• Strong attention to detail, follow-up and excellent organizational skills.
• Ability to treat sensitive/confidential information with appropriate discretion.
• Strong sense of urgency, adaptability, flexibility and resourcefulness.
• The ability to function professionally under pressure, while managing multiple concurrent projects and deadlines.
• Proven competencies in software applications and programs, particularly Microsoft Office, including Excel, Word, Power Point, and Outlook. Excellent word processing and file management skills.
• Good working knowledge of office equipment and procedures including computers, photocopiers, printers, fax machines, mailing equipment, telephone systems, filing systems, etc.
• Must possess personal tact, discretion and good judgment. Excellent interpersonal, written and verbal communication skills.
  • Strongly prefer experience in security detail, hospitality, and customer focused roles.
  • Ability to learn and comply with legal and contractual requirements, including proven success ensuring customer compliance with contract terms
  • Ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the guest.
  • Ability to organize activities and manage time efficiently to meet commitments and adapt to changing priorities, including unscheduled customer interactions in person and via phone and accommodating customer requests to reschedule appointments.
  • Ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to maintain professionalism when faced with agitated individuals.
  • Ability to work weekend and evening hours

Supervisory Responsibility
This position has no supervisory responsibilities.
Education & Experience
• High School Diploma or GED
• 1-2 years of required experience in Customer Service and Resident Retention.
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The Office Support Worker will have to spend long hours sitting and using office equipment and computers which can cause muscle strain. The Office Support Worker may also have to do some light lifting of supplies and materials from time to time.
Environmental Conditions
The Office Support Worker may have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. The Office Support Worker may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks.
Sensory Demands
Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult for the Office Support Worker to concentrate.
Mental Demands
The Office Support Worker will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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