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Front Desk Associate Jobs in Decatur, AL (NOW HIRING)

Ascent Hospitality

Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...

ClearanceJobs

Front Desk / Receptionist Jobs

Huntsville, AL · On-site

$14.25 - $18.25/hr

The Front Desk Receptionist serves as the first point of contact for visitors, clients, and ... High school diploma or equivalent; associate degree preferred. * 1+ years of receptionist, customer ...

MRINetwork Jobs

Front Desk Coordinator

Madison, AL · On-site

$14.50 - $18.75/hr

DirectPath Recruiting Services is partnering with a growing technology and manufacturing organization to identify a Front Desk Coordinator / Administrative Assistant. This individual will serve as ...

Ascent Hospitality

Marriott Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...

Ascent Hospitality

Marriott Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Decatur, AL

Front Desk Associate information

See Decatur, AL salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front desk associate in Decatur, AL is $14.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.20 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Decatur, AL?

The most popular types of Front Desk jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Front Desk Associate jobs?

Cities near Decatur, AL with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,723 per year, or $14.3 per hour.

Front Desk Agent

Trilogy- Huntsville Downtown.

Huntsville, AL

$14.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Front Desk Agent!
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security amp; liability measures to protect the assets of the hotel and the Company.
BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Maintain professional dress and conduct at all times.
  • Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
  • Follow Brand standards including brand loyalty programs.
  • Provide information about our hotel, available rooms, rates and amenities
  • Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
  • Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
  • Inform customers about payment methods and verify that I.D. and payments method match
  • Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
  • Maintain cash bank per policy guidelines. Comply with all accounting procedures.
  • Consistently adhere to uniform, grooming and appearance standards.
  • Maintain effective communication with all hotel departments.
  • Stay aware of issues relating to hotel operations.
  • Apprise management of any concerns or suggestions
  • Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time.
  • Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
  • Maintain knowledge of standards and company policies
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
  • Understand and operate front office telephone and computer systems.
  • Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
  • Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
  • Must be able to work flexible work hours/schedule.
  • Performs other duties and responsibilities as requested.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Previous experience as a hotel Front Desk Agent preferred
  • Must have excellent communication and organizational skills
  • Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
  • Must be familiar with a computer and be able to type using a computer keyboard
  • Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
  • Ability to apply commonsense understanding to carry out instructions given
  • Ability to comply in standardized situations with only occasional or no variables
  • Ability to work flexible shifts
  • Must have excellent customer service skills
  • Must be able to work without constant supervision
PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • High school education or equivalent is required. Some college preferred.
  • Preferred six (6) months related experience in hotels or customer service training
  • Must be able to work in team environment
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