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Front Desk Associate Jobs in Markham, ON (NOW HIRING)

Marriott

Overnight Front Desk Agent (FT)

Toronto, ON · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

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Front Desk Associate information

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Markham, ON?

The most popular types of Front Desk jobs in Markham, ON are:

What cities near Markham, ON are hiring for Front Desk Associate jobs?

Cities near Markham, ON with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Markham, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution.

Front Desk Administrator (AutoPlanet Durham)

Performance Auto Group

Bowmanville, ON • On-site

Full-time

Medical, Dental, Vision, Life

Posted 7 days ago

Job description

Drive for Excellence

Since 2015 AutoPlanet Durham has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience.

AutoPlanet Durham is looking for a Front Desk Administrator to join their Dynamic Team!

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principals we were built on that guide us today:

  • Great Experience: Every customer is entitled to a great experience
  • Integrity: We are honest and transparent in our actions
  • Diversity: We are stronger through the inclusion of people, brands and ideas
  • Innovation: We passionately embrace opportunities for new and continuous improvements
  • Empowerment: We encourage and support our people in taking initiative
  • Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

  • Answer and Direct all incoming calls in a courteous and professional manner.
  • Strive to minimize the amount of time customers are placed on hold.
  • Greet showroom customers and assist with basic inquiries.
  • Communicate messages to appropriate parties in a timely manner.
  • Update dealership schedule/directory on a regular basis.
  • Motor vehicle licensing administration.
  • Vehicle inventory administration.
  • Perform other related administrative tasks as required by management.

What you need to succeed:

  • Strong oral and written communication skills.
  • Minimum of 1-3 years administrative experience required.
  • Reception and/or Dealership experience is considered an asset.
  • Must be team oriented with a positive attitude.
  • Able to meet deadlines and work well under pressure in a fast-paced environment.
  • Personable, reliable, courteous.
  • Able to work independently or as a part of a team. 
    Strong computer skills.
    Candidates must have daytime availability.

What’s in it for you?

  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events
  • Did we mention we love giving back to our communities?!


Job Type: Full Time - Permanent

Compensation (expected hourly wage): $19.75 - $20.75 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. 

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

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