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Front Desk Associate Jobs in Springfield, OH (NOW HIRING)

Holiday Inn Express

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

SNI USA Inc

Front Desk Reception Team Lead

Beavercreek, OH · On-site

$14.75 - $19.75/hr

Position Overview Pediatric office is seeking an experienced Front Desk Reception Team Lead to join our Beavercreek office. This is a hands-on leadership role responsible for overseeing daily front ...

IHG Hotels & Resorts

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties ...

IHG Hotels & Resorts

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties ...

InnVite Hospitality

Hotel Front Desk

Sidney, OH · On-site

High school diploma or equivalent required; associate degree in hospitality management a plus. * Minimum 1 year of front desk or guest-facing hospitality experience preferred; candidates with strong ...

InnVite Hospitality

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

High school diploma or equivalent required; associate degree in hospitality management a plus. * Minimum 1 year of front desk or guest-facing hospitality experience preferred; candidates with strong ...

Innvite Hospitality

Hotel Front Desk

Sidney, OH

$13.25 - $16.75/hr

High school diploma or equivalent required; associate degree in hospitality management a plus. * Minimum 1 year of front desk or guest-facing hospitality experience preferred; candidates with strong ...

InnVite Hospitality

Front Desk Agent/Night Auditor

Dayton, OH · On-site

$13.75 - $17.50/hr

Front Desk Agent/Night Auditor The Hotel@Dayton South Best Western Plus Dayton South, Old Yankee ... Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: * Fluent ...

Holiday Inn Express

Front Desk Agent 3p-11p

Dayton, OH · On-site

$13.75 - $17.50/hr

Front Desk Agent 3p-11p The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Springfield, OH

Front Desk Associate information

See Springfield, OH salary details

$7

$13

$17

How much do front desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk associate in Springfield, OH is $13.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $15.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Springfield, OH? The most popular types of Front Desk jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Front Desk Associate jobs? Cities near Springfield, OH with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $28,559 per year, or $13.7 per hour.

Front Desk Agent

Holiday Inn Express

Dayton, OH • On-site

$13.75 - $17.50/hr

Other

Medical

Re-posted 6 days ago

Holiday Inn Express rating

5.1

Company rating: 5.1 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

85th of 108 rated hotels

Job description

Front Desk Agent

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with IHG standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Health insurance benefits are available to full-time employees.

What Holiday Inn Express employees say

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